5 of 5 2nd Line Engineer Jobs in the Thames Valley

Role: 2nd Line IT Support Engineer Department: IT Reports To: Head of IT Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition in Comedy & Drama … Automate) and Microsoft Dynamics. Strong documentation skills with the ability to produce clear technical and user-facing guides. 2–5 years’ experience in a 2nd Line IT Support role (or equivalent). Advanced technical knowledge across 1st and 2nd Line support environments. Networking experience ...

Role: 2nd Line Engineer Location: Abingdon Salary: £30,000 - £36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week … following; Providing support to our clients Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more ...

Position: 2 Line Engineer Location: Abingdon Salary: £37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Primary Purpose The Tier 2 team are tasked with … corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc... Group policy/ ...

Location: Abingdon Salary £30,000 - £35,000 We are looking for a 2 nd Line IT support Engineer to work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customers issues efficiently. Responsibilities: Provide technical support across devices, software, networks … etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers Diagnose and resolve medium to high complexity technical issues relating to hardware, software, networks etc. Escalate complex issues to 3rd line engineers or external vendors when required Identify recurring problems and devise ...

service desk ticketing tools (Jira preferred) Strong knowledge of SQL Experience supporting Windows environments Understanding of databases Experience with remote access tools Second-line support experience desirable This is an excellent opportunity to join a market-leading healthcare technology business making a genuine impact within the NHS. ...