5 of 5 1st/2nd Line Support Jobs in the North West

IT Support Specialist - 1st / 2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st / 2nd Line IT Support Specialist for a 6-month fixed-term … Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line / Desktop support in medium / large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk Phones, Mobiles amongst … other hardware Strong knowledge of Windows 10 / 11, Office 365, and network fundamentals Excellent communication skills and a customer-first mindset UK Driving Licence required Desirable Experience: MCP certification Experience with multi-domain environments and mobile device management Ready to make an impact? Apply now and be part of a team that values innovation, collaboration, and continuous improvement. More ❯

Our client, a leading organisation in the technology sector, is currently seeking a dedicated 1st / 2nd Line IT Support Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional IT support across multiple channels, ensuring efficient and effective … support when required. Perform other ad-hoc duties as necessary to maintain acceptable IT support levels. Job Requirements: Relevant 2nd Line / Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating systems, focusing on Windows … desktop technologies (Windows 10 / 11). Experience with asset and software management. Experience in a multi-domain environment. Proficiency in using and troubleshooting Microsoft Office, including Word, Excel, and PowerPoint. Knowledge of Office 365, Identity Manager, Mobile Device Management, and build deployment solutions. Experience troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation). Understanding of More ❯

known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for … Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of … Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support / helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach More ❯

known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for … Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of … Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support / helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach More ❯

My global client based in Broughton have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have … a driving license and own a vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