Period
to 20 August 2018

The median contractor rate for a Service Desk Support was £180 per day in advertised job vacancies in Somerset during the 6 months to 20 August 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Support
South West > Somerset
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 47 54 46
Rank change year-on-year +7 -8 +26
Contract jobs requiring a Service Desk Support 2 3 4
As % of all contract IT jobs advertised in Somerset 0.43% 0.64% 0.84%
As % of the Job Titles category 0.44% 0.67% 0.90%
Number of daily rates quoted 2 3 1
Somerset median daily rate £180 £150 £135
Median daily rate % change year-on-year +20.00% +11.11% -
10th Percentile £163 £118 £130
90th Percentile £201 £160 £140
South West median daily rate £143 £150 £200
% change year-on-year -5.00% -25.00% +86.05%
Number of hourly rates quoted 0 0 2
Somerset median hourly rate - - £10.25
South West median hourly rate £15.48 £12.75 £11.50
% change year-on-year +21.41% +10.87% -11.54%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Somerset
Contract vacancies in Somerset with a recognized job title 453 446 445
% of contract IT jobs with a recognized job title 98.26% 95.50% 93.49%
Number of daily rates quoted 264 290 228
Somerset median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £213 £174 £190
90th Percentile £536 £525 £491
South West median daily rate £400 £385 £375
% change year-on-year +3.90% +2.67% -
Number of hourly rates quoted 37 26 71
Somerset median hourly rate £40.00 £47.50 £35.00
Median hourly rate % change year-on-year -15.79% +35.71% -5.41%
10th Percentile £16.40 £13.00 £12.00
90th Percentile £43.30 £53.75 £42.45
South West median hourly rate £37.25 £36.25 £32.50
% change year-on-year +2.76% +11.54% +44.44%

Service Desk Support
Job Vacancy Trend in Somerset

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Service Desk Support in Somerset

Service Desk Support
Contractor Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Support in Somerset.

Contractor daily rate trend for Service Desk Support in Somerset

Service Desk Support
Contractor Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Support in Somerset.

Contractor hourly rate trend for Service Desk Support in Somerset

Service Desk Support
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the Somerset region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +2 2 £180 +20.00%
Service Desk Support
South West

Service Desk Support Skill Set
Top 20 Co-occurring IT Skills in Somerset

For the 6 months to 20 August 2018, Service Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Somerset region featuring Service Desk Support in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
1 2 (100.00%) Windows 7
2 1 (50.00%) Microsoft Azure
2 1 (50.00%) Skype for Business
2 1 (50.00%) Office 365
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Skype
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
2 1 (50.00%) Mitel
2 1 (50.00%) Smartphone
2 1 (50.00%) Android
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Hyper-V
2 1 (50.00%) Sophos
2 1 (50.00%) SharePoint
2 1 (50.00%) VoIP
2 1 (50.00%) Microsoft

Service Desk Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) SharePoint
1 1 (50.00%) Skype for Business
Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Microsoft Azure
1 1 (50.00%) Office 365
Communications & Networking
1 1 (50.00%) Skype
1 1 (50.00%) VoIP
Miscellaneous
1 1 (50.00%) Smartphone
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 7
2 1 (50.00%) Android
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Windows Server 2012
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Mitel
1 1 (50.00%) Sophos