5 of 5 2nd Line Engineer Jobs in Berkshire

2nd Line SD WAN Engineer +Permanent opportunity +On site in Bracknell or Birmingham + 34,000 - 39,000 +SC cleared role - must be elligible for clearance Your role will involve direct technical support for all of services in the SST as part of the 2nd Line Team and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills … solutions. An awareness and proven track record of security monitoring and cyber security controls and defence measures. If you'd like to discuss this 2nd Line SD WAN Engineer role n more detail, please send your updated CV to (url removed) and I will get More ❯

2nd Line Support Engineer - £40-45k - Hybrid in Reading - UK🌳 As a 2nd Line Support Engineer, you will be responsible for handling all escalations from the service desk team. You will work collaboratively to ensure incidents and escalations are … k 🌳Hybrid - 2 days a week on-site in Reading 🌳Great benefits package Responsibilities: Address escalated technical issues from the 1st line support, providing prompt and effective solutions. Work alongside 3rd line engineers and other teams to ensure smooth resolution of escalated issues and maintain clear … macOS. Possess a strong understanding of networking protocols, topologies, and security principles. Requirements: Minimum of 3 years of experience in an IT 1st or 2nd line support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and interpersonal skills. More ❯

Job Description: We are seeking a skilled 2nd Line Support Engineer to join our client's dynamic team in Reading, on an initial 8 week contract. As part of a fast-paced MSP environment, you will provide technical support and troubleshooting for a range of … various industries. Your primary focus will be on resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2nd line support for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active Directory, Office … date. Assist in IT projects, including migrations, deployments, and upgrades. Deliver exceptional customer service while maintaining SLAs. Required Skills & Experience: Proven experience in a 2nd line IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience with VMware More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. This role … requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share expertise More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. This role … requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client'... More ❯