Period
to 20 February 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL V3 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL V3 over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Version 3
England > South East
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 206 155 191
Rank change year-on-year -51 +36 -19
Contract jobs citing ITIL V3 180 227 213
As % of all contract IT jobs advertised in the South East 1.07% 1.47% 1.17%
As % of the Processes & Methodologies category 1.29% 1.80% 1.44%
Number of daily rates quoted 125 126 107
South East median daily rate £400 £456 £390
Median daily rate % change year-on-year -12.33% +16.99% +11.43%
10th Percentile £128 £212 £258
90th Percentile £532 £731 £456
England median daily rate £410 £450 £400
% change year-on-year -8.89% +12.50% +6.67%
Number of hourly rates quoted 0 3 11
South East median hourly rate - £17.50 £37.09
Median hourly rate % change year-on-year - -52.82% +133.64%
England median hourly rate £14.00 £15.00 £23.00
% change year-on-year -6.67% -34.78% +42.08%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,987 12,610 14,820
As % of all contract IT jobs advertised in the South East 83.15% 81.93% 81.21%
Number of daily rates quoted 8,400 7,482 8,854
South East median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +6.67%
10th Percentile £275 £250 £255
90th Percentile £588 £574 £538
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.29%
Number of hourly rates quoted 428 512 614
South East median hourly rate £25.00 £25.00 £30.13
Median hourly rate % change year-on-year - -17.01% +50.63%
10th Percentile £11.25 £11.06 £11.68
90th Percentile £50.75 £50.00 £52.93
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +17.50%

ITIL V3
Job Vacancy Trend in the South East

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL V3 in the South East

ITIL V3
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL V3 in the South East.

Contractor daily rate trend for ITIL V3 in the South East

ITIL V3
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL V3 in the South East over the 6 months to 20 February 2018.

Contractor daily rate histogram for ITIL V3 in the South East

ITIL V3
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL V3 in the South East.

Contractor hourly rate trend for ITIL V3 in the South East

ITIL V3
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL V3 within the South East region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -9 114 £394 +21.23% 24
Buckinghamshire +19 66 £378 +14.39% 14
Berkshire -37 43 £425 +93.18% 6
Hampshire -54 29 £390 -17.89% 4
Surrey -25 24 £440 +25.71%
West Sussex -7 8 £375 -3.23% 3
Oxfordshire -11 5 £438 -5.41% 4
Kent - 3 £425 - 1
Middlesex -1 1 £235 -49.87%
East Sussex - 1 £425 -
ITIL V3
England

For the 6 months to 20 February 2018, IT contractor jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL V3.

1 180 (100.00%) ITIL
2 67 (37.22%) Windows
3 63 (35.00%) Service Management
4 58 (32.22%) Microsoft
4 58 (32.22%) Security Cleared
5 56 (31.11%) Change Management
6 54 (30.00%) Analytical Skills
7 49 (27.22%) SC Cleared
8 43 (23.89%) Active Directory
9 42 (23.33%) PRINCE2
10 40 (22.22%) ITSM
11 38 (21.11%) VMware
11 38 (21.11%) Microsoft Certification
12 36 (20.00%) Project Management
12 36 (20.00%) Telecoms
13 33 (18.33%) HP
14 31 (17.22%) Windows Server 2012
15 30 (16.67%) VMware Infrastructure
15 30 (16.67%) Linux
15 30 (16.67%) Microsoft Office
16 29 (16.11%) DV Cleared
17 28 (15.56%) Operational Acceptance Criteria
17 28 (15.56%) SLA
18 27 (15.00%) Service Delivery
19 26 (14.44%) Windows Server 2008
20 23 (12.78%) Management Information System
21 22 (12.22%) Agile Software Development
21 22 (12.22%) Virtual Environments
22 21 (11.67%) Office 365
22 21 (11.67%) Windows Server 2003

