Period
to 24 May 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL V3 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL V3 over the 6 months to 24 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Version 3
England > South East
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 193 136 174
Rank change year-on-year -57 +38 -23
Contract jobs citing ITIL V3 201 258 240
As % of all contract IT jobs advertised in the South East 1.20% 1.69% 1.33%
As % of the Processes & Methodologies category 1.42% 2.03% 1.62%
Number of daily rates quoted 129 142 136
South East median daily rate £425 £475 £375
Median daily rate % change year-on-year -10.53% +26.67% +11.44%
10th Percentile £239 £225 £250
90th Percentile £492 £724 £481
England median daily rate £425 £450 £400
% change year-on-year -5.56% +12.50% +14.29%
Number of hourly rates quoted 1 8 4
South East median hourly rate £23.50 £24.88 £53.81
Median hourly rate % change year-on-year -5.53% -53.77% -
10th Percentile £23.25 £15.50 £26.24
90th Percentile £23.75 £32.45 £58.50
England median hourly rate £15.00 £17.00 £27.00
% change year-on-year -11.76% -37.04% +50.17%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,142 12,737 14,854
As % of all contract IT jobs advertised in the South East 84.57% 83.22% 82.49%
Number of daily rates quoted 8,343 7,399 9,177
South East median daily rate £438 £415 £400
Median daily rate % change year-on-year +5.42% +3.75% +6.67%
10th Percentile £281 £263 £250
90th Percentile £588 £575 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 463 499 558
South East median hourly rate £22.50 £21.00 £23.75
Median hourly rate % change year-on-year +7.14% -11.58% +5.56%
10th Percentile £10.64 £11.60 £11.62
90th Percentile £52.50 £50.75 £52.58
England median hourly rate £22.00 £25.06 £23.00
% change year-on-year -12.21% +8.96% +9.52%

ITIL V3
Job Vacancy Trend in the South East

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL V3 in the South East

ITIL V3
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL V3 in the South East.

Contractor daily rate trend for ITIL V3 in the South East

ITIL V3
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL V3 in the South East over the 6 months to 24 May 2018.

Contractor daily rate histogram for ITIL V3 in the South East

ITIL V3
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL V3 in the South East.

Contractor hourly rate trend for ITIL V3 in the South East

ITIL V3
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL V3 within the South East region over the 6 months to 24 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -9 120 £425 -15.00% 14
Buckinghamshire +28 75 £425 -16.67% 10
Surrey -23 42 £450 +1.12% 3
Berkshire -39 30 £360 -31.43% 4
Hampshire -74 23 £400 -18.37% 6
Oxfordshire +1 15 £468 +44.51%
West Sussex -10 10 £431 +11.29% 1
Middlesex -4 2 £356 -25.00%
Kent - 1 £413 -
East Sussex - 1 £425 -
ITIL V3
England

For the 6 months to 24 May 2018, IT contractor jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL V3.

1 201 (100.00%) ITIL
2 77 (38.31%) Service Management
3 66 (32.84%) Windows
4 64 (31.84%) Analytical Skills
5 62 (30.85%) Change Management
6 58 (28.86%) Microsoft
7 49 (24.38%) Security Cleared
8 47 (23.38%) Project Management
8 47 (23.38%) Problem-Solving
9 43 (21.39%) ITSM
10 41 (20.40%) PRINCE2
10 41 (20.40%) SC Cleared
11 40 (19.90%) Microsoft Certification
12 38 (18.91%) Service Delivery
13 36 (17.91%) VMware
14 32 (15.92%) Active Directory
15 31 (15.42%) Windows Server 2012
16 30 (14.93%) Firewall
17 29 (14.43%) Management Information System
18 28 (13.93%) Linux
18 28 (13.93%) VMware Infrastructure
18 28 (13.93%) Degree
19 27 (13.43%) Amazon AWS
19 27 (13.43%) Cisco
19 27 (13.43%) Agile Software Development
20 26 (12.94%) Telecoms
20 26 (12.94%) SAP
20 26 (12.94%) Operational Acceptance Criteria
21 24 (11.94%) Windows Server 2008
22 23 (11.44%) Microsoft Azure

