Contact Management
England > North East
The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Contact Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Contact Management over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 24 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | - | 53 |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Contact Management | 0 | 0 | 1 |
| As % of all contract jobs advertised in the North East | - | - | 0.20% |
| As % of the Processes & Methodologies category | - | - | 0.23% |
| Number of daily rates quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £613 |
| Median daily rate (50th Percentile) | - | - | £625 |
| 75th Percentile | - | - | £638 |
| 90th Percentile | - | - | - |
| England median daily rate | £688 | - | £550 |
| % change year-on-year | - | - | +478.95% |
All Process and Methodology Skills
North East
Contact Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 273 | 397 | 434 |
| As % of all contract IT jobs advertised in the North East | 80.29% | 91.47% | 84.77% |
| Number of daily rates quoted | 128 | 307 | 335 |
| 10th Percentile | £227 | £252 | £165 |
| 25th Percentile | £363 | £408 | £381 |
| Median daily rate (50th Percentile) | £500 | £550 | £480 |
| Median % change year-on-year | -9.09% | +14.58% | +6.67% |
| 75th Percentile | £588 | £625 | £588 |
| 90th Percentile | £658 | £720 | £665 |
| England median daily rate | £525 | £550 | £535 |
| % change year-on-year | -4.55% | +2.80% | +9.41% |
| Number of hourly rates quoted | 49 | 2 | 15 |
| 10th Percentile | £11.44 | £32.98 | £10.77 |
| 25th Percentile | £12.13 | £35.56 | £12.91 |
| Median hourly rate | £17.50 | £40.75 | £16.50 |
| Median % change year-on-year | -57.06% | +146.97% | +6.45% |
| 75th Percentile | £46.18 | £45.56 | £18.13 |
| 90th Percentile | £50.00 | £47.93 | £35.25 |
| England median hourly rate | £35.00 | £38.35 | £24.00 |
| % change year-on-year | -8.74% | +59.79% | - |
Contact Management
Job Vacancy Trend in the North East
Job postings citing Contact Management as a proportion of all IT jobs advertised in the North East.