2nd Line Engineer Contracts

Second Line Engineer
UK

The median Second Line Engineer daily rate in the UK is £200 according to job vacancies posted during the 6 months to 17 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
17 Apr 2024		 Same period 2023 Same period 2022
Rank 405 469 511
Rank change year-on-year +64 +42 +48
Contract jobs requiring a 2nd Line Engineer 187 256 381
As % of all contract jobs advertised in the UK 0.43% 0.42% 0.42%
As % of the Job Titles category 0.46% 0.44% 0.44%
Number of daily rates quoted 131 201 283
10th Percentile £140 £155 £128
25th Percentile £164 £171 £163
Median daily rate (50th Percentile) £200 £210 £200
Median % change year-on-year -4.76% +5.00% +14.29%
75th Percentile £244 £280 £250
90th Percentile £288 £350 £338
UK excluding London median daily rate £200 £205 £195
% change year-on-year -2.44% +5.13% +18.18%
Number of hourly rates quoted 15 8 40
10th Percentile £16.69 £18.73 £14.29
25th Percentile - £20.00 £15.94
Median hourly rate £17.72 £21.00 £17.57
Median % change year-on-year -15.62% +19.52% +9.81%
75th Percentile £21.25 £25.25 £22.31
90th Percentile £22.89 £27.50 £23.08
UK excluding London median hourly rate £17.72 £22.00 £17.50
% change year-on-year -19.45% +25.71% +12.00%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,563 57,633 85,848
% of contract IT jobs with a recognized job title 92.75% 94.56% 95.53%
Number of daily rates quoted 26,521 40,186 60,274
10th Percentile £275 £310 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £745 £750 £725
UK excluding London median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +11.76%
Number of hourly rates quoted 2,603 1,618 2,130
10th Percentile £12.86 £14.37 £12.50
25th Percentile £16.25 £19.25 £15.37
Median hourly rate £35.00 £44.06 £22.94
Median % change year-on-year -20.55% +92.04% -0.26%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.43 £75.50 £63.00
UK excluding London median hourly rate £35.65 £42.08 £19.50
% change year-on-year -15.28% +115.78% +2.63%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 2nd Line Engineer.

Daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 2nd Line Engineer over the 6 months to 17 April 2024.

Daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 2nd Line Engineer.

Hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 17 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +90 177 £200 -10.68% 136
UK excluding London +19 137 £200 -2.44% 126
London +95 48 £200 -15.34% 14
Midlands +33 39 £200 -23.08% 24
North of England +38 34 £195 +8.33% 28
South East -1 33 £200 -4.76% 36
West Midlands +44 29 £200 +15.94% 18
Work from Home +71 26 £253 +23.12% 34
North West +27 18 £200 +15.27% 20
South West +27 15 £190 -6.86% 20
Yorkshire +26 12 £198 +6.76% 7
East Midlands +2 10 £200 -38.46% 6
East of England +7 8 £200 +12.68% 14
Scotland +36 4 £200 -11.11% 6
North East +27 4 £185 - 1
Wales +14 2 £158 -1.56% 4
Northern Ireland - 2 £145 -

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 17 April 2024, 2nd Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 120 (64.17%) Windows
2 88 (47.06%) Microsoft 365
3 83 (44.39%) Active Directory
4 79 (42.25%) Microsoft
5 60 (32.09%) Social Skills
6 48 (25.67%) Windows 10
7 46 (24.60%) Security Cleared
8 43 (22.99%) Microsoft Office
9 40 (21.39%) Customer Service
10 36 (19.25%) Azure
11 32 (17.11%) SCCM
11 32 (17.11%) SC Cleared
12 31 (16.58%) WAN
13 29 (15.51%) VPN
14 28 (14.97%) Microsoft Intune
15 27 (14.44%) Problem-Solving
16 24 (12.83%) ITIL
17 23 (12.30%) Windows Server
17 23 (12.30%) Microsoft Exchange
18 21 (11.23%) DNS
19 20 (10.70%) Degree
20 19 (10.16%) VMware
20 19 (10.16%) Cisco
20 19 (10.16%) ServiceNow
20 19 (10.16%) Public Sector
21 18 (9.63%) Analytical Skills
21 18 (9.63%) SLA
22 16 (8.56%) Apple
22 16 (8.56%) Finance
23 15 (8.02%) Firewall

