2 of 2 2nd/3rd Line Support Jobs in the South East

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd … issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP / IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong relationships with clients and wider stakeholders. To be … have the following: Must have recentexperience of working for an MSP. Solid experience of working at 3 rd line support and willing to cover 1 / 2 nd line duties Confident in supporting Microsoft Office 365, Windows, Active Directory, SharePoint and network infrastructure (TCP / IP, DNS). Excellent communication skills and More ❯

2nd / 3rd Line Support Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent / Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required … experience is essential — candidates without prior experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd / 3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical … problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd / 3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support More ❯