Systems Support Contracts

Systems Support
UK

The median Systems Support daily rate in the UK is £425 according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 548 670 794
Rank change year-on-year +122 +124 -149
Contract jobs requiring a Systems Support 34 42 61
As % of all contract jobs advertised in the UK 0.078% 0.070% 0.068%
As % of the Job Titles category 0.084% 0.074% 0.072%
Number of daily rates quoted 12 26 37
10th Percentile £260 £240 £235
25th Percentile £348 £249 £342
Median daily rate (50th Percentile) £425 £425 £350
Median % change year-on-year - +21.43% +7.28%
75th Percentile £478 £502 £456
90th Percentile £521 £638 £557
UK excluding London median daily rate £355 £425 £378
% change year-on-year -16.47% +12.58% +23.77%
Number of hourly rates quoted 6 4 9
10th Percentile £14.88 £17.88 £15.59
25th Percentile - £20.32 £15.63
Median hourly rate £15.85 £21.67 £16.82
Median % change year-on-year -26.86% +28.83% -15.90%
75th Percentile £16.71 - £18.75
90th Percentile £31.70 - £29.00
UK excluding London median hourly rate £15.85 £21.67 £16.82
% change year-on-year -26.86% +28.83% -20.85%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,476 56,906 85,219
% of contract IT jobs with a recognized job title 92.76% 94.58% 95.49%
Number of daily rates quoted 26,420 39,710 59,771
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK excluding London median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +11.76%
Number of hourly rates quoted 2,641 1,614 2,118
10th Percentile £12.86 £14.36 £12.50
25th Percentile £16.30 £19.50 £15.50
Median hourly rate £35.50 £45.00 £23.00
Median % change year-on-year -21.11% +95.65% +1.41%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.92 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.63%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Systems Support.

Daily rate trend for Systems Support in the UK

Systems Support
Daily Rate Histogram

Daily rate distribution for jobs citing Systems Support over the 6 months to 24 April 2024.

Daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Systems Support.

Hourly rate trend for Systems Support in the UK

Systems Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing Systems Support over the 6 months to 24 April 2024.

Hourly rate histogram for Systems Support in the UK

Systems Support
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +115 31 £425 - 34
UK excluding London +53 18 £355 -16.47% 24
London +96 13 £425 -2.86% 10
Work from Home +124 12 £401 -9.63% 12
South East +13 8 £183 -35.96% 5
Midlands +40 6 £355 +18.33% 9
West Midlands +37 6 £355 - 4
East of England - 2 - - 2
North of England +36 1 £450 +12.50% 7
North West +18 1 £450 - 6
South West +15 1 - - 1

Systems Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 24 April 2024, Systems Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Systems Support in the job title.

1 10 (29.41%) Social Skills
2 9 (26.47%) Finance
3 8 (23.53%) Windows
4 6 (17.65%) Microsoft Office
4 6 (17.65%) Problem-Solving
5 5 (14.71%) Analytical Skills
5 5 (14.71%) Project Management
5 5 (14.71%) Oracle
6 4 (11.76%) SAP
6 4 (11.76%) LAN
6 4 (11.76%) WAN
6 4 (11.76%) Active Directory
6 4 (11.76%) Automotive
6 4 (11.76%) Degree
6 4 (11.76%) Process Improvement
6 4 (11.76%) Customer Service
7 3 (8.82%) Public Sector
7 3 (8.82%) Root Cause Analysis
7 3 (8.82%) Microsoft 365
7 3 (8.82%) SuccessFactors
7 3 (8.82%) Incident Management
7 3 (8.82%) Supplier Management
7 3 (8.82%) Workflow
7 3 (8.82%) Manufacturing
7 3 (8.82%) Service Delivery
7 3 (8.82%) Firewall
7 3 (8.82%) Internet
7 3 (8.82%) Microsoft
7 3 (8.82%) SQL
7 3 (8.82%) Linux

