Period
to 22 January 2018

The median contractor rate for a Help Desk Support was £167 per day in advertised job vacancies in Somerset during the 6 months to 22 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
South West > Somerset
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 45 49 78
Rank change year-on-year +4 +29 -16
Contract jobs requiring a Help Desk Support 10 5 1
As % of all contract IT jobs advertised in Somerset 2.16% 1.06% 0.15%
As % of the Job Titles category 2.25% 1.10% 0.15%
Number of daily rates quoted 6 1 0
Somerset median daily rate £167 £150 -
Median daily rate % change year-on-year +11.33% - -
South West median daily rate £167 £160 £113
% change year-on-year +4.38% +42.22% -13.46%
Number of hourly rates quoted 2 3 0
Somerset median hourly rate £16.79 £17.00 -
Median hourly rate % change year-on-year -1.24% - -
South West median hourly rate £15.00 £17.00 £12.66
% change year-on-year -11.76% +34.33% +12.49%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Somerset
Contract vacancies in Somerset with a recognized job title 445 455 652
% of contract IT jobs with a recognized job title 96.32% 96.40% 98.64%
Number of daily rates quoted 280 232 383
Somerset median daily rate £357 £350 £370
Median daily rate % change year-on-year +2.07% -5.41% +12.72%
10th Percentile £145 £164 £253
90th Percentile £507 £489 £494
South West median daily rate £400 £375 £375
% change year-on-year +6.67% - -
Number of hourly rates quoted 29 91 65
Somerset median hourly rate £16.84 £38.00 £39.25
Median hourly rate % change year-on-year -55.70% -3.18% +95.96%
10th Percentile £10.94 £13.00 £12.00
90th Percentile £43.15 £43.00 £57.00
South West median hourly rate £25.00 £27.50 £32.50
% change year-on-year -9.09% -15.38% +62.50%

Help Desk Support
Job Vacancy Trend in Somerset

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Help Desk Support in Somerset

Help Desk Support
Contractor Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in Somerset.

Contractor daily rate trend for Help Desk Support in Somerset

Help Desk Support
Contractor Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in Somerset.

Contractor hourly rate trend for Help Desk Support in Somerset

Help Desk Support
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the Somerset region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -5 6 £167 +11.33%
Yeovil +16 2 - -
Help Desk Support
South West

Help Desk Support Skill Set
Top 27 Co-occurring IT Skills in Somerset

For the 6 months to 22 January 2018, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Somerset region featuring Help Desk Support in the job title.

1 8 (80.00%) Windows
1 8 (80.00%) Active Directory
2 7 (70.00%) Microsoft
3 6 (60.00%) ITIL
4 5 (50.00%) Microsoft Office
5 4 (40.00%) SQL
5 4 (40.00%) SQL Server
5 4 (40.00%) Social Media
5 4 (40.00%) Validation
5 4 (40.00%) Service Delivery
5 4 (40.00%) ITSM
6 3 (30.00%) Microsoft Excel
7 2 (20.00%) Spreadsheet
7 2 (20.00%) Windows 7
7 2 (20.00%) Office 365
8 1 (10.00%) Microsoft PowerPoint
8 1 (10.00%) VLAN
8 1 (10.00%) Video Conferencing
8 1 (10.00%) Citrix
8 1 (10.00%) Remedy
8 1 (10.00%) SharePoint
8 1 (10.00%) DHCP
8 1 (10.00%) TCP/IP
8 1 (10.00%) DNS
8 1 (10.00%) SLA
8 1 (10.00%) Microsoft Project
8 1 (10.00%) Finance

Help Desk Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) SharePoint
Applications
1 5 (50.00%) Microsoft Office
2 3 (30.00%) Microsoft Excel
3 2 (20.00%) Spreadsheet
4 1 (10.00%) Microsoft PowerPoint
4 1 (10.00%) Microsoft Project
Cloud Services
1 2 (20.00%) Office 365
Communications & Networking
1 1 (10.00%) DHCP
1 1 (10.00%) DNS
1 1 (10.00%) TCP/IP
1 1 (10.00%) VLAN
Database & Business Intelligence
1 4 (40.00%) SQL Server
General
1 1 (10.00%) Finance
Miscellaneous
1 4 (40.00%) Social Media
2 1 (10.00%) Video Conferencing
Operating Systems
1 8 (80.00%) Windows
2 2 (20.00%) Windows 7
Processes & Methodologies
1 6 (60.00%) ITIL
2 4 (40.00%) ITSM
2 4 (40.00%) Service Delivery
2 4 (40.00%) Validation
Programming Languages
1 4 (40.00%) SQL
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 8 (80.00%) Active Directory
Vendors
1 7 (70.00%) Microsoft
2 1 (10.00%) Citrix
2 1 (10.00%) Remedy