ITIL V3
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.47%) MS Exchange
1 13 (6.47%) Skype for Business
2 8 (3.98%) SharePoint
3 7 (3.48%) IIS
3 7 (3.48%) NetWeaver
4 5 (2.49%) Exchange Server 2010
5 4 (1.99%) Exchange Server 2013
6 3 (1.49%) Apache
7 2 (1.00%) Confluence
8 1 (0.50%) SAP EP
Applications
1 20 (9.95%) Microsoft Office
2 7 (3.48%) MS Visio
3 1 (0.50%) InfoPath
3 1 (0.50%) Microsoft Excel
3 1 (0.50%) Microsoft PowerPoint
3 1 (0.50%) Microsoft Project
3 1 (0.50%) Spreadsheet
Business Applications
1 9 (4.48%) SAP Oil and Gas
2 6 (2.99%) Remedy ITSM
3 2 (1.00%) Remedy AR System
4 1 (0.50%) assyst
4 1 (0.50%) Dynamics CRM
4 1 (0.50%) Dynamics GP
4 1 (0.50%) SAP CO
4 1 (0.50%) SAP FI
4 1 (0.50%) SAP FI/CO
Cloud Services
1 27 (13.43%) Amazon AWS
2 23 (11.44%) Microsoft Azure
3 18 (8.96%) Office 365
4 5 (2.49%) iPaaS
5 2 (1.00%) G Suite
5 2 (1.00%) Google Cloud Platform
5 2 (1.00%) IaaS
5 2 (1.00%) SaaS
5 2 (1.00%) Yammer
6 1 (0.50%) Amazon CloudWatch
6 1 (0.50%) Amazon EC2
6 1 (0.50%) Cloud Computing
6 1 (0.50%) PaaS
6 1 (0.50%) Virtual Private Cloud
Communications & Networking
1 30 (14.93%) Firewall
2 23 (11.44%) TCP/IP
3 19 (9.45%) Wireless
4 14 (6.97%) IPsec
5 12 (5.97%) BGP
5 12 (5.97%) Cisco ASA
5 12 (5.97%) ICMP
5 12 (5.97%) OSPF
6 11 (5.47%) BIG-IP
7 10 (4.98%) Cisco ISE
7 10 (4.98%) F5 BIG-IP LTM
7 10 (4.98%) LAN
7 10 (4.98%) WAN
8 9 (4.48%) VPN
9 8 (3.98%) Skype
10 7 (3.48%) DNS
10 7 (3.48%) VoIP
11 6 (2.99%) iSCSI
12 5 (2.49%) MVNO
12 5 (2.49%) Unified Communications
Database & Business Intelligence
1 8 (3.98%) SQL Server
2 6 (2.99%) Oracle Database
3 4 (1.99%) SQL Server 2016
4 3 (1.49%) Big Data
4 3 (1.49%) BusinessObjects
4 3 (1.49%) Hadoop
4 3 (1.49%) SAP HANA
4 3 (1.49%) SQL Server 2005
4 3 (1.49%) SQL Server 2012
5 2 (1.00%) MySQL
5 2 (1.00%) SQL Server 2008
6 1 (0.50%) BusinessObjects Business Intelligence
6 1 (0.50%) BusinessObjects Web Intelligence
6 1 (0.50%) Crystal Reports
6 1 (0.50%) Data Warehouse
6 1 (0.50%) DTS
6 1 (0.50%) SAP BW
Development Applications
1 4 (1.99%) GCC
2 3 (1.49%) JIRA
3 2 (1.00%) SonarQube
4 1 (0.50%) Team Foundation Server
4 1 (0.50%) Visual Studio
4 1 (0.50%) Visual Studio Team System
General
1 26 (12.94%) Telecoms
2 18 (8.96%) Finance
3 11 (5.47%) Retail
4 4 (1.99%) Billing
4 4 (1.99%) Legal
4 4 (1.99%) Marketing
5 2 (1.00%) Banking
5 2 (1.00%) Spanish Language
