Period
to 20 October 2018

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 20 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
North East > Tyne and Wear
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 82 - 154
Rank change year-on-year - +154 -51
Contract jobs citing ISO/IEC 20000 3 0 3
As % of all contract IT jobs advertised in Tyne and Wear 0.34% - 0.12%
As % of the Quality Assurance & Compliance category 3.09% - 0.59%
Number of daily rates quoted 2 0 3
Tyne and Wear median daily rate £378 - £225
10th Percentile £244 - £221
90th Percentile £529 - £355
North East median daily rate £378 - £225
Number of hourly rates quoted 0 0 0
Tyne and Wear median hourly rate - - -
North East median hourly rate - - -

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Tyne and Wear
Contract vacancies with a requirement for quality assurance or compliance skills 97 150 508
As % of all contract IT jobs advertised in Tyne and Wear 11.06% 16.76% 19.86%
Number of daily rates quoted 63 106 374
Tyne and Wear median daily rate £450 £363 £310
Median daily rate % change year-on-year +24.14% +16.94% -22.98%
10th Percentile £225 £211 £205
90th Percentile £675 £550 £507
North East median daily rate £438 £363 £318
% change year-on-year +20.69% +14.17% -23.03%
Number of hourly rates quoted 1 3 24
Tyne and Wear median hourly rate £28.50 £17.50 £27.75
Median hourly rate % change year-on-year +62.86% -36.94% +85.00%
10th Percentile £26.75 £16.25 £10.10
90th Percentile £30.25 £27.75 £29.03
North East median hourly rate £20.00 £17.50 £27.75
% change year-on-year +14.29% -36.94% +85.00%

ISO/IEC 20000
Job Vacancy Trend in Tyne and Wear

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ISO/IEC 20000 in Tyne and Wear

ISO/IEC 20000
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000 in Tyne and Wear.

Contractor daily rate trend for ISO/IEC 20000 in Tyne and Wear

ISO/IEC 20000
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing ISO/IEC 20000 in Tyne and Wear over the 6 months to 20 October 2018.

Contractor daily rate histogram for ISO/IEC 20000 in Tyne and Wear

ISO/IEC 20000
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the Tyne and Wear region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne - 3 £378 -
ISO/IEC 20000
North East

For the 6 months to 20 October 2018, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region with a requirement for ISO/IEC 20000.

1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
1 3 (100.00%) Decision-Making
2 2 (66.67%) Problem-Solving
2 2 (66.67%) SQL
2 2 (66.67%) Web Services
2 2 (66.67%) ServiceNow
2 2 (66.67%) Mentoring
2 2 (66.67%) Coaching
2 2 (66.67%) Service Design
2 2 (66.67%) Firewall
2 2 (66.67%) ITSM
2 2 (66.67%) BT
2 2 (66.67%) Workflow
2 2 (66.67%) Degree
2 2 (66.67%) Security Cleared
2 2 (66.67%) LAN
2 2 (66.67%) WAN
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) Citrix
3 1 (33.33%) Project Management
3 1 (33.33%) Agile Project Management
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Programme Governance
3 1 (33.33%) PMO

ISO/IEC 20000
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (66.67%) Firewall
1 2 (66.67%) LAN
1 2 (66.67%) WAN
Job Titles
1 1 (33.33%) 3rd Line Engineer
1 1 (33.33%) 3rd Line Support
1 1 (33.33%) 3rd Line Technical Support
1 1 (33.33%) Project Manager
1 1 (33.33%) Service Management Manager
1 1 (33.33%) Service Management Project Manager
1 1 (33.33%) Service Manager
1 1 (33.33%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (66.67%) Web Services
Processes & Methodologies
1 3 (100.00%) Decision-Making
1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Coaching
2 2 (66.67%) ITSM
2 2 (66.67%) Mentoring
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Service Design
2 2 (66.67%) Workflow
3 1 (33.33%) Agile Project Management
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Programme Governance
3 1 (33.33%) Project Management
Programming Languages
1 2 (66.67%) SQL
Qualifications
1 2 (66.67%) Degree
1 2 (66.67%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) PMO
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) BT
1 2 (66.67%) Citrix
1 2 (66.67%) Microsoft
1 2 (66.67%) ServiceNow