Workplace IT Engineer - 2ndLine Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2ndline IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2ndLine Support Delivery: Resolve complex 1st and 2ndline technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations … environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to work independently and take initiative Patience and tact when More ❯
West London, Holborn and Covent Garden, Greater London, United Kingdom
Red Personnel
Workplace IT Engineer - 2ndLine Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2ndline IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2ndLine Support Delivery: Resolve complex 1st and 2ndline technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations … environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to work independently and take initiative Patience and tact when More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2ndLine Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2ndline support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then … we may have the role for you! An opportunity his arisen for a 2ndLine Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution … requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the secondline escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including More ❯
Richmond upon Thames, Greater London, Teddington, United Kingdom
1 Tech Staffing Ltd
2ndLine Support Engineer Teddington - Office based with potentially some flex Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and first-class customer service? Our client is on the hunt for a skilled 2ndLine Support Engineer to join their growing IT … sectors. You’ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2ndline technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer More ❯