Support Manager Contracts

Support Manager
UK

The median Support Manager daily rate in the UK is £425 according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 570 666 790
Rank change year-on-year +96 +124 -143
Contract jobs requiring a Support Manager 21 41 72
As % of all contract jobs advertised in the UK 0.048% 0.068% 0.081%
As % of the Job Titles category 0.052% 0.072% 0.084%
Number of daily rates quoted 12 27 53
10th Percentile £290 £220 £338
25th Percentile £383 £381 £450
Median daily rate (50th Percentile) £425 £500 £500
Median % change year-on-year -15.00% - +25.00%
75th Percentile £644 £566 £600
90th Percentile £696 £605 £678
UK excluding London median daily rate £350 £450 £400
% change year-on-year -22.22% +12.50% -1.84%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,491 57,026 85,241
% of contract IT jobs with a recognized job title 92.76% 94.56% 95.49%
Number of daily rates quoted 26,430 39,779 59,788
10th Percentile £275 £313 £313
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,635 1,621 2,118
10th Percentile £12.86 £14.36 £12.50
25th Percentile £16.30 £19.50 £15.50
Median hourly rate £35.50 £45.00 £23.00
Median % change year-on-year -21.11% +95.65% +0.94%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.99 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.63%

Support Manager
Job Vacancy Trend

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Manager in the UK

Support Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Manager.

Daily rate trend for Support Manager in the UK

Support Manager
Daily Rate Histogram

Daily rate distribution for jobs citing Support Manager over the 6 months to 23 April 2024.

Daily rate histogram for Support Manager in the UK

Support Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Manager.

Hourly rate trend for Support Manager in the UK

Support Manager
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +103 16 £425 -15.00% 20
England +98 16 £425 -10.53% 50
Work from Home +119 11 £625 +15.74% 22
UK excluding London +37 1 £350 -22.22% 33
Scotland +33 1 £350 - 1

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 23 April 2024, Support Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Manager in the job title.

1 9 (42.86%) Finance
2 6 (28.57%) Service Delivery
3 5 (23.81%) Oracle EBS
3 5 (23.81%) Project Management
3 5 (23.81%) Oracle
3 5 (23.81%) Oracle EBS R12
3 5 (23.81%) Customer Service
4 4 (19.05%) Analytics
4 4 (19.05%) Mobile App
4 4 (19.05%) SQL
4 4 (19.05%) Oracle 11i
4 4 (19.05%) Release Management
5 3 (14.29%) Banking
5 3 (14.29%) Back Office
5 3 (14.29%) ITIL
6 2 (9.52%) Windows
6 2 (9.52%) Python
6 2 (9.52%) C#
6 2 (9.52%) SLA
6 2 (9.52%) Service Management
6 2 (9.52%) Front Office
6 2 (9.52%) Stakeholder Management
6 2 (9.52%) Asset Management
6 2 (9.52%) Billing
6 2 (9.52%) Investment Management
6 2 (9.52%) Derivative
6 2 (9.52%) Azure
6 2 (9.52%) Roadmaps
6 2 (9.52%) Project Delivery
6 2 (9.52%) Strategic Thinking

Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.76%) Microsoft PowerPoint
Business Applications
1 5 (23.81%) Oracle EBS
1 5 (23.81%) Oracle EBS R12
2 4 (19.05%) Oracle 11i
3 1 (4.76%) Oracle Applications
3 1 (4.76%) Oracle Assets
3 1 (4.76%) Oracle E-Business Tax
3 1 (4.76%) Oracle General Ledger
3 1 (4.76%) Oracle Internet Expenses
3 1 (4.76%) Oracle iProcurement
3 1 (4.76%) Oracle Payables
3 1 (4.76%) Oracle Receivables
Cloud Services
1 2 (9.52%) Azure
2 1 (4.76%) AWS
2 1 (4.76%) Microsoft 365
2 1 (4.76%) OCI
2 1 (4.76%) Power Platform
2 1 (4.76%) SaaS
Communications & Networking
1 1 (4.76%) Internet
Database & Business Intelligence
1 1 (4.76%) Power BI
1 1 (4.76%) Tableau
Development Applications
1 1 (4.76%) Toad
General
1 9 (42.86%) Finance
2 3 (14.29%) Back Office
2 3 (14.29%) Banking
3 2 (9.52%) Billing
3 2 (9.52%) Front Office
3 2 (9.52%) Social Skills
4 1 (4.76%) Analytical Skills
4 1 (4.76%) Electronics
4 1 (4.76%) Investment Banking
4 1 (4.76%) Manufacturing
4 1 (4.76%) Marketing
4 1 (4.76%) Organisational Skills
4 1 (4.76%) Presentation Skills
4 1 (4.76%) Public Sector
4 1 (4.76%) Telecoms
Miscellaneous
1 4 (19.05%) Mobile App
2 2 (9.52%) Derivative
2 2 (9.52%) Hedge funds
3 1 (4.76%) Enterprise Cloud
3 1 (4.76%) Enterprise Software
3 1 (4.76%) Management Information System
3 1 (4.76%) NHS
3 1 (4.76%) Self-Motivation
Operating Systems
1 2 (9.52%) Windows
Processes & Methodologies
1 6 (28.57%) Service Delivery
2 5 (23.81%) Customer Service
2 5 (23.81%) Project Management
3 4 (19.05%) Analytics
3 4 (19.05%) Release Management
4 3 (14.29%) ITIL
5 2 (9.52%) Asset Management
5 2 (9.52%) Investment Management
5 2 (9.52%) Project Delivery
5 2 (9.52%) Roadmaps
5 2 (9.52%) Service Management
5 2 (9.52%) Stakeholder Management
5 2 (9.52%) Strategic Thinking
6 1 (4.76%) Active Listening
6 1 (4.76%) Critical Success Factor
6 1 (4.76%) Decision-Making
6 1 (4.76%) Escalation Management
6 1 (4.76%) IT Audit
6 1 (4.76%) People Management
6 1 (4.76%) Programme Governance
Programming Languages
1 4 (19.05%) SQL
2 2 (9.52%) C#
2 2 (9.52%) Python
Qualifications
1 1 (4.76%) Degree
1 1 (4.76%) ITIL Certification
1 1 (4.76%) ITIL Foundation Certificate
1 1 (4.76%) PMI Certification
1 1 (4.76%) PMP
Quality Assurance & Compliance
1 2 (9.52%) SLA
2 1 (4.76%) PMO
System Software
1 1 (4.76%) Active Directory
Systems Management
1 1 (4.76%) Single Sign-On
Vendors
1 5 (23.81%) Oracle
2 1 (4.76%) Civica
2 1 (4.76%) Cognizant
2 1 (4.76%) Salesforce
2 1 (4.76%) SAP