Technical Support Engineer Contracts

Technical Support Engineer
UK

The median Technical Support Engineer daily rate in the UK is £175 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 553 679 769
Rank change year-on-year +126 +90 -117
Contract jobs requiring a Technical Support Engineer 33 37 86
As % of all contract jobs advertised in the UK 0.076% 0.061% 0.096%
As % of the Job Titles category 0.081% 0.065% 0.10%
Number of daily rates quoted 24 27 45
10th Percentile £150 £173 £155
25th Percentile £158 £179 £193
Median daily rate (50th Percentile) £175 £210 £235
Median % change year-on-year -16.67% -10.64% -6.00%
75th Percentile £238 £320 £269
90th Percentile £266 £375 £333
UK excluding London median daily rate £165 £205 £218
% change year-on-year -19.51% -5.75% -19.44%
Number of hourly rates quoted 1 1 5
10th Percentile - - £21.84
25th Percentile £52.50 £23.25 £22.50
Median hourly rate £55.00 £24.50 £23.00
Median % change year-on-year +124.49% +6.52% +67.27%
75th Percentile £57.50 £25.75 £50.00
90th Percentile - - -
UK excluding London median hourly rate - - £23.00
% change year-on-year - - +84.00%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,501 57,364 85,821
% of contract IT jobs with a recognized job title 92.76% 94.55% 95.51%
Number of daily rates quoted 26,442 40,011 60,276
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £748 £750 £725
UK excluding London median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +11.76%
Number of hourly rates quoted 2,615 1,620 2,120
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.25 £19.33 £15.47
Median hourly rate £35.00 £45.00 £23.00
Median % change year-on-year -22.22% +95.65% -
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.77 £63.00
UK excluding London median hourly rate £36.50 £42.50 £19.50
% change year-on-year -14.12% +117.95% +2.63%

Technical Support Engineer
Job Vacancy Trend

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Technical Support Engineer.

Daily rate trend for Technical Support Engineer in the UK

Technical Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Technical Support Engineer over the 6 months to 19 April 2024.

Daily rate histogram for Technical Support Engineer in the UK

Technical Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Technical Support Engineer.

Hourly rate trend for Technical Support Engineer in the UK

Technical Support Engineer
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +109 30 £175 -16.67% 67
UK excluding London +71 20 £165 -19.51% 61
Work from Home +134 17 £165 -21.43% 21
South West +37 13 £165 -21.43% 5
London +100 7 £225 -18.18% 9
Midlands +37 3 £225 - 17
West Midlands +29 3 £225 - 7
South East +14 2 £190 -47.59% 15
North of England +26 1 £265 +51.43% 14
Yorkshire +20 1 £265 +32.50% 6
Scotland - 1 - - 1

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 April 2024, Technical Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support Engineer in the job title.

1 16 (48.48%) Problem-Solving
1 16 (48.48%) Social Skills
2 14 (42.42%) Windows
3 13 (39.39%) Active Directory
3 13 (39.39%) Telecoms
3 13 (39.39%) Microsoft 365
4 12 (36.36%) SCCM
5 10 (30.30%) SLA
5 10 (30.30%) BPSS Clearance
6 9 (27.27%) Public Sector
6 9 (27.27%) Analytical Skills
6 9 (27.27%) Continuous Improvement
6 9 (27.27%) ITIL
6 9 (27.27%) Degree
7 8 (24.24%) Finance
7 8 (24.24%) Business Intelligence
7 8 (24.24%) Python
7 8 (24.24%) SQL
7 8 (24.24%) PowerShell
7 8 (24.24%) SC Cleared
7 8 (24.24%) Security Cleared
7 8 (24.24%) Windows Server
7 8 (24.24%) Windows 10
8 7 (21.21%) Digital Marketing
8 7 (21.21%) Azure
8 7 (21.21%) SAP
8 7 (21.21%) Electronics
8 7 (21.21%) Manufacturing
8 7 (21.21%) Programme Management
8 7 (21.21%) Marketing

