Support Engineer Contracts in London

Support Engineer
England > London

The median Support Engineer daily rate in London is £260 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 132 157 217
Rank change year-on-year +25 +60 +105
Contract jobs requiring a Support Engineer 330 487 526
As % of all contract jobs advertised in London 1.85% 1.77% 1.34%
As % of the Job Titles category 1.99% 1.86% 1.40%
Number of daily rates quoted 242 370 378
10th Percentile £140 £150 £136
25th Percentile £183 £200 £170
Median daily rate (50th Percentile) £260 £300 £242
Median % change year-on-year -13.33% +24.22% -12.18%
75th Percentile £350 £625 £383
90th Percentile £575 £725 £488
England median daily rate £215 £250 £200
% change year-on-year -14.00% +25.00% -
Number of hourly rates quoted 21 23 30
10th Percentile - £14.18 £13.88
25th Percentile £18.93 £18.45 £15.31
Median hourly rate £20.82 £25.00 £21.00
Median % change year-on-year -16.74% +19.05% -6.67%
75th Percentile £23.09 £33.75 £24.18
90th Percentile £57.50 £39.30 £35.88
England median hourly rate £20.82 £20.00 £18.00
% change year-on-year +4.08% +11.11% +9.09%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,618 26,148 37,443
% of contract IT jobs with a recognized job title 93.14% 95.28% 95.33%
Number of daily rates quoted 12,014 18,877 27,349
10th Percentile £325 £363 £375
25th Percentile £441 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 342 297 456
10th Percentile £16.00 £17.99 £16.50
25th Percentile £20.00 £22.50 £22.08
Median hourly rate £27.81 £35.00 £35.00
Median % change year-on-year -20.54% - +12.90%
75th Percentile £44.50 £60.00 £49.25
90th Percentile £64.95 £76.95 £67.50
England median hourly rate £35.00 £43.86 £22.40
% change year-on-year -20.20% +95.80% -0.09%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 19 April 2024.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 19 April 2024.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +23 62 £260 +31.65% 6
East London -3 6 £285 +72.73% 1
South London +10 5 £190 -15.56% 12
West London +9 5 £205 +2.50% 3
North London - 1 £250 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 19 April 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 189 (57.27%) Windows
2 111 (33.64%) Active Directory
3 108 (32.73%) Microsoft 365
4 107 (32.42%) Microsoft
5 93 (28.18%) Social Skills
6 85 (25.76%) Finance
7 70 (21.21%) Customer Service
8 54 (16.36%) Microsoft Office
9 52 (15.76%) Microsoft Exchange
9 52 (15.76%) Azure
9 52 (15.76%) Windows 10
10 50 (15.15%) Security Cleared
10 50 (15.15%) Citrix
11 45 (13.64%) ITIL
