4 2nd Line Desktop Support Jobs

IT Support Analyst - 2nd Line, desktop support Our Law firm client are currently looking for a new IT Support Analyst - (2nd Line, desktop support) IT Consists of 12 people, Head of Service … work together in a collaborative fashion. However these 2 new roles have arisen as the outsourced service providers, who provide 1st line support services are not quite to the level they would want and they feel they need 2nd Line Analysts capable of … see people stay in a long time. Additionally with the recent changes to the way IT is structured this role will be pure second line, relationship building etc and suits someone who really wants to shake off anything basic. To be considered for this IT Support more »

Desktop Team Leader, 2nd line, ITIL, ServiceNow, Driver - Bristol We are currently seeking a Deskside Support Team Lead to join us and become the central point of contact for all IT-related incidents and service requests. The role is to provide support … support requests as well as meeting customer satisfaction and continuous service delivery demands. Experience Required - 5+ years of experience in a second line customer facing IT Support role Team Lead experience of at least 1+ year A valid Driving license is essential as travel …/4 certified or working knowledge of ITIL Solid understanding of hardware and software asset management processes ServiceNow experience is desirable Desktop Support Team Lead, 2nd line support, ITIL, ServiceNow, Driver more »

Desktop Team Leader, 2nd line, ITIL, ServiceNow, Driver - Bristol We are currently seeking a Deskside Support Team Lead to join us and become the central point of contact for all IT-related incidents and service requests. The role is to provide support … support requests as well as meeting customer satisfaction and continuous service delivery demands. Experience Required - 5+ years of experience in a second line customer facing IT Support role Team Lead experience of at least 1+ year A valid Driving license is essential as travel …/4 certified or working knowledge of ITIL Solid understanding of hardware and software asset management processes ServiceNow experience is desirable Desktop Support Team Lead, 2nd line support, ITIL, ServiceNow, Driver ... more »

leading IT Solutions provider are seeking to recruit a Desktop Supoort Engineer, 1st line/2nd Line Support engineer to work on a client site in Milton Keynes. You will bring the below skill set: Role Responsibilities Being a point of … contact & providing responsive technical support: Comprehensive support of all executive related IT issues and problems Escalate problems where necessary to third parties both internal and external Respond to phone and face-to-face incidents reported to the team Capture all workload activity via Remedy toolset. Plan … as a trusted technical advisor Knowledge and skills required Technical Experience supporting an executive environment Win7/Win10 Outlook/Exchange 2007/2013 support HP/Lenovo support OSX/IOS Apple Products (iPads, iPhones) Airwatch Blackberry support (good to have) RAS Endpoint more »