ITIL V3
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.00%) SharePoint
2 16 (8.89%) MS Exchange
3 12 (6.67%) Skype for Business
4 10 (5.56%) IIS
5 8 (4.44%) NetWeaver
6 7 (3.89%) Exchange Server 2010
7 6 (3.33%) Apache
8 3 (1.67%) Exchange Server 2013
9 2 (1.11%) Tomcat
10 1 (0.56%) GeoServer
10 1 (0.56%) WebLogic
Applications
1 30 (16.67%) Microsoft Office
2 9 (5.00%) Microsoft Project
3 8 (4.44%) MS Visio
4 5 (2.78%) Microsoft Excel
4 5 (2.78%) Microsoft PowerPoint
5 1 (0.56%) InfoPath
5 1 (0.56%) Spreadsheet
Business Applications
1 7 (3.89%) Dynamics GP
2 6 (3.33%) Dynamics CRM
2 6 (3.33%) Remedy ITSM
2 6 (3.33%) SAP Oil and Gas
3 2 (1.11%) Remedy AR System
4 1 (0.56%) Oracle 11i
4 1 (0.56%) Oracle EBS
Cloud Services
1 21 (11.67%) Office 365
2 18 (10.00%) Amazon AWS
3 15 (8.33%) Microsoft Azure
4 5 (2.78%) SaaS
5 4 (2.22%) Amazon CloudWatch
5 4 (2.22%) Amazon EC2
5 4 (2.22%) IaaS
5 4 (2.22%) Virtual Private Cloud
6 3 (1.67%) PaaS
7 2 (1.11%) Cloud Computing
8 1 (0.56%) Google Cloud Platform
8 1 (0.56%) Yammer
Communications & Networking
1 20 (11.11%) TCP/IP
2 14 (7.78%) Firewall
3 11 (6.11%) Wireless
4 10 (5.56%) BIG-IP
5 8 (4.44%) IPsec
6 7 (3.89%) BGP
6 7 (3.89%) Cisco ASA
6 7 (3.89%) ICMP
6 7 (3.89%) OSPF
6 7 (3.89%) Skype
7 6 (3.33%) Cisco ISE
7 6 (3.33%) F5 BIG-IP LTM
8 5 (2.78%) LAN
9 4 (2.22%) iSCSI
9 4 (2.22%) MVNO
9 4 (2.22%) Radio Access Network
9 4 (2.22%) SAN
9 4 (2.22%) VoIP
9 4 (2.22%) VPN
9 4 (2.22%) WAN
Database & Business Intelligence
1 14 (7.78%) SQL Server
2 9 (5.00%) Oracle Database
3 7 (3.89%) SQL Server 2008
4 5 (2.78%) Big Data
5 4 (2.22%) SQL Server 2005
5 4 (2.22%) SQL Server 2012
5 4 (2.22%) SQL Server 2016
6 3 (1.67%) BusinessObjects
6 3 (1.67%) Hadoop
7 2 (1.11%) MongoDB
7 2 (1.11%) MySQL
8 1 (0.56%) Data Warehouse
8 1 (0.56%) Oracle Database 10g
8 1 (0.56%) Oracle Database 11g
8 1 (0.56%) Oracle Discoverer
8 1 (0.56%) Oracle OWB
8 1 (0.56%) Oracle Reports
8 1 (0.56%) SAP HANA
Development Applications
1 2 (1.11%) GCC
2 1 (0.56%) JIRA
2 1 (0.56%) Oracle APEX
2 1 (0.56%) Oracle Forms
2 1 (0.56%) Team Foundation Server
2 1 (0.56%) Toad
2 1 (0.56%) Visual Studio
2 1 (0.56%) Visual Studio Team System
General
1 36 (20.00%) Telecoms
2 15 (8.33%) Finance
3 4 (2.22%) Marketing
4 3 (1.67%) Legal
4 3 (1.67%) Retail
5 2 (1.11%) Banking
5 2 (1.11%) Military
6 1 (0.56%) Advertising
6 1 (0.56%) Billing
6 1 (0.56%) Manufacturing
Job Titles
1 35 (19.44%) Analyst