12 43 (13.03%) SCCM
13 39 (11.82%) SC Cleared
13 39 (11.82%) Firewall
14 38 (11.52%) Problem-Solving
15 37 (11.21%) Banking
16 36 (10.91%) Linux
17 34 (10.30%) SQL
18 33 (10.00%) Windows Server
19 32 (9.70%) VPN
20 31 (9.39%) PowerShell
21 30 (9.09%) Cisco
22 29 (8.79%) Video Conferencing
22 29 (8.79%) Degree
23 28 (8.48%) Windows 7
24 26 (7.88%) ServiceNow
24 26 (7.88%) DNS

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (15.76%) Microsoft Exchange
2 11 (3.33%) Confluence
3 10 (3.03%) SharePoint
4 9 (2.73%) Skype for Business
5 5 (1.52%) Blackberry Enterprise Server
5 5 (1.52%) CMS
6 1 (0.30%) Apache
6 1 (0.30%) JBoss
6 1 (0.30%) nginx
6 1 (0.30%) Oracle SOA Suite
6 1 (0.30%) Red Hat Fuse
6 1 (0.30%) Tomcat
Applications
1 54 (16.36%) Microsoft Office
2 16 (4.85%) Microsoft Excel
3 3 (0.91%) Microsoft PowerPoint
3 3 (0.91%) MS Visio
4 1 (0.30%) AutoCAD
4 1 (0.30%) Revit
Business Applications
1 3 (0.91%) Endur
1 3 (0.91%) ION MarketView
2 2 (0.61%) Dynamics CRM
2 2 (0.61%) Global One
2 2 (0.61%) SystmOne
3 1 (0.30%) BusinessWorks
3 1 (0.30%) Eikon
3 1 (0.30%) NetSuite
3 1 (0.30%) Oracle 11i
3 1 (0.30%) Oracle Applications
3 1 (0.30%) Oracle Assets
3 1 (0.30%) Oracle EBS
3 1 (0.30%) Oracle EBS R12
3 1 (0.30%) Oracle Financials
3 1 (0.30%) Oracle General Ledger
3 1 (0.30%) Oracle Payables
3 1 (0.30%) Oracle Receivables
3 1 (0.30%) Temenos T24
3 1 (0.30%) thinkFolio
3 1 (0.30%) Unit4 Business World
Cloud Services
1 108 (32.73%) Microsoft 365
2 52 (15.76%) Azure
3 24 (7.27%) WhatsApp
4 16 (4.85%) AWS
4 16 (4.85%) Entra ID
5 8 (2.42%) OneDrive
6 6 (1.82%) Cloud Computing
7 5 (1.52%) Slack
8 3 (0.91%) Asana
8 3 (0.91%) Azure DevOps
8 3 (0.91%) Power Platform
8 3 (0.91%) SaaS
9 2 (0.61%) Amazon EC2
9 2 (0.61%) Azure Monitor
9 2 (0.61%) PaaS
10 1 (0.30%) Adobe Creative Cloud
10 1 (0.30%) Azure Data Factory
10 1 (0.30%) Azure Stack
10 1 (0.30%) GCP
10 1 (0.30%) Serverless
Communications & Networking
1 39 (11.82%) Firewall
2 32 (9.70%) VPN
3 26 (7.88%) DNS
4 15 (4.55%) LAN
4 15 (4.55%) SAN
4 15 (4.55%) TCP/IP
4 15 (4.55%) WAN
5 13 (3.94%) DHCP
6 12 (3.64%) Internet
6 12 (3.64%) Wi-Fi
6 12 (3.64%) Wireless
7 9 (2.73%) Skype
8 8 (2.42%) Cisco IOS
9 6 (1.82%) HTTP
10 5 (1.52%) FTP
10 5 (1.52%) MPLS
10 5 (1.52%) VoIP
11 4 (1.21%) BGP
11 4 (1.21%) EIGRP
11 4 (1.21%) SSH
Database & Business Intelligence
1 18 (5.45%) SQL Server
2 15 (4.55%) MySQL
3 8 (2.42%) PostgreSQL
4 7 (2.12%) Oracle Database
5 6 (1.82%) Data Warehouse
5 6 (1.82%) Relational Database
6 3 (0.91%) MongoDB
7 2 (0.61%) Power BI
7 2 (0.61%) RDBMS
7 2 (0.61%) Sybase ASE