6 1 (0.50%) Publishing
Job Titles
1 32 (15.92%) Analyst
2 29 (14.43%) Architect
3 19 (9.45%) Service Manager
4 18 (8.96%) Team Leader
5 13 (6.47%) Infrastructure Manager
6 12 (5.97%) Delivery Manager
6 12 (5.97%) Infrastructure Team Leader
7 11 (5.47%) Project Manager
8 9 (4.48%) IT Manager
8 9 (4.48%) Process Analyst
9 8 (3.98%) 3rd Line Support
9 8 (3.98%) Services Delivery Manager
10 7 (3.48%) Service Analyst
11 6 (2.99%) Administrator
11 6 (2.99%) Business Analyst
11 6 (2.99%) Network Team Leader
11 6 (2.99%) Storage Specialist
11 6 (2.99%) Technical Architect
11 6 (2.99%) Test Analyst
11 6 (2.99%) Transition Manager
Libraries, Frameworks & Software Standards
1 9 (4.48%) XML
2 7 (3.48%) HTML
2 7 (3.48%) SAP Basis
3 3 (1.49%) LDAP
3 3 (1.49%) Web Services
4 2 (1.00%) .NET
5 1 (0.50%) CGI
5 1 (0.50%) Flash
5 1 (0.50%) J2EE
Miscellaneous
1 64 (31.84%) Analytical Skills
2 29 (14.43%) Management Information System
3 20 (9.95%) CMDB
4 14 (6.97%) Data Centre
5 11 (5.47%) Enterprise Cloud
6 6 (2.99%) Enterprise Software
6 6 (2.99%) Virtual Team
7 5 (2.49%) Clustering
7 5 (2.49%) Computer Science
7 5 (2.49%) Frameworx
7 5 (2.49%) Mainframe
7 5 (2.49%) Video Conferencing
8 4 (1.99%) Client/Server
8 4 (1.99%) Greenfield Project
8 4 (1.99%) PKI
8 4 (1.99%) PMI
8 4 (1.99%) Self-Motivation
9 3 (1.49%) Driving Licence
9 3 (1.49%) Taxonomies
10 2 (1.00%) Mobile Payment
Operating Systems
1 66 (32.84%) Windows
2 31 (15.42%) Windows Server 2012
3 28 (13.93%) Linux
4 24 (11.94%) Windows Server 2008
5 18 (8.96%) Windows Server 2003
6 13 (6.47%) Windows 7
7 9 (4.48%) Unix
7 9 (4.48%) Windows Server
8 6 (2.99%) Data ONTAP
8 6 (2.99%) Windows 10
9 4 (1.99%) Red Hat Enterprise Linux
10 3 (1.49%) Windows Vista
11 2 (1.00%) Solaris
11 2 (1.00%) Windows 8
12 1 (0.50%) Android
12 1 (0.50%) Apple iOS
Processes & Methodologies
1 201 (100.00%) ITIL
2 77 (38.31%) Service Management
3 62 (30.85%) Change Management
4 47 (23.38%) Problem-Solving
4 47 (23.38%) Project Management
5 43 (21.39%) ITSM
6 41 (20.40%) PRINCE2
7 38 (18.91%) Service Delivery
8 27 (13.43%) Agile Software Development
9 26 (12.94%) Operational Acceptance Criteria
10 23 (11.44%) Network Virtualisation
10 23 (11.44%) Virtual Environments
11 19 (9.45%) Problem Management
12 18 (8.96%) Asset Management
12 18 (8.96%) Stakeholder Management
13 16 (7.96%) TOGAF
14 15 (7.46%) Incident Management