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Microsoft Exchange
1 2 (6.06%) SAS
2 1 (3.03%) Blackberry Enterprise Server
2 1 (3.03%) SharePoint
Applications
1 2 (6.06%) Microsoft Excel
1 2 (6.06%) Microsoft Office
1 2 (6.06%) Microsoft PowerPoint
Business Applications
1 1 (3.03%) Unit4 Business World
Cloud Services
1 13 (39.39%) Microsoft 365
2 7 (21.21%) Azure
3 5 (15.15%) Cloud Computing
4 4 (12.12%) Azure DevOps
5 2 (6.06%) Azure Cognitive Services
5 2 (6.06%) ChatGPT
5 2 (6.06%) Power Platform
Communications & Networking
1 4 (12.12%) DNS
2 3 (9.09%) DHCP
3 2 (6.06%) FTP
3 2 (6.06%) Internet
4 1 (3.03%) SAN
4 1 (3.03%) VoIP
4 1 (3.03%) VPN
Database & Business Intelligence
1 2 (6.06%) Power BI
1 2 (6.06%) Tableau
2 1 (3.03%) Power Query
2 1 (3.03%) Qlik Sense
2 1 (3.03%) Sisense
2 1 (3.03%) SQL Server
General
1 16 (48.48%) Social Skills
2 13 (39.39%) Telecoms
3 9 (27.27%) Analytical Skills
3 9 (27.27%) Public Sector
4 8 (24.24%) Finance
5 7 (21.21%) Electronics
5 7 (21.21%) Manufacturing
5 7 (21.21%) Marketing
6 6 (18.18%) Police
7 4 (12.12%) Legal
8 3 (9.09%) Organisational Skills
9 2 (6.06%) Multimedia
10 1 (3.03%) Automotive
Libraries, Frameworks & Software Standards
1 4 (12.12%) RESTful
2 2 (6.06%) Hugging Face
2 2 (6.06%) LangChain
2 2 (6.06%) PyTorch
3 1 (3.03%) MDX
Miscellaneous
1 5 (15.15%) Self-Motivation
2 2 (6.06%) Smartphone
2 2 (6.06%) Team-Oriented Environment
3 1 (3.03%) Data Protection Act
3 1 (3.03%) FMCG
Operating Systems
1 14 (42.42%) Windows
2 8 (24.24%) Windows 10
2 8 (24.24%) Windows Server
3 3 (9.09%) Windows 7
3 3 (9.09%) Windows Server 2012
Processes & Methodologies
1 16 (48.48%) Problem-Solving
2 9 (27.27%) Continuous Improvement
2 9 (27.27%) ITIL
3 8 (24.24%) Business Intelligence
4 7 (21.21%) Digital Marketing
4 7 (21.21%) Programme Management
5 6 (18.18%) Coaching
5 6 (18.18%) Customer Service
5 6 (18.18%) Line Management
6 5 (15.15%) Artificial Intelligence
7 4 (12.12%) API Development
7 4 (12.12%) API Integration
7 4 (12.12%) DevOps
7 4 (12.12%) Machine Learning
7 4 (12.12%) Mobile Device Management
8 3 (9.09%) Antivirus Management
8 3 (9.09%) Case Management
8 3 (9.09%) Project Management
9 2 (6.06%) Data Management
9 2 (6.06%) Statistical Analysis
Programming Languages
1 8 (24.24%) PowerShell
1 8 (24.24%) Python
1 8 (24.24%) SQL
2 5 (15.15%) Kusto Query Language
3 3 (9.09%) JavaScript
4 1 (3.03%) Data Analysis Expressions
4 1 (3.03%) Java
Qualifications
1 10 (30.30%) BPSS Clearance
2 9 (27.27%) Degree
3 8 (24.24%) SC Cleared
3 8 (24.24%) Security Cleared
4 3 (9.09%) Azure Certification
5 2 (6.06%) ITIL Certification
6 1 (3.03%) DBS Check
Quality Assurance & Compliance
1 10 (30.30%) SLA
System Software
1 13 (39.39%) Active Directory
2 3 (9.09%) BitLocker
3 1 (3.03%) Docker
3 1 (3.03%) Hyper-V
Systems Management
1 12 (36.36%) SCCM
2 1 (3.03%) SmoothWall
Vendors
1 7 (21.21%) SAP
2 6 (18.18%) BT
3 5 (15.15%) Microsoft
4 2 (6.06%) Oracle
4 2 (6.06%) Snow
5 1 (3.03%) Bomgar
5 1 (3.03%) Cisco
5 1 (3.03%) MicroStrategy
5 1 (3.03%) ServiceNow