Help Desk Support
UK
The median Help Desk Support daily rate in the UK is £145 according to job vacancies posted during the 6 months to 19 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 19 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 545 | 654 | 766 |
| Rank change year-on-year | +109 | +112 | -134 |
| Contract jobs requiring a Help Desk Support | 41 | 62 | 89 |
| As % of all contract jobs advertised in the UK | 0.094% | 0.10% | 0.099% |
| As % of the Job Titles category | 0.10% | 0.11% | 0.10% |
| Number of daily rates quoted | 18 | 47 | 46 |
| 10th Percentile | £81 | £120 | £103 |
| 25th Percentile | £101 | £157 | £118 |
| Median daily rate (50th Percentile) | £145 | £450 | £135 |
| Median % change year-on-year | -67.78% | +233.33% | +6.93% |
| 75th Percentile | £184 | £823 | £188 |
| 90th Percentile | £211 | - | £219 |
| UK excluding London median daily rate | £163 | £130 | £135 |
| % change year-on-year | +25.00% | -3.70% | +8.00% |
| Number of hourly rates quoted | 19 | 4 | 30 |
| 10th Percentile | £10.95 | £16.80 | £11.24 |
| 25th Percentile | £13.25 | £17.25 | £12.60 |
| Median hourly rate | £13.60 | £18.50 | £14.50 |
| Median % change year-on-year | -26.47% | +27.55% | +7.41% |
| 75th Percentile | £14.00 | £21.63 | £23.91 |
| 90th Percentile | £18.75 | £25.45 | - |
| UK excluding London median hourly rate | £13.60 | £19.00 | £13.50 |
| % change year-on-year | -28.42% | +40.74% | - |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,501 | 57,364 | 85,821 |
| % of contract IT jobs with a recognized job title | 92.76% | 94.55% | 95.51% |
| Number of daily rates quoted | 26,442 | 40,011 | 60,276 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £748 | £750 | £725 |
| UK excluding London median daily rate | £493 | £500 | £475 |
| % change year-on-year | -1.40% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,615 | 1,620 | 2,120 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.25 | £19.33 | £15.47 |
| Median hourly rate | £35.00 | £45.00 | £23.00 |
| Median % change year-on-year | -22.22% | +95.65% | - |
| 75th Percentile | £60.00 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £75.77 | £63.00 |
| UK excluding London median hourly rate | £36.50 | £42.50 | £19.50 |
| % change year-on-year | -14.12% | +117.95% | +2.63% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Support.
Help Desk Support
Daily Rate Histogram
Daily rate distribution for jobs citing Help Desk Support over the 6 months to 19 April 2024.
Help Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Support.
Help Desk Support
Top 13 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +96 | 37 | £145 | -78.52% | 21 |
| UK excluding London | +80 | 31 | £163 | +25.00% | 18 |
| South East | +23 | 14 | £165 | +46.67% | 6 |
| London | +80 | 9 | £109 | -85.75% | 3 |
| Work from Home | +102 | 7 | £150 | -80.39% | 3 |
| North of England | +36 | 6 | £183 | +1.39% | 5 |
| North West | +24 | 5 | £140 | -62.67% | 5 |
| Scotland | +39 | 3 | £163 | +47.73% | |
| South West | +26 | 3 | £150 | -14.29% | 3 |
| East of England | +18 | 3 | £140 | - | 1 |
| Midlands | +36 | 2 | - | - | 3 |
| West Midlands | +28 | 2 | - | - | 1 |
| Yorkshire | +18 | 1 | £225 | +44.00% |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 19 April 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: