Period
to 23 January 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL V3 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL V3 over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Version 3
England > London
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 450 340 318
Rank change year-on-year -110 -22 -34
Contract jobs citing ITIL V3 181 268 295
As % of all contract IT jobs advertised in London 0.39% 0.64% 0.67%
As % of the Processes & Methodologies category 0.45% 0.75% 0.79%
Number of daily rates quoted 123 202 199
London median daily rate £450 £463 £425
Median daily rate % change year-on-year -2.70% +8.82% +6.25%
10th Percentile £157 £261 £200
90th Percentile £602 £600 £588
England median daily rate £413 £438 £400
% change year-on-year -5.71% +9.38% -
Number of hourly rates quoted 8 6 2
London median hourly rate £14.62 £16.15 £16.49
Median hourly rate % change year-on-year -9.46% -2.05% -0.08%
10th Percentile £11.25 £12.13 £12.00
90th Percentile £20.03 £25.50 £21.77
England median hourly rate £12.86 £15.00 £25.03
% change year-on-year -14.27% -40.06% +57.64%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,383 35,736 37,108
As % of all contract IT jobs advertised in London 86.60% 85.98% 84.71%
Number of daily rates quoted 29,483 25,718 26,478
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% -
10th Percentile £313 £310 £300
90th Percentile £675 £650 £638
England median daily rate £450 £435 £425
% change year-on-year +3.45% +2.35% +6.12%
Number of hourly rates quoted 418 422 457
London median hourly rate £22.00 £24.00 £20.00
Median hourly rate % change year-on-year -8.33% +20.00% +6.95%
10th Percentile £13.44 £12.25 £11.25
90th Percentile £48.75 £52.50 £50.40
England median hourly rate £23.63 £25.00 £23.00
% change year-on-year -5.50% +8.70% +15.00%

ITIL V3
Job Vacancy Trend in London

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL V3 in London

ITIL V3
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL V3 in London.

Contractor daily rate trend for ITIL V3 in London

ITIL V3
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL V3 in London over the 6 months to 23 January 2018.

Contractor daily rate histogram for ITIL V3 in London

ITIL V3
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL V3 in London.

Contractor hourly rate trend for ITIL V3 in London

ITIL V3
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL V3 within the London region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -34 30 £438 -2.78% 12
South London -32 15 £540 +8.00%
West London -32 6 £575 +35.29% 1
East London -13 5 £140 -60.00% 2
ITIL V3
England

For the 6 months to 23 January 2018, IT contractor jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL V3.

1 181 (100.00%) ITIL
2 55 (30.39%) Service Management
3 54 (29.83%) Windows
4 43 (23.76%) Microsoft
5 41 (22.65%) Active Directory
6 38 (20.99%) Change Management
7 36 (19.89%) Service Delivery
7 36 (19.89%) Finance
8 32 (17.68%) PRINCE2
9 31 (17.13%) Agile Software Development
9 31 (17.13%) Incident Management
10 30 (16.57%) Service Design
11 29 (16.02%) Problem Management
12 28 (15.47%) Microsoft Office
12 28 (15.47%) Project Management
13 27 (14.92%) ServiceNow
14 25 (13.81%) Web Services
15 24 (13.26%) ITSM
15 24 (13.26%) VMware
16 23 (12.71%) Office 365
17 22 (12.15%) Firewall
18 21 (11.60%) VPN
18 21 (11.60%) Data Centre
19 20 (11.05%) Linux
19 20 (11.05%) Security Cleared
20 18 (9.94%) SLA
20 18 (9.94%) Citrix
20 18 (9.94%) Analytical Skills
21 16 (8.84%) Cisco
21 16 (8.84%) Management Information System

