2nd Line Support Contracts in Wales

Second Line Support
UK > Wales

The median Second Line Support daily rate in Wales is £135 according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 47 54 64
Rank change year-on-year +7 +10 -6
Contract jobs requiring a 2nd Line Support 1 8 15
As % of all contract jobs advertised in Wales 0.25% 1.25% 1.49%
As % of the Job Titles category 0.27% 1.31% 1.54%
Number of daily rates quoted 1 7 8
10th Percentile - £178 £125
25th Percentile £133 £190 £144
Median daily rate (50th Percentile) £135 £200 £180
Median % change year-on-year -32.50% +10.96% +3.00%
75th Percentile £138 £210 £209
90th Percentile - - £249
UK median daily rate £200 £210 £190
% change year-on-year -4.76% +10.53% +10.14%
Number of hourly rates quoted 0 0 5
10th Percentile - - -
25th Percentile - - £14.31
Median hourly rate - - £15.50
75th Percentile - - £19.38
90th Percentile - - £22.00
UK median hourly rate £17.72 £20.00 £18.75
% change year-on-year -11.40% +6.67% +7.14%

All Contract IT Job Vacancies
Wales

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Wales with a recognized job title 364 610 976
% of contract IT jobs with a recognized job title 89.22% 95.16% 96.73%
Number of daily rates quoted 263 472 716
10th Percentile £182 £165 £175
25th Percentile £319 £313 £355
Median daily rate (50th Percentile) £450 £450 £475
Median % change year-on-year - -5.26% +11.76%
75th Percentile £550 £550 £575
90th Percentile £638 £650 £638
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 28 34 39
10th Percentile £11.75 £13.00 £11.15
25th Percentile £13.06 £15.25 £13.12
Median hourly rate £19.09 £18.14 £19.91
Median % change year-on-year +5.21% -8.89% +20.67%
75th Percentile £31.02 £19.98 £27.00
90th Percentile £86.54 £44.25 £46.98
UK median hourly rate £35.50 £45.00 £23.00
% change year-on-year -21.11% +95.65% +0.94%

2nd Line Support
Job Vacancy Trend in Wales

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for 2nd Line Support in Wales

2nd Line Support
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Wales.

Daily rate trend for 2nd Line Support in Wales

2nd Line Support
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Wales.

Hourly rate trend for 2nd Line Support in Wales

2nd Line Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Wales region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales +9 1 £135 -32.50% 2
2nd Line Support
UK

2nd Line Support Skill Set
Top 7 Co-occurring Skills and Capabilities in Wales

For the 6 months to 23 April 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring 2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Active Directory
1 1 (100.00%) Firewall
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Mentoring
1 1 (100.00%) Windows Server
1 1 (100.00%) Social Skills

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Firewall
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Mentoring
System Software
1 1 (100.00%) Active Directory