2 26 (14.44%) Architect
3 17 (9.44%) Team Leader
4 15 (8.33%) Service Analyst
5 14 (7.78%) 3rd Line Support
6 12 (6.67%) Project Manager
6 12 (6.67%) Service Desk Analyst
7 11 (6.11%) Infrastructure Team Leader
8 9 (5.00%) Service Architect
9 8 (4.44%) Business Analyst
9 8 (4.44%) Support Engineer
10 7 (3.89%) 1st Line Service Desk Analyst
10 7 (3.89%) 1st Line Support
10 7 (3.89%) 2nd Line Support
10 7 (3.89%) Infrastructure Manager
11 6 (3.33%) 2nd Line Engineer
11 6 (3.33%) 2nd Line Support Engineer
11 6 (3.33%) 3rd Line Support Specialist
11 6 (3.33%) Network Team Leader
11 6 (3.33%) Support Specialist
Libraries, Frameworks & Software Standards
1 8 (4.44%) .NET
1 8 (4.44%) SAP Basis
2 2 (1.11%) LAMP
2 2 (1.11%) Web Services
3 1 (0.56%) CGI
3 1 (0.56%) Flash
3 1 (0.56%) LDAP
3 1 (0.56%) Middleware
3 1 (0.56%) OAuth2
3 1 (0.56%) Oracle Fusion
3 1 (0.56%) REST
3 1 (0.56%) RESTful
Miscellaneous
1 54 (30.00%) Analytical Skills
2 23 (12.78%) Management Information System
3 18 (10.00%) CMDB
4 11 (6.11%) Enterprise Cloud
5 6 (3.33%) Public Cloud
6 5 (2.78%) iPad
6 5 (2.78%) Virtual Team
7 4 (2.22%) Clustering
7 4 (2.22%) Computer Science
7 4 (2.22%) Data Centre
7 4 (2.22%) Frameworx
7 4 (2.22%) Greenfield Project
8 3 (1.67%) Mobile App
8 3 (1.67%) PMI
8 3 (1.67%) Video Conferencing
9 2 (1.11%) PKI
9 2 (1.11%) Smart Meter
10 1 (0.56%) IVR
10 1 (0.56%) Smartphone
10 1 (0.56%) Thin Client
Operating Systems
1 67 (37.22%) Windows
2 31 (17.22%) Windows Server 2012
3 30 (16.67%) Linux
4 26 (14.44%) Windows Server 2008
5 21 (11.67%) Windows Server 2003
6 18 (10.00%) Windows Server
7 16 (8.89%) Windows 7
8 11 (6.11%) Windows 10
9 10 (5.56%) Red Hat Enterprise Linux
10 6 (3.33%) Unix
11 5 (2.78%) Windows 8
11 5 (2.78%) Windows Vista
12 4 (2.22%) Android
12 4 (2.22%) Data ONTAP
12 4 (2.22%) Solaris
13 2 (1.11%) Apple iOS
13 2 (1.11%) CentOS
13 2 (1.11%) Mac OS
14 1 (0.56%) Oracle Linux
Processes & Methodologies
1 180 (100.00%) ITIL
2 63 (35.00%) Service Management
3 56 (31.11%) Change Management
4 42 (23.33%) PRINCE2
5 40 (22.22%) ITSM
6 36 (20.00%) Project Management
7 28 (15.56%) Operational Acceptance Criteria
8 27 (15.00%) Service Delivery
9 22 (12.22%) Agile Software Development
9 22 (12.22%) Virtual Environments
10 18 (10.00%) Network Virtualisation
11 17 (9.44%) Configuration Management
12 16 (8.89%) Stakeholder Management
13 10 (5.56%) Service Design
14 9 (5.00%) Capacity Management