ITIL V3
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.87%) MS Exchange
1 7 (3.87%) Tomcat
2 6 (3.31%) Apache
3 5 (2.76%) SharePoint
4 4 (2.21%) Exchange Server 2010
5 3 (1.66%) CMS
5 3 (1.66%) JBoss
5 3 (1.66%) nginx
5 3 (1.66%) OpenStack
5 3 (1.66%) WildFly
6 2 (1.10%) CloudStack
7 1 (0.55%) Adobe Experience Manager
7 1 (0.55%) Confluence
7 1 (0.55%) Documentum
7 1 (0.55%) Exchange Server 2013
7 1 (0.55%) IIS
7 1 (0.55%) NetWeaver
7 1 (0.55%) Oracle Workflow
7 1 (0.55%) SharePoint 2013
7 1 (0.55%) Skype for Business
Applications
1 28 (15.47%) Microsoft Office
2 6 (3.31%) MS Visio
3 2 (1.10%) Microsoft Excel
4 1 (0.55%) Microsoft PowerPoint
4 1 (0.55%) Microsoft Project
Business Applications
1 9 (4.97%) Remedy ITSM
2 4 (2.21%) ION MarketView
2 4 (2.21%) RMDS
3 3 (1.66%) Dynamics CRM
4 1 (0.55%) SAP GRC
Cloud Services
1 23 (12.71%) Office 365
2 14 (7.73%) Amazon AWS
3 13 (7.18%) Microsoft Azure
4 8 (4.42%) SaaS
5 6 (3.31%) IaaS
6 5 (2.76%) PaaS
7 3 (1.66%) Google Cloud Platform
8 1 (0.55%) IBM Cloud
8 1 (0.55%) SoftLayer
Communications & Networking
1 22 (12.15%) Firewall
2 21 (11.60%) VPN
3 15 (8.29%) DNS
3 15 (8.29%) WAN
4 13 (7.18%) LAN
5 12 (6.63%) Internet
5 12 (6.63%) SAN
6 10 (5.52%) Intranet
7 9 (4.97%) DHCP
7 9 (4.97%) VLAN
8 8 (4.42%) Network Security
8 8 (4.42%) SSL
9 7 (3.87%) SMS
9 7 (3.87%) TCP/IP
9 7 (3.87%) Wireless
10 6 (3.31%) BGP
11 5 (2.76%) Cisco ASA
12 4 (2.21%) BIG-IP
12 4 (2.21%) F5 BIG-IP LTM
12 4 (2.21%) MPLS
Database & Business Intelligence
1 6 (3.31%) PostgreSQL
1 6 (3.31%) SQL Server
2 3 (1.66%) MongoDB
2 3 (1.66%) MySQL
2 3 (1.66%) NoSQL
2 3 (1.66%) Redis
2 3 (1.66%) Relational Database
3 2 (1.10%) Oracle Database
3 2 (1.10%) Power BI
4 1 (0.55%) Data Warehouse
4 1 (0.55%) SAP HANA
4 1 (0.55%) SQL Server 2008
4 1 (0.55%) SQL Server 2012
Development Applications
1 7 (3.87%) JIRA
2 3 (1.66%) Atlassian Bamboo
2 3 (1.66%) Git (software)
2 3 (1.66%) JMeter
2 3 (1.66%) Oracle APEX
2 3 (1.66%) Selenium
2 3 (1.66%) VSS/SourceSafe
3 2 (1.10%) Subversion
4 1 (0.55%) Jenkins
4 1 (0.55%) Maven
4 1 (0.55%) Visual Studio
General
1 36 (19.89%) Finance
2 12 (6.63%) Banking
3 10 (5.52%) Legal
3 10 (5.52%) Retail
4 5 (2.76%) Investment Banking
5 4 (2.21%) Billing
5 4 (2.21%) Telecoms
6 2 (1.10%) Financial Institution
6 2 (1.10%) Law
7 1 (0.55%) Advertising
7 1 (0.55%) Automotive
7 1 (0.55%) French Language
7 1 (0.55%) Italian Language
7 1 (0.55%) Local Government
7 1 (0.55%) Manufacturing
