Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. SALARY: £34,000 per annum … the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an onsite Desktop Support Engineer/2ndLine Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support More ❯
2ndLine Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2ndLineEngineer with strong networking expertise. You’ll be the go … to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments, with a particular focus on robust networking skills. Our client values a proactive, can-do attitude. You'll be joining a tight-knit, collaborative team where everyone pulls together. If you … or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2ndLine experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and More ❯
london (city of london), south east england, united kingdom
1Tech Staffing Limited
2ndLine Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2ndLineEngineer with strong networking expertise. You’ll be the go … to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments, with a particular focus on robust networking skills. Our client values a proactive, can-do attitude. You'll be joining a tight-knit, collaborative team where everyone pulls together. If you … or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2ndLine experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and More ❯
Job Title: 1st/2ndLineEngineer x 3 Line Manager: Service Desk Manager Department: IT Department Location: Cricklewood Job summary: Provide 1st and 2ndline support 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. … However, there will be requirement to travel to other Company offices or Associated Company locations. Main Responsibilities Provide first line and secondline support to over 1000 users across multiple sites for Comfort Delgro companies across the UK and Ireland Log all calls using the Helpdesk More ❯
london (city of london), south east england, united kingdom
Metroline Ltd
Job Title: 1st/2ndLineEngineer x 3 Line Manager: Service Desk Manager Department: IT Department Location: Cricklewood Job summary: Provide 1st and 2ndline support 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. … However, there will be requirement to travel to other Company offices or Associated Company locations. Main Responsibilities Provide first line and secondline support to over 1000 users across multiple sites for Comfort Delgro companies across the UK and Ireland Log all calls using the Helpdesk More ❯
Job Title: 1st/2ndLineEngineer x 3 Line Manager: Service Desk Manager Department: IT Department Location: Cricklewood Job summary: Provide 1st and 2ndline support 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. … However, there will be requirement to travel to other Company offices or Associated Company locations. Main Responsibilities Provide first line and secondline support to over 1000 users across multiple sites for Comfort Delgro companies across the UK and Ireland Log all calls using the Helpdesk More ❯
Central London, Lancaster Gate, Greater London, United Kingdom
Big Red Recruitment Midlands Limited
to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2ndline Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very … Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2ndline, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues … and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2ndline/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and More ❯
Employment Type: Permanent
Salary: £33000 - £39000/annum Up to £39,000 plus benefits
Espire Infolabs is hiring for 2ndLine Support Engineer for London, UK. Role Summary The IT 2ndLine Support Engineer role sits within the IT Service Desk Team and their purpose is to lead and oversee the IT Support. We … in all aspects of IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be solved in line with our SLAs. Role Accountabilities Maintain a 99% SLA. Ensure the Joiners, Changers, and Leavers processes are followed correctly. End-user support regarding IT More ❯
My client a leading MSP in the City of London are looking for an experience ' 2ndLine Support ' to join them on a permanent basis. The 2ndLine Support Engineer will be responsible for providing support to customers for the more complex … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLine Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven More ❯
london (city of london), south east england, united kingdom
Premier Group
My client a leading MSP in the City of London are looking for an experience ' 2ndLine Support ' to join them on a permanent basis. The 2ndLine Support Engineer will be responsible for providing support to customers for the more complex … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLine Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven More ❯
My client a leading MSP in the City of London are looking for an experience ' 2ndLine Support ' to join them on a permanent basis. The 2ndLine Support Engineer will be responsible for providing support to customers for the more complex … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLine Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven More ❯
2ndLine Support Engineer London, 4/5 days onsite £30,000 - £40,000 MSP The role: Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA thresholds for incidents, requests, and problems. Offering technical maintenance and support for all IT hardware More ❯
london (city of london), south east england, united kingdom
McGregor Boyall
2ndLine Support Engineer London, 4/5 days onsite £30,000 - £40,000 MSP The role: Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA thresholds for incidents, requests, and problems. Offering technical maintenance and support for all IT hardware More ❯
with your recruiter to learn more. Base pay range Direct message the job poster from McGregor Boyall Consultant - Infrastructure, Cloud & DevOps at McGregor Boyall 2ndLine Support Engineer London, 4/5 days onsite MSP The role: Effectively managing workload and prioritising multiple open tickets … Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at McGregor Boyall by 2x Get notified about new SecondLine Support Engineer jobs in City Of London, England, United Kingdom . London, England, United Kingdom 3 weeks ago City Of London, England … week ago London, England, United Kingdom 7 months ago London, England, United Kingdom 1 week ago IT Support Engineer with 1st and 2nd Level Support London, England, United Kingdom 2 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago London More ❯
same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to a specific customer on one … or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2ndline support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio More ❯
london (city of london), south east england, united kingdom
CDW UK
same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to a specific customer on one … or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2ndline support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio More ❯
same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to a specific customer on one … or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2ndline support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio More ❯