2 First Line Help Desk Support Jobs in Manchester

First-Line Helpdesk Support Location: Office Based Role in MediaCity, Salford Quays, Manchester Hours: Mon to Thurs: 9.00am/9.30am - 5.30pm/6.00pm, Fri: 9.30am - 5.30pm Salary: £21k - £24k (dependent on experience) About Us: We are a Manchester-based, proven property investment specialist with a … year history. We specialise in identifying and sourcing high-yield property investments for clients across the UK and overseas. Our purpose is to help investors navigate the property investment market by providing expert advice and access to exclusive opportunities, allowing our clients to build their wealth with UK property. … Responsibilities: Provide first-line technical support to users via phone, email, or chat. Troubleshoot hardware and software issues and escalate problems to appropriate teams when necessary. Assist users with password resets, account setups, and basic software installations. Document all support interactions and resolutions more »

Tech Savvy & Customer Focused? We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field! In this fast-paced role, you'll be the first … and as part of a team. A positive attitude and a desire to learn and grow in the IT field. Ready to take the first step? Apply today more »