7 1 (0.55%) Pharmaceutical
7 1 (0.55%) Publishing
7 1 (0.55%) Retail Banking
7 1 (0.55%) Spanish Language
Job Titles
1 28 (15.47%) Analyst
2 21 (11.60%) Architect
3 20 (11.05%) Service Manager
4 14 (7.73%) Service Analyst
4 14 (7.73%) Service Architect
5 12 (6.63%) Project Manager
6 11 (6.08%) 2nd Line Support
7 10 (5.52%) Service Desk Analyst
8 9 (4.97%) Developer
8 9 (4.97%) ITIL Manager
8 9 (4.97%) Network Engineer
8 9 (4.97%) Support Analyst
8 9 (4.97%) Support Engineer
9 8 (4.42%) Service Design Manager
9 8 (4.42%) Service Transition Manager
9 8 (4.42%) ServiceNow Developer
9 8 (4.42%) Transition Manager
10 7 (3.87%) Consultant
10 7 (3.87%) IT Support
10 7 (3.87%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 25 (13.81%) Web Services
2 15 (8.29%) SOAP
3 12 (6.63%) REST
4 10 (5.52%) HTML
5 9 (4.97%) XML
6 8 (4.42%) Ajax
7 7 (3.87%) CSS
7 7 (3.87%) J2EE
7 7 (3.87%) LDAP
7 7 (3.87%) XHTML
8 6 (3.31%) AngularJS
9 4 (2.21%) .NET
9 4 (2.21%) JSON
9 4 (2.21%) OpenID
9 4 (2.21%) SAML
9 4 (2.21%) XML Schema
9 4 (2.21%) XSL
10 3 (1.66%) 802.1X
10 3 (1.66%) ActiveMQ
10 3 (1.66%) SailPoint
Miscellaneous
1 21 (11.60%) Data Centre
2 18 (9.94%) Analytical Skills
3 16 (8.84%) Management Information System
4 12 (6.63%) CMDB
4 12 (6.63%) Computer Science
5 4 (2.21%) Distributed Denial-of-Service
5 4 (2.21%) Fixed Income
5 4 (2.21%) Foreign Exchange (FX)
5 4 (2.21%) PKI
5 4 (2.21%) Public Cloud
6 3 (1.66%) User Experience
7 2 (1.10%) Clustering
7 2 (1.10%) EPoS
7 2 (1.10%) Fat Client
7 2 (1.10%) HP Storage
7 2 (1.10%) Thin Client
8 1 (0.55%) Credit Risk
8 1 (0.55%) Data Protection Act
8 1 (0.55%) Enterprise Software
8 1 (0.55%) Life Science
Operating Systems
1 54 (29.83%) Windows
2 20 (11.05%) Linux
3 16 (8.84%) Windows 7
4 15 (8.29%) Windows Server
5 8 (4.42%) Windows 8
6 6 (3.31%) Unix
6 6 (3.31%) Windows Server 2008
7 4 (2.21%) Mac OS X
7 4 (2.21%) Windows 2000
7 4 (2.21%) Windows Phone
7 4 (2.21%) Windows Server 2012
8 3 (1.66%) CentOS
8 3 (1.66%) Ubuntu
8 3 (1.66%) Windows 10
9 1 (0.55%) Red Hat Enterprise Linux
9 1 (0.55%) Windows Vista
9 1 (0.55%) Windows XP
Processes & Methodologies
1 181 (100.00%) ITIL
2 55 (30.39%) Service Management
3 38 (20.99%) Change Management
4 36 (19.89%) Service Delivery
5 32 (17.68%) PRINCE2
6 31 (17.13%) Agile Software Development
6 31 (17.13%) Incident Management
7 30 (16.57%) Service Design
8 29 (16.02%) Problem Management
9 28 (15.47%) Project Management
10 24 (13.26%) ITSM