8 1 (0.30%) Azure SQL Database
8 1 (0.30%) Data Lake
8 1 (0.30%) DB2
8 1 (0.30%) IDOL
8 1 (0.30%) MariaDB
8 1 (0.30%) NoSQL
8 1 (0.30%) Tableau
Development Applications
1 25 (7.58%) JIRA
2 5 (1.52%) Hudson
3 4 (1.21%) Git
4 2 (0.61%) Jenkins
5 1 (0.30%) Selenium
General
1 93 (28.18%) Social Skills
2 85 (25.76%) Finance
3 37 (11.21%) Banking
4 21 (6.36%) Analytical Skills
5 18 (5.45%) Public Sector
6 16 (4.85%) Presentation Skills
7 15 (4.55%) Legal
8 10 (3.03%) Telecoms
9 8 (2.42%) Organisational Skills
10 7 (2.12%) Financial Institution
10 7 (2.12%) Front Office
11 6 (1.82%) Law
12 5 (1.52%) Investment Banking
12 5 (1.52%) Japanese Language
12 5 (1.52%) Marketing
13 4 (1.21%) Retail
14 3 (0.91%) Back Office
14 3 (0.91%) Electronics
14 3 (0.91%) French Language
14 3 (0.91%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (2.42%) .NET
1 8 (2.42%) FIX Protocol
2 6 (1.82%) CSS
3 5 (1.52%) JSON
3 5 (1.52%) Rendezvous
4 4 (1.21%) HTML
4 4 (1.21%) HTML5
4 4 (1.21%) Middleware
5 3 (0.91%) REST
5 3 (0.91%) Web Services
5 3 (0.91%) XMPP
6 2 (0.61%) ActiveX
6 2 (0.61%) ASP.NET
6 2 (0.61%) LDAP
6 2 (0.61%) TIBCO EMS
7 1 (0.30%) SOAP
7 1 (0.30%) Spring
7 1 (0.30%) XML
7 1 (0.30%) XSD
7 1 (0.30%) XSLT
Miscellaneous
1 29 (8.79%) Video Conferencing
2 13 (3.94%) Data Centre
3 12 (3.64%) Blackberry
4 10 (3.03%) Management Information System
5 9 (2.73%) Data Protection Act
6 8 (2.42%) iPad
6 8 (2.42%) Onboarding
6 8 (2.42%) Smartphone
7 7 (2.12%) iPhone
8 5 (1.52%) Analytical Mindset
9 4 (1.21%) Hedge funds
9 4 (1.21%) Linux Command Line
10 3 (0.91%) BYOD
10 3 (0.91%) Foreign Exchange (FX)
10 3 (0.91%) Self-Motivation
11 2 (0.61%) Digital Signage
11 2 (0.61%) Fixed Income
11 2 (0.61%) NHS
11 2 (0.61%) Team-Oriented Environment
11 2 (0.61%) Virtual Team
Operating Systems
1 189 (57.27%) Windows
2 52 (15.76%) Windows 10
3 36 (10.91%) Linux
4 33 (10.00%) Windows Server
5 28 (8.48%) Windows 7
6 19 (5.76%) Windows Server 2016
7 16 (4.85%) Android
8 14 (4.24%) Windows Server 2012
9 12 (3.64%) Red Hat Enterprise Linux
9 12 (3.64%) Unix
10 11 (3.33%) Mac OS
11 9 (2.73%) Mac OS X
12 7 (2.12%) Windows 8
12 7 (2.12%) Windows Server 2019
13 4 (1.21%) Apple iOS
13 4 (1.21%) CentOS
13 4 (1.21%) Windows Server 2008
14 1 (0.30%) VMS
14 1 (0.30%) Windows Mobile
Processes & Methodologies
1 70 (21.21%) Customer Service
2 45 (13.64%) ITIL
3 38 (11.52%) Problem-Solving
4 23 (6.97%) Disaster Recovery
5 21 (6.36%) Service Delivery
6 18 (5.45%) Incident Management
7 17 (5.15%) Asset Management
8 15 (4.55%) Business Continuity
8 15 (4.55%) Customer Experience
8 15 (4.55%) Migration
