Period
to 20 November 2017

The median contractor rate for a 3rd Line Support Analyst was £375 per day in advertised job vacancies in the South East during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Analyst
England > South East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 363 370 378
Rank change year-on-year +7 +8 -6
Contract jobs requiring a 3rd Line Support Analyst 9 8 20
As % of all contract IT jobs advertised in the South East 0.054% 0.048% 0.10%
As % of the Job Titles category 0.057% 0.052% 0.11%
Number of daily rates quoted 7 8 17
South East median daily rate £375 £319 £325
Median daily rate % change year-on-year +17.65% -1.92% +6.12%
10th Percentile £276 £250 £220
90th Percentile £419 £362 £400
England median daily rate £306 £284 £288
% change year-on-year +7.93% -1.30% -
Number of hourly rates quoted 1 0 0
South East median hourly rate £25.00 - -
England median hourly rate £25.00 £25.63 £22.50
% change year-on-year -2.44% +13.89% +9.76%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15802 15500 18416
% of contract IT jobs with a recognized job title 94.52% 93.97% 94.95%
Number of daily rates quoted 9382 9237 10813
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +7.12%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 641 769 921
South East median hourly rate £18.00 £19.63 £18.50
Median hourly rate % change year-on-year -8.28% +6.08% +15.63%
10th Percentile £10.75 £10.25 £10.25
90th Percentile £48.75 £48.75 £47.50
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

3rd Line Support Analyst
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support Analyst in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support Analyst in the South East

3rd Line Support Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Analyst in the South East.

Contractor daily rate trend for 3rd Line Support Analyst in the South East

3rd Line Support Analyst
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing 3rd Line Support Analyst in the South East over the 6 months to 20 November 2017.

Contractor daily rate histogram for 3rd Line Support Analyst in the South East

3rd Line Support Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Analyst in the South East.

Contractor hourly rate trend for 3rd Line Support Analyst in the South East

3rd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the South East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -11 5 £369 +5.36% 2
Thames Valley -9 2 £300 +20.00%
West Sussex - 2 £413 - 1
Oxfordshire +1 1 - -
Berkshire - 1 £300 -
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 20 November 2017, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 3rd Line Support Analyst in the job title.

1 8 (88.89%) Active Directory
1 8 (88.89%) Windows
2 7 (77.78%) Windows Server
2 7 (77.78%) Citrix
2 7 (77.78%) VMware
3 6 (66.67%) Microsoft
4 5 (55.56%) PowerShell
4 5 (55.56%) Windows Server 2008
4 5 (55.56%) Windows Server 2012
5 4 (44.44%) VMware ESXi
5 4 (44.44%) VMware Infrastructure
5 4 (44.44%) ITIL
5 4 (44.44%) Microsoft Certification
5 4 (44.44%) Windows Server 2003
6 3 (33.33%) HP
6 3 (33.33%) NetBackup
6 3 (33.33%) Finance
6 3 (33.33%) Wireshark
6 3 (33.33%) XenApp
6 3 (33.33%) XenDesktop
6 3 (33.33%) Microsoft Azure
6 3 (33.33%) vSphere
7 2 (22.22%) Windows 7
7 2 (22.22%) Online Betting
7 2 (22.22%) Greenfield Project
7 2 (22.22%) Office 365
7 2 (22.22%) vRealize
7 2 (22.22%) Publishing
7 2 (22.22%) Migration
7 2 (22.22%) Back Office

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Exchange Server 2010
1 1 (11.11%) MS Exchange
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 3 (33.33%) Microsoft Azure
2 2 (22.22%) Office 365
Communications & Networking
1 3 (33.33%) Wireshark
2 1 (11.11%) Broadband
2 1 (11.11%) Cisco IOS
2 1 (11.11%) DHCP
2 1 (11.11%) DNS
2 1 (11.11%) Firewall
2 1 (11.11%) LAN
2 1 (11.11%) TCP/IP
2 1 (11.11%) VLAN
2 1 (11.11%) WAN
General
1 3 (33.33%) Finance
2 2 (22.22%) Back Office
2 2 (22.22%) Online Betting
2 2 (22.22%) Publishing
Miscellaneous
1 2 (22.22%) Greenfield Project
2 1 (11.11%) Video Conferencing
Operating Systems
1 8 (88.89%) Windows
2 7 (77.78%) Windows Server
3 5 (55.56%) Windows Server 2008
3 5 (55.56%) Windows Server 2012
4 4 (44.44%) Windows Server 2003
5 2 (22.22%) Windows 7
6 1 (11.11%) Linux
6 1 (11.11%) Windows 10
6 1 (11.11%) Windows 8
Processes & Methodologies
1 4 (44.44%) ITIL
2 2 (22.22%) Migration
3 1 (11.11%) Asset Management
3 1 (11.11%) Capacity Planning
3 1 (11.11%) Change Management
3 1 (11.11%) Continuous Improvement
3 1 (11.11%) Customer Requirements
3 1 (11.11%) Mobile Device Management
Programming Languages
1 5 (55.56%) PowerShell
2 2 (22.22%) VBScript
Qualifications
1 4 (44.44%) Microsoft Certification
2 1 (11.11%) CCA
2 1 (11.11%) CCAA
2 1 (11.11%) CCNA
2 1 (11.11%) CCNP
2 1 (11.11%) Cisco Certification
2 1 (11.11%) Citrix Certification
2 1 (11.11%) MCP
2 1 (11.11%) MCSE
2 1 (11.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 8 (88.89%) Active Directory
2 4 (44.44%) VMware ESXi
2 4 (44.44%) VMware Infrastructure
3 3 (33.33%) vSphere
3 3 (33.33%) XenApp
3 3 (33.33%) XenDesktop
4 1 (11.11%) Hyper-V
Systems Management
1 3 (33.33%) NetBackup
2 2 (22.22%) vRealize
3 1 (11.11%) Microsoft Clustering
3 1 (11.11%) Norton AntiVirus
3 1 (11.11%) Systems Management Server (SMS)
Vendors
1 7 (77.78%) Citrix
1 7 (77.78%) VMware
2 6 (66.67%) Microsoft
3 3 (33.33%) HP
4 2 (22.22%) Cisco
4 2 (22.22%) IBM
5 1 (11.11%) Apple
5 1 (11.11%) Canon
5 1 (11.11%) Forcepoint
5 1 (11.11%) MobileIron
5 1 (11.11%) Polycom
5 1 (11.11%) Symantec