11 16 (8.84%) Stakeholder Management
12 15 (8.29%) Scrum
13 14 (7.73%) Mentoring
14 13 (7.18%) IT Strategy
14 13 (7.18%) Release Management
15 10 (5.52%) Capacity Management
15 10 (5.52%) Configuration Management
15 10 (5.52%) ITIL V2
15 10 (5.52%) TOGAF
Programming Languages
1 13 (7.18%) Java
1 13 (7.18%) PowerShell
2 12 (6.63%) JavaScript
3 9 (4.97%) C
3 9 (4.97%) Python
3 9 (4.97%) SQL
4 8 (4.42%) PHP
4 8 (4.42%) VB
5 7 (3.87%) Perl
6 6 (3.31%) VBScript
7 4 (2.21%) Bash Shell
7 4 (2.21%) C++
7 4 (2.21%) Shell Script
8 3 (1.66%) Ruby
9 1 (0.55%) ABAP
9 1 (0.55%) C#
9 1 (0.55%) T-SQL
Qualifications
1 20 (11.05%) Security Cleared
2 15 (8.29%) SC Cleared
3 12 (6.63%) Degree
4 11 (6.08%) PMP
5 10 (5.52%) Microsoft Certification
6 9 (4.97%) Cisco Certification
7 7 (3.87%) CCNP
7 7 (3.87%) CISSP
8 6 (3.31%) CISA
9 5 (2.76%) Citrix Certification
10 4 (2.21%) CISM
10 4 (2.21%) ISEB
10 4 (2.21%) ISTQB
10 4 (2.21%) PMI Certification
10 4 (2.21%) PRINCE2 Practitioner
11 3 (1.66%) CCSE
11 3 (1.66%) CRISC
11 3 (1.66%) DV Cleared
11 3 (1.66%) GIAC
11 3 (1.66%) MCITP
Quality Assurance & Compliance
1 18 (9.94%) SLA
2 10 (5.52%) QA
3 8 (4.42%) ISO/IEC 27001
3 8 (4.42%) PMO
4 6 (3.31%) ISO/IEC 20000
5 2 (1.10%) GAAP
6 1 (0.55%) COBIT
6 1 (0.55%) IFRS
6 1 (0.55%) MiFID
6 1 (0.55%) PMBOK
6 1 (0.55%) Sarbanes-Oxley
System Software
1 41 (22.65%) Active Directory
2 13 (7.18%) VMware Infrastructure
3 7 (3.87%) Hyper-V
4 4 (2.21%) ProxySG
4 4 (2.21%) vCloud
5 3 (1.66%) Docker
5 3 (1.66%) Virtual Machines
5 3 (1.66%) vSphere
5 3 (1.66%) XenApp
6 2 (1.10%) Terminal Services
7 1 (0.55%) VMware ESXi
Systems Management
1 13 (7.18%) SCCM
2 5 (2.76%) SCOM
3 4 (2.21%) Ansible
3 4 (2.21%) ServiceCenter
3 4 (2.21%) Thomson Reuters DACS
4 3 (1.66%) HAProxy
4 3 (1.66%) HP Quality Center
4 3 (1.66%) Kibana
4 3 (1.66%) logstash
4 3 (1.66%) RSA Archer
4 3 (1.66%) Rundeck
4 3 (1.66%) Salt
4 3 (1.66%) ZABBIX
5 2 (1.10%) Tivoli Storage Manager
6 1 (0.55%) Cisco CUCM
6 1 (0.55%) Cisco Prime
6 1 (0.55%) Cisco UCCE
6 1 (0.55%) Cisco UCCX
6 1 (0.55%) SCOrch
Vendors
1 43 (23.76%) Microsoft
2 27 (14.92%) ServiceNow
3 24 (13.26%) VMware
4 18 (9.94%) Citrix
5 16 (8.84%) Cisco
6 11 (6.08%) Oracle
7 10 (5.52%) BMC
8 9 (4.97%) Apple
8 9 (4.97%) Remedy
9 8 (4.42%) HP
9 8 (4.42%) Ivanti
10 7 (3.87%) CheckPoint
11 6 (3.31%) F5
12 5 (2.76%) Arista
12 5 (2.76%) Red Hat
12 5 (2.76%) Sybase
13 4 (2.21%) CA
13 4 (2.21%) Motorola
13 4 (2.21%) Palo Alto
13 4 (2.21%) Peregrine