1 of 1 2nd/3rd Line Support Jobs in London

2nd / 3rd Line Support Engineer My client in Shoreditch is currently looking for a solid 2 nd / 3 rd Line Engineer to come on board on a permanent basis. The role will be to offer 2 nd / 3 rd Line Support … including both Hardware and Software troubleshooting. The ideal candidate will have extensive experience in managing and troubleshooting Mac and Windows environments, DNS, DHCP, MS Office packages, Intune, and ITIL / Change Management processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. Role requirements: Provide … Level 2 / 3 support for desktop and laptop issues, including hardware and software troubleshooting Manage and troubleshoot Mac and Windows operating systems and applications. Troubleshoot basic DNS and DHCP Support and administer Microsoft Office 365 packages Utilise Microsoft Intune for end point device management and security Follow ITIL best practices for incidents, requests and More ❯