8 15 (4.55%) Workflow
9 13 (3.94%) Proactive Monitoring
9 13 (3.94%) Service Management
10 12 (3.64%) Customer Requirements
10 12 (3.64%) Infrastructure Engineering
11 11 (3.33%) DevOps
12 10 (3.03%) ITSM
12 10 (3.03%) Mobile Device Management
12 10 (3.03%) Proactive Maintenance
12 10 (3.03%) Root Cause Analysis
Programming Languages
1 34 (10.30%) SQL
2 31 (9.39%) PowerShell
3 20 (6.06%) Python
4 13 (3.94%) Java
5 9 (2.73%) C#
5 9 (2.73%) Shell Script
6 6 (1.82%) Bash
7 4 (1.21%) Korn
7 4 (1.21%) Perl
7 4 (1.21%) PHP
7 4 (1.21%) T-SQL
8 3 (0.91%) VBA
9 2 (0.61%) F#
9 2 (0.61%) Ruby
9 2 (0.61%) tcsh
9 2 (0.61%) VB
10 1 (0.30%) C++
10 1 (0.30%) PL/SQL
10 1 (0.30%) Scala
10 1 (0.30%) XPath
Qualifications
1 50 (15.15%) Security Cleared
2 39 (11.82%) SC Cleared
3 29 (8.79%) Degree
4 11 (3.33%) Microsoft Certification
5 10 (3.03%) DV Cleared
6 5 (1.52%) A+ Certification
6 5 (1.52%) ITIL Certification
7 4 (1.21%) Computer Science Degree
7 4 (1.21%) DBS Check
8 3 (0.91%) Cisco Certification
8 3 (0.91%) MCP
8 3 (0.91%) MCSE
9 2 (0.61%) CCNA
9 2 (0.61%) CCNP
9 2 (0.61%) CTC Cleared
10 1 (0.30%) ITIL Foundation Certificate
10 1 (0.30%) JNCIA
Quality Assurance & Compliance
1 19 (5.76%) SLA
2 5 (1.52%) ISO/IEC 27001
2 5 (1.52%) QA
3 1 (0.30%) COBIT
3 1 (0.30%) COPPA
3 1 (0.30%) Cyber Essentials
3 1 (0.30%) GDPR
3 1 (0.30%) HIPAA
3 1 (0.30%) IASME
System Software
1 111 (33.64%) Active Directory
2 13 (3.94%) VMware Infrastructure
3 10 (3.03%) Hyper-V
4 4 (1.21%) Firmware
4 4 (1.21%) NFS
5 3 (0.91%) vSphere
6 2 (0.61%) Docker
6 2 (0.61%) Virtual Desktop
6 2 (0.61%) Virtual Machines
6 2 (0.61%) XenApp
7 1 (0.30%) BitLocker
7 1 (0.30%) Virtual Servers
7 1 (0.30%) VMware NSX
7 1 (0.30%) XenDesktop
Systems Management
1 43 (13.03%) SCCM
2 22 (6.67%) Microsoft Intune
3 8 (2.42%) ITRS Geneos
4 7 (2.12%) Data Guard
5 6 (1.82%) Grafana
5 6 (1.82%) Jamf Pro
6 3 (0.91%) SCOM
6 3 (0.91%) SCVMM
6 3 (0.91%) Single Sign-On
6 3 (0.91%) WSUS
7 2 (0.61%) Ansible
7 2 (0.61%) BladeLogic
7 2 (0.61%) Control-M
7 2 (0.61%) Failover Clustering
7 2 (0.61%) Puppet
7 2 (0.61%) systemd
8 1 (0.30%) FortiGate
8 1 (0.30%) Kubernetes
8 1 (0.30%) PaperCut
8 1 (0.30%) TIBCO Hawk
Vendors
1 107 (32.42%) Microsoft
2 50 (15.15%) Citrix
3 30 (9.09%) Cisco
4 26 (7.88%) ServiceNow
5 25 (7.58%) Bloomberg
6 18 (5.45%) HP
7 17 (5.15%) Red Hat
8 16 (4.85%) Apple
8 16 (4.85%) CheckPoint
9 15 (4.55%) Oracle
9 15 (4.55%) VMware
10 14 (4.24%) Avaya
10 14 (4.24%) EMC
11 11 (3.33%) Refinitiv
12 9 (2.73%) Atlassian
12 9 (2.73%) Reuters
13 7 (2.12%) Adobe
13 7 (2.12%) Google
13 7 (2.12%) IBM
14 6 (1.82%) TIBCO