Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Middlesex with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
South East > Middlesex
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 30 36 18
Rank change year-on-year +6 -18 +8
Contract jobs citing CRM 5 7 19
As % of all contract IT jobs advertised in Middlesex 1.94% 1.94% 5.34%
As % of the Processes & Methodologies category 2.25% 2.24% 6.71%
Number of daily rates quoted 2 6 3
Middlesex median daily rate £500 £350 £440
Median daily rate % change year-on-year +42.86% -20.45% +10.00%
South East median daily rate £400 £425 £425
% change year-on-year -5.88% - +1.19%
Number of hourly rates quoted 0 0 0
Middlesex median hourly rate - - -
South East median hourly rate £29.00 £29.50 £20.63
% change year-on-year -1.69% +43.03% +3.59%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Middlesex with a requirement for process or methodology skills.

All Process and Methodology Skills
Middlesex
Contract vacancies with a requirement for process or methodology skills 222 312 283
As % of all contract IT jobs advertised in Middlesex 86.05% 86.67% 79.49%
Number of daily rates quoted 154 185 138
Middlesex median daily rate £439 £413 £396
Median daily rate % change year-on-year +6.36% +4.30% +2.06%
10th Percentile £300 £285 £263
90th Percentile £545 £550 £504
South East median daily rate £425 £400 £391
% change year-on-year +6.25% +2.43% +4.13%
Number of hourly rates quoted 2 9 10
Middlesex median hourly rate £31.75 £37.50 £38.50
Median hourly rate % change year-on-year -15.33% -2.60% -3.75%
10th Percentile £30.58 £23.70 £13.18
90th Percentile £33.53 £42.60 £48.75
South East median hourly rate £23.07 £26.50 £26.09
% change year-on-year -12.94% +1.57% +49.09%

CRM
Job Vacancy Trend in Middlesex

Job postings citing CRM as a percentage of all IT jobs advertised in Middlesex.

Job vacancy trend for CRM in Middlesex

CRM
Contractor Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Middlesex.

Contractor daily rate trend for CRM in Middlesex

CRM
Contractor Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Middlesex.

Contractor hourly rate trend for CRM in Middlesex

For the 6 months to 18 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Middlesex region with a requirement for CRM.

1 3 (60.00%) Back Office
1 3 (60.00%) Analytics
2 2 (40.00%) Risk Management
2 2 (40.00%) Configuration Management
2 2 (40.00%) Release Management
3 1 (20.00%) Data Protection
3 1 (20.00%) RESTful
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Customer Insight
3 1 (20.00%) RTP
3 1 (20.00%) Web Services
3 1 (20.00%) B2C
3 1 (20.00%) Genesys
3 1 (20.00%) Telecoms
3 1 (20.00%) Finance
3 1 (20.00%) Legal
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) IVR
3 1 (20.00%) Retail
3 1 (20.00%) Document Management
3 1 (20.00%) Speech Recognition
3 1 (20.00%) Marketing
3 1 (20.00%) WFM
3 1 (20.00%) Direct Marketing
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Continuous Delivery
3 1 (20.00%) Planning and Forecasting
3 1 (20.00%) Matrix Organization
3 1 (20.00%) Creative Thinking

CRM
Co-occurring IT Skills in Middlesex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (20.00%) RTP
General
1 3 (60.00%) Back Office
2 1 (20.00%) Finance
2 1 (20.00%) Legal
2 1 (20.00%) Marketing
2 1 (20.00%) Retail
2 1 (20.00%) Telecoms
Job Titles
1 3 (60.00%) Configuration Manager
2 1 (20.00%) CRM Manager
2 1 (20.00%) Delivery Manager
2 1 (20.00%) Operations Manager
2 1 (20.00%) Pricing Manager
2 1 (20.00%) Project Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (20.00%) RESTful
1 1 (20.00%) Web Services
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) IVR
Processes & Methodologies
1 3 (60.00%) Analytics
2 2 (40.00%) Configuration Management
2 2 (40.00%) Release Management
2 2 (40.00%) Risk Management
3 1 (20.00%) B2C
3 1 (20.00%) Continuous Delivery
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Creative Thinking
3 1 (20.00%) Customer Insight
3 1 (20.00%) Data Protection
3 1 (20.00%) Direct Marketing
3 1 (20.00%) Document Management
3 1 (20.00%) Matrix Organization
3 1 (20.00%) Planning and Forecasting
3 1 (20.00%) Speech Recognition
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) WFM
Vendors
1 1 (20.00%) Genesys