4 of 4 2nd Line Engineer Jobs in the Thames Valley

1st/2nd Line IT Support Engineer - Wokingham (RG2 area) A strong 1st/2nd Line IT Support Engineer with good working knowledge of Windows Server, Office 365, and good network troubleshooting is required to join a well-established MSP to support their customers across Berkshire. This is an office … online learning. As a company who foster development, this is your ticket to work your way up the career ladder and grow within the business. Roles and responsibilities: Provide 2nd line support for all customers via phone, email or face-to-face Provide an escalation point for 1st line colleagues. Offer technical guidance aligned with … development opportunities Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Office 365, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, reading, Winnersh, wokingham, berkshire, padworth, bracknell, maidenhead, basingstoke Circle Recruitment More ❯

Position: 2nd Line Engineer Location: Oxfordshire - Hybrid Salary: £30k-35k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Primary Purpose The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client … of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc... Group policy/Intune policy management More ❯

Role Overview Provide 2nd line technical support to internal users. Act as the escalation point for complex incidents, work with vendors and internal teams to resolve issues, and help improve IT operations, documentation and processes. Responsibilities Own and resolve escalated hardware, software, network and application incidents (deskside and remote). Coordinate with vendors and internal teams to … and deployment. Monitor system alerts, backups and routine tasks; identify and escalate risks. What you'll need to succeed Experience in an IT Service Desk/IT Support environment (2nd line experience preferred). Strong troubleshooting across hardware, Windows OS, Microsoft 365, networks and common business apps. Experience with ticketing/ITSM tools and ITIL practices (Incident More ❯

Role Overview Provide 2nd line technical support to internal users. Act as the escalation point for complex incidents, work with vendors and internal teams to resolve issues, and help improve IT operations, documentation and processes. Responsibilities Own and resolve escalated hardware, software, network and application incidents (deskside and remote) click apply for full job details More ❯