Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
England > North East
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 89 152 85
Rank change year-on-year +63 -67 -23
Contract jobs citing Customer Insight 12 11 36
As % of all contract IT jobs advertised in the North East 0.98% 0.41% 1.78%
As % of the Processes & Methodologies category 1.16% 0.48% 2.12%
Number of daily rates quoted 11 8 10
North East median daily rate £400 £400 £430
Median daily rate % change year-on-year - -6.98% -11.34%
10th Percentile £338 £400 £374
90th Percentile £488 £409 £488
England median daily rate £434 £425 £400
% change year-on-year +2.06% +6.25% -5.33%
Number of hourly rates quoted 0 0 0
North East median hourly rate - - -
England median hourly rate £15.67 £67.50 £28.50
% change year-on-year -76.79% +136.84% +72.78%

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1031 2285 1695
As % of all contract IT jobs advertised in the North East 84.09% 84.38% 83.83%
Number of daily rates quoted 692 1583 1080
North East median daily rate £380 £350 £405
Median daily rate % change year-on-year +8.57% -13.58% +8.00%
10th Percentile £250 £225 £256
90th Percentile £550 £525 £600
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 40 92 74
North East median hourly rate £23.50 £28.00 £17.25
Median hourly rate % change year-on-year -16.07% +62.32% -8.73%
10th Percentile £9.93 £11.01 £11.17
90th Percentile £50.00 £36.00 £35.25
England median hourly rate £24.00 £24.00 £22.50
% change year-on-year - +6.67% +18.42%

Customer Insight
Job Vacancy Trend in the North East

Job postings citing Customer Insight as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Customer Insight in the North East

Customer Insight
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in the North East.

Contractor daily rate trend for Customer Insight in the North East

Customer Insight
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Customer Insight in the North East over the 6 months to 23 November 2017.

Contractor daily rate histogram for Customer Insight in the North East

Customer Insight
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the North East region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +60 10 £430 +7.50%
Customer Insight
England

For the 6 months to 23 November 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Customer Insight.

1 11 (91.67%) Market Research
1 11 (91.67%) Actionable Insight
2 10 (83.33%) Actionable Customer Insight
2 10 (83.33%) Usability Testing
3 9 (75.00%) Ethnography
3 9 (75.00%) Analytical Skills
4 8 (66.67%) User Experience
4 8 (66.67%) Qualitative Research
4 8 (66.67%) Human Factors
4 8 (66.67%) Quantitative Research
5 7 (58.33%) Agile Software Development
5 7 (58.33%) Guerrilla Research
6 6 (50.00%) Service Design
6 6 (50.00%) User Stories
7 4 (33.33%) Degree
7 4 (33.33%) Psychology
7 4 (33.33%) Open Source
7 4 (33.33%) Cognitive Psychology
8 3 (25.00%) Smartphone
8 3 (25.00%) Line Management
8 3 (25.00%) Scrum
9 1 (8.33%) Digital Analytics
9 1 (8.33%) Prototyping
9 1 (8.33%) Ethnographic Research
9 1 (8.33%) Mobile App
9 1 (8.33%) HTML
9 1 (8.33%) CSS
9 1 (8.33%) Service Delivery
9 1 (8.33%) Workflow
9 1 (8.33%) Analytics

Customer Insight
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 10 (83.33%) User Researcher
2 5 (41.67%) User Experience Researcher
3 3 (25.00%) Digital User Researcher
4 1 (8.33%) Designer
4 1 (8.33%) Digital Designer
4 1 (8.33%) Digital UX Designer
4 1 (8.33%) UI Designer
4 1 (8.33%) UI/UX Designer
4 1 (8.33%) UX Designer
Libraries, Frameworks & Software Standards
1 1 (8.33%) CSS
1 1 (8.33%) HTML
Miscellaneous
1 9 (75.00%) Analytical Skills
2 8 (66.67%) User Experience
3 3 (25.00%) Smartphone
4 1 (8.33%) Mobile App
Processes & Methodologies
1 11 (91.67%) Actionable Insight
1 11 (91.67%) Market Research
2 10 (83.33%) Actionable Customer Insight
2 10 (83.33%) Usability Testing
3 9 (75.00%) Ethnography
4 8 (66.67%) Human Factors
4 8 (66.67%) Qualitative Research
4 8 (66.67%) Quantitative Research
5 7 (58.33%) Agile Software Development
5 7 (58.33%) Guerrilla Research
6 6 (50.00%) Service Design
6 6 (50.00%) User Stories
7 4 (33.33%) Cognitive Psychology
7 4 (33.33%) Open Source
7 4 (33.33%) Psychology
8 3 (25.00%) Line Management
8 3 (25.00%) Scrum
9 1 (8.33%) Analytics
9 1 (8.33%) Ethnographic Research
9 1 (8.33%) Service Delivery
Qualifications
1 4 (33.33%) Degree