14 9 (5.00%) DevOps
14 9 (5.00%) Incident Management
14 9 (5.00%) Problem Management
14 9 (5.00%) Ticket Management
15 7 (3.89%) eTOM
Programming Languages
1 19 (10.56%) SQL
2 5 (2.78%) PowerShell
3 2 (1.11%) C
3 2 (1.11%) C++
3 2 (1.11%) Java
3 2 (1.11%) JavaScript
3 2 (1.11%) Perl
3 2 (1.11%) Python
4 1 (0.56%) ABAP
4 1 (0.56%) C#
4 1 (0.56%) PL/SQL
4 1 (0.56%) Shell Script
Qualifications
1 58 (32.22%) Security Cleared
2 49 (27.22%) SC Cleared
3 38 (21.11%) Microsoft Certification
4 29 (16.11%) DV Cleared
5 21 (11.67%) MCSE
6 12 (6.67%) Cisco Certification
6 12 (6.67%) Degree
7 10 (5.56%) ITIL Foundation Certificate
8 8 (4.44%) VMware Certified Professional (VCP)
9 7 (3.89%) CCNP
9 7 (3.89%) MCP
10 5 (2.78%) CCNA
10 5 (2.78%) CCSP
10 5 (2.78%) Citrix Certification
10 5 (2.78%) MCITP
10 5 (2.78%) MCSA
11 4 (2.22%) CCA
11 4 (2.22%) ISEB
11 4 (2.22%) ITIL Certification
12 3 (1.67%) PMI Certification
Quality Assurance & Compliance
1 28 (15.56%) SLA
2 5 (2.78%) QA
3 4 (2.22%) ISO/IEC 20000
4 2 (1.11%) ISO/IEC 19770
4 2 (1.11%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (0.56%) Disclosure Scotland
5 1 (0.56%) GDPR
5 1 (0.56%) ISO 9001
5 1 (0.56%) ISO/IEC 27001
System Software
1 43 (23.89%) Active Directory
2 30 (16.67%) VMware Infrastructure
3 17 (9.44%) Hyper-V
4 10 (5.56%) VMware Workstation
5 6 (3.33%) BitLocker
5 6 (3.33%) XenApp
6 5 (2.78%) Docker
6 5 (2.78%) XenDesktop
7 4 (2.22%) NFS
7 4 (2.22%) Virtual Machines
8 2 (1.11%) vSphere
9 1 (0.56%) Oracle RAC
9 1 (0.56%) Veritas Cluster Server
Systems Management
1 19 (10.56%) OVSD
2 18 (10.00%) SCCM
3 10 (5.56%) SCOM
4 6 (3.33%) McAfee ePO
4 6 (3.33%) Netcool
5 5 (2.78%) NetBackup
6 4 (2.22%) Ansible
6 4 (2.22%) Backup Exec
6 4 (2.22%) Microsoft Clustering
6 4 (2.22%) SCSM
7 3 (1.67%) Nagios
7 3 (1.67%) Symantec Enterprise Vault
8 2 (1.11%) Cisco CUCM
8 2 (1.11%) HP Quality Center
8 2 (1.11%) Icinga
8 2 (1.11%) logstash
8 2 (1.11%) OpenView Configuration Management
8 2 (1.11%) Opscode Chef
8 2 (1.11%) Puppet
8 2 (1.11%) vRealize
Vendors
1 58 (32.22%) Microsoft
2 38 (21.11%) VMware
3 33 (18.33%) HP
4 20 (11.11%) Citrix
5 16 (8.89%) NetApp
5 16 (8.89%) ServiceNow
6 14 (7.78%) Cisco
7 13 (7.22%) SAP
8 12 (6.67%) F5
8 12 (6.67%) Oracle
8 12 (6.67%) Remedy
9 8 (4.44%) McAfee
10 7 (3.89%) Palo Alto
10 7 (3.89%) Symantec
11 6 (3.33%) BMC
11 6 (3.33%) Lumension
11 6 (3.33%) Red Hat
12 5 (2.78%) Apple
13 4 (2.22%) arcserve
13 4 (2.22%) Juniper