1st Line Support Analyst Contracts in Scotland

First Line Support Analyst
UK > Scotland

The median First Line Support Analyst daily rate in Scotland is £169 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 117 158 168
Rank change year-on-year +41 +10 -15
Contract jobs requiring a 1st Line Support Analyst 11 10 5
As % of all contract jobs advertised in Scotland 0.49% 0.35% 0.14%
As % of the Job Titles category 0.52% 0.37% 0.15%
Number of daily rates quoted 10 8 5
10th Percentile £154 - £137
25th Percentile £156 - £150
Median daily rate (50th Percentile) £169 £250 £170
Median % change year-on-year -32.50% +47.06% +23.64%
75th Percentile £175 - £183
90th Percentile - - £208
UK median daily rate £163 £240 £160
% change year-on-year -32.29% +50.00% +30.61%

All Contract IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Scotland with a recognized job title 2,119 2,729 3,441
% of contract IT jobs with a recognized job title 94.77% 95.15% 96.12%
Number of daily rates quoted 1,300 1,963 2,447
10th Percentile £200 £250 £208
25th Percentile £378 £402 £375
Median daily rate (50th Percentile) £475 £475 £451
Median % change year-on-year - +5.44% +6.00%
75th Percentile £588 £550 £541
90th Percentile £663 £650 £615
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 114 43 56
10th Percentile £12.50 £12.83 £12.46
25th Percentile £16.31 £17.72 £17.50
Median hourly rate £35.00 £23.86 £25.55
Median % change year-on-year +46.69% -6.60% -36.14%
75th Percentile £60.56 £61.78 £47.97
90th Percentile £66.00 £67.50 £54.03
UK median hourly rate £35.00 £45.00 £23.00
% change year-on-year -22.22% +95.65% -

1st Line Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for 1st Line Support Analyst in Scotland

1st Line Support Analyst
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing 1st Line Support Analyst in Scotland.

Daily rate trend for 1st Line Support Analyst in Scotland

1st Line Support Analyst
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing 1st Line Support Analyst in Scotland.

Hourly rate trend for 1st Line Support Analyst in Scotland

1st Line Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the Scotland region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +4 7 £163 -35.00%
Renfrewshire - 3 £175 -
Aberdeen - 1 - -
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 28 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 19 April 2024, 1st Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring 1st Line Support Analyst in the job title.

1 8 (72.73%) Microsoft
2 6 (54.55%) ITIL
2 6 (54.55%) Social Skills
2 6 (54.55%) Customer Service
3 5 (45.45%) Problem-Solving
3 5 (45.45%) Public Sector
4 4 (36.36%) HNC
4 4 (36.36%) Windows
5 3 (27.27%) Service Management
5 3 (27.27%) ServiceNow
6 2 (18.18%) Microsoft 365
6 2 (18.18%) Active Directory
6 2 (18.18%) SharePoint
7 1 (9.09%) SLA
7 1 (9.09%) Pharmaceutical
7 1 (9.09%) Microsoft Excel
7 1 (9.09%) MCP
7 1 (9.09%) Financial Institution
7 1 (9.09%) Finance
7 1 (9.09%) Manufacturing
7 1 (9.09%) Asset Management
7 1 (9.09%) Microsoft PowerPoint
7 1 (9.09%) Degree
7 1 (9.09%) Hedge funds
7 1 (9.09%) Microsoft Office
7 1 (9.09%) Windows 10
7 1 (9.09%) Renewable Energy
7 1 (9.09%) Biopharmaceutical

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) SharePoint
Applications
1 1 (9.09%) Microsoft Excel
1 1 (9.09%) Microsoft Office
1 1 (9.09%) Microsoft PowerPoint
Cloud Services
1 2 (18.18%) Microsoft 365
General
1 6 (54.55%) Social Skills
2 5 (45.45%) Public Sector
3 1 (9.09%) Finance
3 1 (9.09%) Financial Institution
3 1 (9.09%) Manufacturing
3 1 (9.09%) Pharmaceutical
Miscellaneous
1 1 (9.09%) Biopharmaceutical
1 1 (9.09%) Hedge funds
1 1 (9.09%) Renewable Energy
Operating Systems
1 4 (36.36%) Windows
2 1 (9.09%) Windows 10
Processes & Methodologies
1 6 (54.55%) Customer Service
1 6 (54.55%) ITIL
2 5 (45.45%) Problem-Solving
3 3 (27.27%) Service Management
4 1 (9.09%) Asset Management
Qualifications
1 4 (36.36%) HNC
2 1 (9.09%) Degree
2 1 (9.09%) MCP
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 2 (18.18%) Active Directory
Vendors
1 8 (72.73%) Microsoft
2 3 (27.27%) ServiceNow