Richmond Upon Thames, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
IT Support Engineer - 3rd Line - 2ndLine Support. Permanent. T6/MN/1247884. £36k + Benefits Package. 📍 Location: Onsite - Hampton Court, Greater London. 📍 Onsite Working: Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to … work in the UK. Leading School is seeking to secure a 3rd Line - 2ndLine IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2ndLine IT Support Engineer - 3 to … Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2ndLine Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. More ❯
When registering to this job board, you will be redirected to the online application form. Please ensure that this is completed in full to facilitate review of your application. 2ndLine IT Support Engineer Location: Based in Stanmore/Berkshire - onsite Salary: £32,868 - £36,519 per annum, depending on experience. Job Level: 5B We … re seeking an experienced 2ndLine IT Support Engineer to work as part of a team providing 1st and 2ndline remote and on-site support across London and a site in Berkshire. The ideal candidate will have extensive experience in Windows Server and Desktop focused IT support. The position involves resolving … to work independently and provide team feedback. Strong documentation skills. Attention to detail, self-motivation, and excellent timekeeping. Interview Process 1st stage: 20-minute screening call via MS Teams. 2nd stage: On-site interview with the Hiring Manager and a team member. If interested, apply now. Our recruitment team will contact shortlisted candidates. We may close this vacancy early More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2ndLine Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2ndline support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then … we may have the role for you! An opportunity his arisen for a 2ndLine Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution … requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the secondline escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including More ❯
2ndLine Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2ndLine Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence … across Windows 11, O365 and device builds. This is a full-time, permanent 2ndLine Desktop Support Engineer role based at a high-profile site near Brentford. You’ll be providing onsite 2ndLine Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a … paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you’ll be doing: • Resolving 2ndline support queries across desktop, network and mobile environments • Building laptops/PCs using tools such as Intune Autopilot or SCCM • Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams • Troubleshooting More ❯
Hounslow, Greater London, Brentford, United Kingdom
Uxbridge Employment Agency
2ndLine Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2ndLine Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence … across Windows 11, O365 and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2ndLine Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some … occasional travel to nearby sites. What you’ll be doing: Resolving 2ndline support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the More ❯
2ndLine Desktop Support Engineer£30,000 + On-call AllowanceBrentford (On-site) Are you a hands-on 2ndLine Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across … Windows 11, O365 and device builds.This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2ndLine Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel … to nearby sites. What you’ll be doing: Resolving 2ndline support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management More ❯
who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional secondline technical support to a number of their UK based customers. You are responsible for the technical implementation and … Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers … travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or secondline support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management More ❯
Twickenham, London, St. Margarets and North Twickenham, United Kingdom
ARM
who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional secondline technical support to a number of their UK based customers. You are responsible for the technical implementation and … Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers … travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or secondline support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management More ❯