4 1st Line Support Jobs in Bury St Edmunds

Customer Support Specialist (1st line) - Bury St Edmunds - up to £25,000 My client is a leading software house based in the Bury St Edmunds area and they have opened up a new role due to growth and internal progression! They are now seeking a … system Arrange and schedule new updated and installs for the client base Previous experience 1-2 years of successful Customer Service/Technical Support experience Exposure to Microsoft products (Word/Excel/Windows) Confident and Switched on personality Desirable Experience working within a ticket based environment Working … interested in this amazing opportunity, please apply with your most up-to-date CV! Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point of contact to all end users, including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to … day duties Working hours: Monday- Friday 9am-5pm. This position would be the great next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is more »

Job Title: 1st Line Support Location: Bury St Edmunds Salary: £25,000 per annum We are excited to be supporting a leading company in there sector, as they look to continue to grow. They are currently looking for a 1st Line Support … skills with clear and effective communication skills both written and verbal. Experience working with a CRM, SAP or within a SAAS environment. IT Support experience is not required but would be desirable. Salary & Location: This role is fully onsite in Bury St Edmunds Monday - Friday Salary up to more »

Role - 1st Line Support Department - Applications and customer support Salary - £25,000 - depending on experience Location - Bury St Edmonds Be part of our vibrant team as a First Line Application Support Specialist! This role offers an exhilarating opportunity to … deliver top-tier support for our cutting-edge products to our esteemed partners and users. While previous experience in a similar role is advantageous, don't worry - we'll provide comprehensive training to ensure you're ready to hit the ground running! As a pivotal member of our … support function, you'll be at the forefront of our interactions with partners, end users, customers, and suppliers. Your role will involve swiftly logging cases, following prioritization models, generating and sharing reports, and orchestrating resources effectively. Key Responsibilities: * Swiftly log service requests, incidents, and RFCs, ensuring everyone involved more »