Service Delivery Contracts in Peterborough

Service Delivery
Cambridgeshire > Peterborough

The following table provides summary statistics for contract job vacancies advertised in Peterborough with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 10 13 12
Rank change year-on-year +3 -1 +9
Contract jobs citing Service Delivery 52 41 82
As % of all contract jobs advertised in Peterborough 24.07% 18.72% 20.35%
As % of the Processes & Methodologies category 28.57% 20.71% 21.58%
Number of daily rates quoted 0 9 21
10th Percentile - £205 £131
25th Percentile - £205 £135
Median daily rate (50th Percentile) - £500 £275
Median % change year-on-year - +81.82% -15.38%
75th Percentile - - £488
90th Percentile - - -
Cambridgeshire median daily rate - £500 £400
% change year-on-year - +25.00% +45.45%
Number of hourly rates quoted 51 31 61
10th Percentile - £13.29 -
25th Percentile - £13.41 £13.25
Median hourly rate £14.16 £13.66 £13.50
Median % change year-on-year +3.66% +1.19% +8.00%
75th Percentile £15.06 £13.91 £14.75
90th Percentile £15.12 - £15.75
Cambridgeshire median hourly rate £14.16 £13.66 £13.50
% change year-on-year +3.66% +1.19% +8.00%

All Process and Methodology Skills
Peterborough

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Peterborough with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 182 198 380
As % of all contract IT jobs advertised in Peterborough 84.26% 90.41% 94.29%
Number of daily rates quoted 17 53 133
10th Percentile £170 £202 £163
25th Percentile £178 £240 £263
Median daily rate (50th Percentile) £225 £325 £425
Median % change year-on-year -30.77% -23.53% +30.77%
75th Percentile £375 £444 £500
90th Percentile £567 £528 £590
Cambridgeshire median daily rate £475 £450 £450
% change year-on-year +5.56% - +8.11%
Number of hourly rates quoted 158 132 225
10th Percentile - £13.30 -
25th Percentile £14.16 £13.41 £12.50
Median hourly rate £15.00 £14.50 £13.50
Median % change year-on-year +3.45% +7.41% -
75th Percentile £16.30 £20.56 £15.75
90th Percentile £28.59 £22.00 £20.25
Cambridgeshire median hourly rate £15.00 £15.00 £13.50
% change year-on-year - +11.11% -

Service Delivery
Job Vacancy Trend in Peterborough

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Peterborough.

Job vacancy trend for Service Delivery in Peterborough

Service Delivery
Contractor Daily Rate Trend in Peterborough

3-month moving average daily rate quoted in jobs citing Service Delivery in Peterborough.

Daily rate trend for Service Delivery in Peterborough

Service Delivery
Contractor Hourly Rate Trend in Peterborough

3-month moving average hourly rates quoted in jobs citing Service Delivery in Peterborough.

Hourly rate trend for Service Delivery in Peterborough

Service Delivery
Co-occurring Skills and Capabilities in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 32 (61.54%) Microsoft Excel
1 32 (61.54%) Microsoft PowerPoint
Cloud Services
1 11 (21.15%) Microsoft 365
Communications & Networking
1 11 (21.15%) Wi-Fi
General
1 28 (53.85%) Social Skills
2 4 (7.69%) German Language
3 2 (3.85%) Lithuanian Language
4 1 (1.92%) Dutch Language
4 1 (1.92%) Hungarian Language
4 1 (1.92%) Retail
4 1 (1.92%) Spanish Language
Job Titles
1 43 (82.69%) Analyst
1 43 (82.69%) Service Analyst
2 32 (61.54%) Service Desk Analyst
3 27 (51.92%) Customer Analyst
3 27 (51.92%) Customer Service Analyst
4 16 (30.77%) Call Centre Analyst
5 11 (21.15%) 1st Line Service Desk Analyst
Operating Systems
1 4 (7.69%) Windows
Processes & Methodologies
1 52 (100.00%) Customer Service
1 52 (100.00%) Incident Management
2 51 (98.08%) Mathematics
2 51 (98.08%) Problem-Solving
3 30 (57.69%) ITIL
4 19 (36.54%) Problem Management
Qualifications
1 20 (38.46%) MCP
2 11 (21.15%) A+ Certification
2 11 (21.15%) MCSA
2 11 (21.15%) Microsoft Certification
3 1 (1.92%) SC Cleared
3 1 (1.92%) Security Cleared
System Software
1 11 (21.15%) Active Directory
Vendors
1 36 (69.23%) Microsoft
2 15 (28.85%) Citrix
3 11 (21.15%) ServiceNow
4 4 (7.69%) Cisco
4 4 (7.69%) NetApp