Customer Engagement Contract Job Trends in Surrey

Customer Engagement
South East > Surrey

The table below provides summary statistics and contractor rates for jobs advertised in Surrey requiring Customer Engagement skills. It covers contract job vacancies from the 6 months leading up to 29 November 2025, with comparisons to the same periods in the previous two years.

6 months to
29 Nov 2025
Same period 2024 Same period 2023
Rank 50 47 75
Rank change year-on-year -3 +28 -6
Contract jobs citing Customer Engagement 4 12 2
As % of all contract jobs in Surrey 1.01% 2.56% 0.28%
As % of the Processes & Methodologies category 1.10% 2.88% 0.31%
Number of daily rates quoted 2 12 2
10th Percentile - £322 -
25th Percentile - £363 £488
Median daily rate (50th Percentile) £300 £365 £525
Median % change year-on-year -17.81% -30.48% -12.50%
75th Percentile - £368 £563
90th Percentile - £431 -
South East median daily rate £525 £425 £570
% change year-on-year +23.53% -25.44% +3.64%

All Process and Methodology Skills
Surrey

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Surrey.

Contract vacancies with a requirement for process or methodology skills 362 416 640
As % of all contract IT jobs advertised in Surrey 91.65% 88.70% 89.26%
Number of daily rates quoted 234 289 506
10th Percentile £204 £203 £195
25th Percentile £250 £263 £355
Median daily rate (50th Percentile) £480 £450 £515
Median % change year-on-year +6.67% -12.62% -1.90%
75th Percentile £575 £550 £600
90th Percentile £678 £638 £676
South East median daily rate £500 £513 £523
% change year-on-year -2.44% -2.01% +2.05%
Number of hourly rates quoted 42 16 36
10th Percentile £25.15 £16.77 £19.87
25th Percentile £27.88 - £44.07
Median hourly rate £55.00 £24.18 £61.63
Median % change year-on-year +127.46% -60.77% +36.96%
75th Percentile £57.50 £57.72 £76.53
90th Percentile £75.00 £75.00 £77.93
South East median hourly rate £22.00 £54.36 £52.50
% change year-on-year -59.53% +3.54% +21.84%

Customer Engagement
Job Vacancy Trend in Surrey

Historical trend showing the proportion of contract IT job postings citing Customer Engagement relative to all contract IT jobs advertised in Surrey.

Customer Engagement job vacancy trend in Surrey

Customer Engagement
Daily Rate Trend in Surrey

Contractor daily rate distribution trend for jobs in Surrey citing Customer Engagement.

Contractor daily rate distribution trend for jobs in Surrey citing Customer Engagement

Customer Engagement
Hourly Rate Trend in Surrey

Contractor hourly rate distribution trend for jobs in Surrey citing Customer Engagement.

Contractor hourly rate distribution trend for jobs in Surrey citing Customer Engagement

Customer Engagement
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Surrey region over the 6 months to 29 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Chertsey +3 2 £300 -17.81%
Camberley - 2 - - 1
Customer Engagement
South East

Customer Engagement
Co-Occurring Skills & Capabilities in Surrey by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (50.00%) Microsoft Excel
Cloud Services
1 2 (50.00%) Adobe Analytics
1 2 (50.00%) Contentsquare
1 2 (50.00%) Power Platform
Database & Business Intelligence
1 2 (50.00%) Power BI
1 2 (50.00%) Tableau
General
1 2 (50.00%) Electronics
1 2 (50.00%) Finance
1 2 (50.00%) Manufacturing
1 2 (50.00%) Military
1 2 (50.00%) Retail
1 2 (50.00%) Social Skills
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) Business Intelligence Analyst
1 2 (50.00%) Delivery Manager
1 2 (50.00%) IT Manager
1 2 (50.00%) IT Services Delivery Manager
1 2 (50.00%) IT Services Manager
1 2 (50.00%) Service Delivery Manager
1 2 (50.00%) Service Manager
Miscellaneous
1 2 (50.00%) Virtual Team
Processes & Methodologies
1 2 (50.00%) Analytics
1 2 (50.00%) Business Intelligence
1 2 (50.00%) Change Advisory Board
1 2 (50.00%) Change Management
1 2 (50.00%) Computer Science
1 2 (50.00%) Continuous Improvement
1 2 (50.00%) Customer Experience
1 2 (50.00%) Data Engineering
1 2 (50.00%) Data Integration
1 2 (50.00%) ITIL
1 2 (50.00%) Logistics
1 2 (50.00%) Service Delivery
1 2 (50.00%) Service Management
1 2 (50.00%) User Experience
1 2 (50.00%) Web Analytics
Programming Languages
1 2 (50.00%) Python
1 2 (50.00%) SQL
Qualifications
1 2 (50.00%) Computer Science Degree
1 2 (50.00%) Degree
Quality Assurance & Compliance
1 2 (50.00%) GDPR
1 2 (50.00%) PMO
Vendors
1 2 (50.00%) Adobe