Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in Staines with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Surrey > Staines
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 18 30 21
Rank change year-on-year +12 -9 +15
Contract jobs citing Service Management 19 11 20
As % of all contract IT jobs advertised in Staines 7.14% 3.67% 7.14%
As % of the Processes & Methodologies category 7.92% 3.90% 8.06%
Number of daily rates quoted 9 4 3
Staines median daily rate £500 £400 £575
Median daily rate % change year-on-year +25.00% -30.43% -
Surrey median daily rate £450 £375 £418
% change year-on-year +20.00% -10.29% +19.09%
Number of hourly rates quoted 0 0 0
Staines median hourly rate - - -
Surrey median hourly rate £11.41 £11.50 £12.43
% change year-on-year -0.76% -7.48% -9.60%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Staines with a requirement for process or methodology skills.

All Process and Methodology Skills
Staines
Contract vacancies with a requirement for process or methodology skills 240 282 248
As % of all contract IT jobs advertised in Staines 90.23% 94.00% 88.57%
Number of daily rates quoted 124 102 51
Staines median daily rate £475 £444 £438
Median daily rate % change year-on-year +7.04% +1.43% +14.75%
10th Percentile £340 £263 £281
90th Percentile £571 £575 £563
Surrey median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +6.67%
Number of hourly rates quoted 13 3 6
Staines median hourly rate £45.00 £40.00 £42.50
Median hourly rate % change year-on-year +12.50% -5.88% -14.14%
10th Percentile £18.50 £35.50 £13.13
90th Percentile £47.50 £49.00 £48.13
Surrey median hourly rate £30.00 £27.50 £32.50
% change year-on-year +9.09% -15.38% +8.33%

Service Management
Job Vacancy Trend in Staines

Job postings citing Service Management as a percentage of all IT jobs advertised in Staines.

Job vacancy trend for Service Management in Staines

Service Management
Contractor Daily Rate Trend in Staines

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Staines.

Contractor daily rate trend for Service Management in Staines

Service Management
Contractor Daily Rate Histogram in Staines

The daily rate distribution of IT jobs citing Service Management in Staines over the 6 months to 21 November 2017.

Contractor daily rate histogram for Service Management in Staines

For the 6 months to 21 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staines region with a requirement for Service Management.

1 13 (68.42%) ITIL
2 8 (42.11%) Analytical Skills
3 7 (36.84%) Agile Software Development
3 7 (36.84%) Telecoms
3 7 (36.84%) SLA
4 6 (31.58%) CRM
4 6 (31.58%) Project Management
5 5 (26.32%) IVR
5 5 (26.32%) Microsoft Project
5 5 (26.32%) Web Services
5 5 (26.32%) Genesys
5 5 (26.32%) Microsoft Excel
5 5 (26.32%) DNA
5 5 (26.32%) MS Visio
5 5 (26.32%) Speech Recognition
5 5 (26.32%) WFM
5 5 (26.32%) Microsoft PowerPoint
5 5 (26.32%) RESTful
5 5 (26.32%) Planning and Forecasting
5 5 (26.32%) Business Transformation
6 4 (21.05%) BusinessObjects
6 4 (21.05%) SQL
6 4 (21.05%) Crystal Reports
6 4 (21.05%) Management Information System
7 3 (15.79%) Scorecard
7 3 (15.79%) Computer Science
8 2 (10.53%) Problem Management
8 2 (10.53%) Banking
8 2 (10.53%) Marketing
8 2 (10.53%) ISO/IEC 20000

Service Management
Co-occurring IT Skills in Staines by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) SharePoint
1 1 (5.26%) Skype for Business
Applications
1 5 (26.32%) Microsoft Excel
1 5 (26.32%) Microsoft PowerPoint
1 5 (26.32%) Microsoft Project
1 5 (26.32%) MS Visio
Cloud Services
1 1 (5.26%) Office 365
1 1 (5.26%) SaaS
Communications & Networking
1 1 (5.26%) Skype
Database & Business Intelligence
1 4 (21.05%) BusinessObjects
1 4 (21.05%) Crystal Reports
2 2 (10.53%) Big Data
2 2 (10.53%) Data Warehouse
General
1 7 (36.84%) Telecoms
2 2 (10.53%) Banking
2 2 (10.53%) Finance
2 2 (10.53%) Marketing
Job Titles
1 9 (47.37%) Analyst
2 5 (26.32%) Delivery Manager
2 5 (26.32%) Project Delivery Manager
3 3 (15.79%) Performance Analyst
4 2 (10.53%) Change Analyst
4 2 (10.53%) Data Manager
4 2 (10.53%) Head of Capacity Management
4 2 (10.53%) Head of Information
4 2 (10.53%) Head of Information Systems
4 2 (10.53%) Incident Analyst
4 2 (10.53%) Service Manager
5 1 (5.26%) Business Analyst
5 1 (5.26%) Desktop Engineer
5 1 (5.26%) Desktop Support
5 1 (5.26%) Desktop Support Engineer
5 1 (5.26%) Report Analyst
5 1 (5.26%) Service Analyst
5 1 (5.26%) Service Management Analyst
5 1 (5.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (26.32%) RESTful
1 5 (26.32%) Web Services
Miscellaneous
1 8 (42.11%) Analytical Skills
2 5 (26.32%) IVR
3 4 (21.05%) Management Information System
4 3 (15.79%) Computer Science
Operating Systems
1 1 (5.26%) Android
1 1 (5.26%) Apple iOS
1 1 (5.26%) Windows
1 1 (5.26%) Windows 10
Processes & Methodologies
1 13 (68.42%) ITIL
2 7 (36.84%) Agile Software Development
3 6 (31.58%) CRM
3 6 (31.58%) Project Management
4 5 (26.32%) Business Transformation
4 5 (26.32%) DNA
4 5 (26.32%) Planning and Forecasting
4 5 (26.32%) Speech Recognition
4 5 (26.32%) WFM
5 3 (15.79%) Scorecard
6 2 (10.53%) Analytics
6 2 (10.53%) Business Intelligence
6 2 (10.53%) Capacity Management
6 2 (10.53%) Change Management
6 2 (10.53%) Continuous Improvement
6 2 (10.53%) ITIL V3
6 2 (10.53%) ITSM
6 2 (10.53%) PRINCE2
6 2 (10.53%) Problem Management
6 2 (10.53%) Service Delivery
Programming Languages
1 4 (21.05%) SQL
Quality Assurance & Compliance
1 7 (36.84%) SLA
2 2 (10.53%) ISO/IEC 20000
System Software
1 1 (5.26%) Active Directory
Systems Management
1 1 (5.26%) SCCM
Vendors
1 5 (26.32%) Genesys
2 1 (5.26%) Microsoft