North West London, London, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
1st/2ndLineSupport Analyst Salary: £28,000 – £32,000 Location: Fully Remote with London Travel for Client Site VisitsWe are seeking a proactive 1st/2ndLineSupport Analyst to provide technical assistance for a diverse client base across London. … This position offers the flexibility of working from home with occasional paid visits into the city when in-person expertise is required.As a 1st/2ndLineSupport Analyst , you will be the first point of contact for end users, investigating issues across desktops, laptops, networks, and cloud platforms. You’ll … deliver swift resolutions, ensure clear communication, and escalate where necessary while maintaining a professional client experience. Responsibilities: Delivering technical support as a 1st/2ndLineSupport Analyst via phone, email, and remote access tools Attending customer sites in London to handle issues that require onsite presence Resolving faults More ❯
known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for … Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2ndLine Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of … Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support/ helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach More ❯
OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for … Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2ndLine Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of … Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support/ helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach More ❯
My client based in Blackburn has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get … on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
