The table below provides summary statistics and contractor rates for jobs advertised in Northampton requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 12 November 2025, with comparisons to the same periods in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Northampton.
Contract vacancies with a requirement for process or methodology skills
263
162
96
As % of all contract IT jobs advertised in Northampton
97.41%
92.05%
93.20%
Number of daily rates quoted
236
129
75
10th Percentile
£306
£340
£213
25th Percentile
£350
£356
£400
Median daily rate (50th Percentile)
£398
£413
£473
Median % change year-on-year
-3.64%
-12.70%
+6.18%
75th Percentile
£449
£500
£523
90th Percentile
£500
£589
£554
Northamptonshire median daily rate
£400
£425
£480
% change year-on-year
-5.88%
-11.46%
+1.05%
Number of hourly rates quoted
2
0
0
Median hourly rate
£21.39
-
-
Northamptonshire median hourly rate
£21.39
£24.20
£43.02
% change year-on-year
-11.61%
-43.74%
+67.86%
Customer Service Job Vacancy Trend in Northampton
Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Northampton.
Customer Service Daily Rate Trend in Northampton
Contractor daily rate distribution trend for jobs in Northampton citing Customer Service.
Customer Service Hourly Rate Trend in Northampton
Contractor hourly rate distribution trend for jobs in Northampton citing Customer Service.
Customer Service Top 18 Co-Occurring Skills & Capabilities in Northampton
For the 6 months to 12 November 2025, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Northampton region with a requirement for Customer Service.
Customer Service Co-Occurring Skills & Capabilities in Northampton by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