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (12.30%) Microsoft Exchange
2 12 (6.42%) SharePoint
3 2 (1.07%) Exchange Server 2007
3 2 (1.07%) Exchange Server 2013
3 2 (1.07%) OpenStack
4 1 (0.53%) Skype for Business
Applications
1 43 (22.99%) Microsoft Office
2 4 (2.14%) Microsoft Excel
3 2 (1.07%) AutoCAD
3 2 (1.07%) Microsoft PowerPoint
Cloud Services
1 88 (47.06%) Microsoft 365
2 36 (19.25%) Azure
3 13 (6.95%) OneDrive
4 10 (5.35%) Entra ID
5 6 (3.21%) WhatsApp
6 3 (1.60%) Asana
6 3 (1.60%) Dynamics 365
6 3 (1.60%) Power Platform
6 3 (1.60%) Slack
7 2 (1.07%) Google Workspace
8 1 (0.53%) PowerApps
Communications & Networking
1 31 (16.58%) WAN
2 29 (15.51%) VPN
3 21 (11.23%) DNS
4 15 (8.02%) Firewall
5 13 (6.95%) BGP
5 13 (6.95%) IPsec
5 13 (6.95%) MPLS
5 13 (6.95%) Wi-Fi
6 12 (6.42%) SD-WAN
6 12 (6.42%) TCP/IP
7 11 (5.88%) VoIP
8 10 (5.35%) LAN
9 9 (4.81%) VLAN
10 5 (2.67%) Internet
11 4 (2.14%) DHCP
11 4 (2.14%) Wireless
12 3 (1.60%) Ethernet
12 3 (1.60%) Junos
13 2 (1.07%) Cisco IOS
13 2 (1.07%) FTP
Database & Business Intelligence
1 2 (1.07%) Power BI
1 2 (1.07%) SQL Server
Development Applications
1 8 (4.28%) JIRA
2 3 (1.60%) Hudson
General
1 60 (32.09%) Social Skills
2 19 (10.16%) Public Sector
3 18 (9.63%) Analytical Skills
4 16 (8.56%) Finance
5 13 (6.95%) Manufacturing
6 11 (5.88%) Marketing
7 10 (5.35%) Telecoms
8 9 (4.81%) Documentation Skills
9 8 (4.28%) Legal
10 7 (3.74%) Electronics
11 6 (3.21%) Presentation Skills
12 5 (2.67%) Organisational Skills
12 5 (2.67%) Pharmaceutical
13 3 (1.60%) Banking
13 3 (1.60%) Law
14 2 (1.07%) Aerospace
14 2 (1.07%) Aviation
14 2 (1.07%) Multimedia
15 1 (0.53%) Automotive
15 1 (0.53%) Local Government
Libraries, Frameworks & Software Standards
1 2 (1.07%) Middleware
2 1 (0.53%) CSS
2 1 (0.53%) Rendezvous
2 1 (0.53%) TIBCO EMS
2 1 (0.53%) XML
Miscellaneous
1 13 (6.95%) PKI
2 12 (6.42%) Driving Licence
3 8 (4.28%) Clustering
3 8 (4.28%) iPad
3 8 (4.28%) Smartphone
4 6 (3.21%) Onboarding
5 5 (2.67%) Legacy Systems
5 5 (2.67%) Self-Motivation
5 5 (2.67%) Video Conferencing
6 4 (2.14%) Management Information System
7 3 (1.60%) Blackberry
7 3 (1.60%) NHS
8 2 (1.07%) CMDB
8 2 (1.07%) Foreign Exchange (FX)
9 1 (0.53%) BYOD
9 1 (0.53%) Data Protection Act
9 1 (0.53%) Enterprise Software
9 1 (0.53%) Public Cloud
9 1 (0.53%) Social Media
9 1 (0.53%) Virtual Team
Operating Systems
1 120 (64.17%) Windows
2 48 (25.67%) Windows 10
3 23 (12.30%) Windows Server
4 13 (6.95%) Mac OS
5 12 (6.42%) Linux
5 12 (6.42%) Windows 7
