4 of 4 1st/2nd Line Support Jobs in the North West

1st / 2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st / 2nd Line IT Support Engineer to join our client-side … required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st / 2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd … role (MSP experience is beneficial)Strong knowledge of the Microsoft stack (Windows, Microsoft 365, Active Directory)Understanding of networking fundamentals (DNS, DHCP, TCP / IP)Experience supporting laptops, desktops, and user environmentsStrong communication and customer service skillsA proactive attitude and willingness to learn new technologies What ...

to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution … develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server Active Directory Office 365 Microsoft Windows 11 / 10 iOS PC / laptop hardware Multifunction, plotter, laser and label printers Server / storage hardware Virtualisation technology Networking - switches, routers, wireless ...

continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities. . click apply for full job details ...