15 14 (6.97%) Configuration Management
15 14 (6.97%) Service Design
16 13 (6.47%) eTOM
Programming Languages
1 12 (5.97%) SQL
2 7 (3.48%) JavaScript
3 6 (2.99%) PowerShell
4 3 (1.49%) ABAP
4 3 (1.49%) C#
4 3 (1.49%) Java
5 2 (1.00%) Perl
Qualifications
1 49 (24.38%) Security Cleared
2 41 (20.40%) SC Cleared
3 40 (19.90%) Microsoft Certification
4 28 (13.93%) Degree
5 23 (11.44%) DV Cleared
5 23 (11.44%) MCSE
6 17 (8.46%) Cisco Certification
7 11 (5.47%) CCNP
7 11 (5.47%) MCSA
8 9 (4.48%) ITIL Certification
8 9 (4.48%) MCP
9 8 (3.98%) CISM
9 8 (3.98%) CISSP
9 8 (3.98%) PMI Certification
9 8 (3.98%) VMware Certified Professional (VCP)
10 6 (2.99%) CCNA
10 6 (2.99%) MCITP
11 5 (2.49%) CCSP
11 5 (2.49%) ISEB
11 5 (2.49%) Master's Degree
Quality Assurance & Compliance
1 23 (11.44%) SLA
2 10 (4.98%) Sarbanes-Oxley
3 8 (3.98%) GDPR
3 8 (3.98%) ISO/IEC 19770
4 4 (1.99%) ISO/IEC 27001
4 4 (1.99%) PMO
4 4 (1.99%) QA
5 2 (1.00%) ISAE 3402
5 2 (1.00%) ISO 22301
5 2 (1.00%) ISO 31000
5 2 (1.00%) ISO 9001
5 2 (1.00%) ISO/IEC 20000
5 2 (1.00%) ISO/IEC 27005
5 2 (1.00%) PCI DSS
System Software
1 32 (15.92%) Active Directory
2 28 (13.93%) VMware Infrastructure
3 15 (7.46%) Hyper-V
4 6 (2.99%) NFS
4 6 (2.99%) Virtual Machines
5 5 (2.49%) XenApp
6 4 (1.99%) VMware Workstation
7 3 (1.49%) vSphere
8 2 (1.00%) Docker
9 1 (0.50%) Veritas Cluster Server
9 1 (0.50%) Virtual Desktop
9 1 (0.50%) VMware ESXi
9 1 (0.50%) XenDesktop
Systems Management
1 14 (6.97%) OVSD
1 14 (6.97%) SCCM
2 9 (4.48%) SCOM
3 6 (2.99%) Backup Exec
3 6 (2.99%) SCSM
4 4 (1.99%) AirWatch
4 4 (1.99%) Cisco CUCM
4 4 (1.99%) Netcool
5 3 (1.49%) Cisco UCCE
5 3 (1.49%) Microsoft Clustering
5 3 (1.49%) Symantec Enterprise Vault
6 2 (1.00%) EMC NetWorker
6 2 (1.00%) Microsoft Intune
6 2 (1.00%) Nessus
6 2 (1.00%) Single Sign-On
6 2 (1.00%) Tivoli Storage Manager
6 2 (1.00%) Trend Micro Deep Security
6 2 (1.00%) vRealize
6 2 (1.00%) WSUS
7 1 (0.50%) NetBackup
Vendors
1 58 (28.86%) Microsoft
2 36 (17.91%) VMware
3 27 (13.43%) Cisco
4 26 (12.94%) SAP
5 22 (10.95%) HP
6 21 (10.45%) NetApp
7 19 (9.45%) Citrix
8 17 (8.46%) Oracle
9 15 (7.46%) ServiceNow
10 13 (6.47%) F5
11 11 (5.47%) Palo Alto
11 11 (5.47%) Remedy
12 9 (4.48%) McAfee
12 9 (4.48%) Symantec
13 7 (3.48%) Juniper
14 6 (2.99%) arcserve
14 6 (2.99%) BMC
14 6 (2.99%) Google
14 6 (2.99%) Veeam
15 4 (1.99%) Aruba