6 9 (4.81%) Windows Server 2012
6 9 (4.81%) Windows Server 2019
7 7 (3.74%) Android
8 6 (3.21%) Apple iOS
9 3 (1.60%) Mac OS X
9 3 (1.60%) Windows Server 2016
10 1 (0.53%) Unix
10 1 (0.53%) Windows Server 2008
Processes & Methodologies
1 40 (21.39%) Customer Service
2 27 (14.44%) Problem-Solving
3 24 (12.83%) ITIL
4 15 (8.02%) Customer Requirements
5 14 (7.49%) Asset Management
6 13 (6.95%) Mobile Device Management
6 13 (6.95%) Proactive Monitoring
7 11 (5.88%) Service Management
8 10 (5.35%) Cybersecurity
8 10 (5.35%) Network Monitoring
8 10 (5.35%) Security Monitoring
8 10 (5.35%) Service Delivery
9 9 (4.81%) Business Intelligence
10 8 (4.28%) Break/Fix
10 8 (4.28%) Decision-Making
11 7 (3.74%) Digital Marketing
11 7 (3.74%) Migration
11 7 (3.74%) Programme Management
12 6 (3.21%) Quality Management
12 6 (3.21%) Ticket Management
Programming Languages
1 11 (5.88%) PowerShell
2 4 (2.14%) JavaScript
3 3 (1.60%) Python
4 2 (1.07%) SQL
5 1 (0.53%) C#
Qualifications
1 46 (24.60%) Security Cleared
2 32 (17.11%) SC Cleared
3 20 (10.70%) Degree
4 10 (5.35%) Microsoft Certification
5 9 (4.81%) CCNA
5 9 (4.81%) Cisco Certification
6 5 (2.67%) ITIL Certification
6 5 (2.67%) MCSA
6 5 (2.67%) MCSE
7 4 (2.14%) CCNP
8 3 (1.60%) A+ Certification
8 3 (1.60%) DBS Check
8 3 (1.60%) MCP
9 2 (1.07%) JNCIA
10 1 (0.53%) Computer Science Degree
10 1 (0.53%) DV Cleared
Quality Assurance & Compliance
1 18 (9.63%) SLA
2 10 (5.35%) ISO 9000
3 1 (0.53%) Accessibility
System Software
1 83 (44.39%) Active Directory
2 12 (6.42%) VMware Infrastructure
3 11 (5.88%) Hyper-V
4 3 (1.60%) Virtual Machines
5 2 (1.07%) BitLocker
5 2 (1.07%) Firmware
5 2 (1.07%) VMware Workstation
6 1 (0.53%) Virtual Desktop
Systems Management
1 32 (17.11%) SCCM
2 28 (14.97%) Microsoft Intune
3 9 (4.81%) Autotask
3 9 (4.81%) Jamf Pro
4 8 (4.28%) Failover Clustering
5 4 (2.14%) Systems Management Server (SMS)
6 2 (1.07%) AirWatch
6 2 (1.07%) Single Sign-On
7 1 (0.53%) Active Directory Federation Services
7 1 (0.53%) FortiGate
7 1 (0.53%) PaperCut
7 1 (0.53%) WSUS
Vendors
1 79 (42.25%) Microsoft
2 19 (10.16%) Cisco
2 19 (10.16%) ServiceNow
2 19 (10.16%) VMware
3 16 (8.56%) Apple
4 13 (6.95%) Juniper
5 11 (5.88%) Remedy
6 9 (4.81%) Citrix
7 7 (3.74%) HP
7 7 (3.74%) SAP
8 6 (3.21%) Datto
9 4 (2.14%) Dell
9 4 (2.14%) Fujitsu
10 3 (1.60%) Google
10 3 (1.60%) Palo Alto
10 3 (1.60%) Zscaler
11 2 (1.07%) Computacenter
11 2 (1.07%) Meraki
11 2 (1.07%) Mitel
11 2 (1.07%) Veeam
148 2nd Line Engineer jobs Nationwide