2nd Line IT Engineer
- Hiring Organisation
- Tank Recruitment
- Location
- Oxfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £37000/annum
Role: 2nd Line IT Engineer Type: Full Time, Permanent Salary: £30,000 - £37,000 About the Role My client, a well-established and multi-award-winning Managed Service Provider, is looking to recruit an experienced 2nd Line Engineer to join … escalation point for apprentice and Tier 1 engineers Logging all support interactions accurately and keeping clients updated throughout Managing incidents and requests in line with agreed SLAs Supporting continuous improvement initiatives alongside the Tier 2 Manager Mentoring and supporting apprentice and Tier 1 engineers Liaising daily with clients ...