1st Line Support Engineer
Glasgow, United Kingdom
KubeNet
We are seeking a 1st Line IT Support Engineer to join our Service Desk team, providing exceptional customer-focused technical support to our clients, resellers, and partners. THE ROLE We are seeking a 1st Line IT Support Engineer to join our Service Desk team, providing exceptional customer-focused technical support … solutions via telephone, our CRM system, and, when necessary, on-site. This role is diverse and technical in nature, with comprehensive training provided. KEY TASKS AND RESPONSIBILITIES Deliver remote 1st line technical support by answering inquiries via telephone and our CRM while adhering to agreed SLAs. Provide on-site IT support to our Managed Service clients as More ❯
Employment Type: Permanent
Salary: GBP Annual
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