1 of 1 1st/2nd Line Support Engineer Jobs in Berkshire

1st / 2nd Line IT Support Engineer - Wokingham (RG2 area) A strong 1st / 2nd Line IT Support Engineer with good working knowledge of Windows Server, Office 365, and good network troubleshooting is required to join a well … support their customers across Berkshire. This is an office-based role, with occasional customer visits when required. Key Skills Required: Previous 1st line / escalation support Windows Server administration & troubleshooting Office 365 Admin (i.e Teams, SharePoint, OneDrive, Exchange Online) Azure Virtual Desktop General networking troubleshooting - TCP / IP, DNS, DHCP … practices for both clients and internal teams. Manage, prioritise and plan own work queue and deal with calls within the set SLAs. Identify and drive through opportunities for improvement / change via the Service Improvement. With this opportunity, you will achieve Starting salary up to £29K DOE 29 days annual leave (inc. Bank Holidays) Contributory pension scheme Plenty of More ❯