Systems Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.82%) SharePoint
2 2 (5.88%) IBM Domino
Applications
1 6 (17.65%) Microsoft Office
2 1 (2.94%) Microsoft Excel
Business Applications
1 2 (5.88%) Oracle EBS
1 2 (5.88%) SAP S/4HANA
2 1 (2.94%) Academy Housing
2 1 (2.94%) Academy Revenues and Benefits
2 1 (2.94%) JDE EnterpriseOne
2 1 (2.94%) Oracle Applications
2 1 (2.94%) Oracle Assets
2 1 (2.94%) Oracle EBS R12
2 1 (2.94%) Oracle E-Business Tax
2 1 (2.94%) Oracle General Ledger
2 1 (2.94%) Oracle Internet Expenses
2 1 (2.94%) Oracle iProcurement
2 1 (2.94%) Oracle Payables
2 1 (2.94%) Oracle Receivables
Cloud Services
1 3 (8.82%) Microsoft 365
1 3 (8.82%) SuccessFactors
2 2 (5.88%) GitHub
3 1 (2.94%) Azure
3 1 (2.94%) Azure DevOps
3 1 (2.94%) OCI
Communications & Networking
1 4 (11.76%) LAN
1 4 (11.76%) WAN
2 3 (8.82%) Firewall
2 3 (8.82%) Internet
3 2 (5.88%) BGP
3 2 (5.88%) Cisco ASA
3 2 (5.88%) DHCP
3 2 (5.88%) DNS
3 2 (5.88%) EIGRP
3 2 (5.88%) MPLS
3 2 (5.88%) Multicast
3 2 (5.88%) Network Security
3 2 (5.88%) OSPF
3 2 (5.88%) VLAN
3 2 (5.88%) Wi-Fi
4 1 (2.94%) Intranet
4 1 (2.94%) TCP/IP
Database & Business Intelligence
1 3 (8.82%) Oracle Reports
2 1 (2.94%) MySQL
2 1 (2.94%) RDBMS
2 1 (2.94%) Relational Database
2 1 (2.94%) SQL Server
2 1 (2.94%) Tableau
Development Applications
1 2 (5.88%) JIRA
2 1 (2.94%) Jenkins
2 1 (2.94%) Toad
General
1 10 (29.41%) Social Skills
2 9 (26.47%) Finance
3 5 (14.71%) Analytical Skills
4 4 (11.76%) Automotive
5 3 (8.82%) Manufacturing
5 3 (8.82%) Public Sector
6 2 (5.88%) Billing
6 2 (5.88%) Financial Institution
6 2 (5.88%) French Language
6 2 (5.88%) Inclusion and Diversity
6 2 (5.88%) Law
6 2 (5.88%) Legal
6 2 (5.88%) Organisational Skills
6 2 (5.88%) Portuguese Language
6 2 (5.88%) Spanish Language
7 1 (2.94%) Back Office
7 1 (2.94%) Electronics
7 1 (2.94%) Local Government
7 1 (2.94%) Marketing
7 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.94%) CSS
1 1 (2.94%) JSON
1 1 (2.94%) Oracle Fusion
1 1 (2.94%) XML
Miscellaneous
1 2 (5.88%) Analytical Mindset
1 2 (5.88%) Management Information System
2 1 (2.94%) Fat Client
2 1 (2.94%) SWIFT Messaging Network
2 1 (2.94%) Thin Client
Operating Systems
1 8 (23.53%) Windows
2 3 (8.82%) Linux
3 2 (5.88%) Android
3 2 (5.88%) Apple iOS
4 1 (2.94%) Unix
Processes & Methodologies
1 6 (17.65%) Problem-Solving
2 5 (14.71%) Project Management
3 4 (11.76%) Customer Service
3 4 (11.76%) Process Improvement
4 3 (8.82%) Incident Management
4 3 (8.82%) ITIL
4 3 (8.82%) Root Cause Analysis
4 3 (8.82%) Service Delivery
4 3 (8.82%) Supplier Management
4 3 (8.82%) Workflow
5 2 (5.88%) Agile
5 2 (5.88%) Business Intelligence
5 2 (5.88%) Data Analysis
5 2 (5.88%) Data Management
5 2 (5.88%) Disaster Recovery
5 2 (5.88%) Logistics
5 2 (5.88%) PRINCE2
5 2 (5.88%) Service Management
5 2 (5.88%) Software Engineering
5 2 (5.88%) Stakeholder Management
Programming Languages
1 3 (8.82%) SQL
2 1 (2.94%) Bash
2 1 (2.94%) Korn
2 1 (2.94%) PowerShell
2 1 (2.94%) Python
2 1 (2.94%) tcsh
2 1 (2.94%) T-SQL
Qualifications
1 4 (11.76%) Degree
2 1 (2.94%) DV Cleared
2 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 1 (2.94%) GDPR
1 1 (2.94%) ISO 15022
System Software
1 4 (11.76%) Active Directory
2 1 (2.94%) Citrix Hypervisor
2 1 (2.94%) NFS
2 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) Ansible
1 1 (2.94%) Jamf Pro
1 1 (2.94%) systemd
Vendors
1 5 (14.71%) Oracle
2 4 (11.76%) SAP
3 3 (8.82%) Microsoft
4 2 (5.88%) Apple
4 2 (5.88%) CheckPoint
4 2 (5.88%) Cisco
4 2 (5.88%) Citrix
4 2 (5.88%) Dell
4 2 (5.88%) F5
4 2 (5.88%) Lotus
4 2 (5.88%) Palo Alto
5 1 (2.94%) Capita
5 1 (2.94%) Civica
5 1 (2.94%) Concur
5 1 (2.94%) JD Edwards
5 1 (2.94%) ServiceNow
5 1 (2.94%) VMware