EXCITING OPPORTUNITY FOR A 2NDLINESUPPORTENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced … development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2NDLINESUPPORTENGINEER ROLE: As a 2ndLineSupportEngineer, you … role requires strong problem-solving abilities and excellent communication skills, as you will regularly collaborate with internal teams and end users. KEY RESPONSIBILITIES: Provide 2ndlinesupport for escalated technical issues Troubleshoot and resolve issues related to Windows Server, Active Directory, Office 365, and associated More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
2ndLine IT SupportEngineer, Sheffield, South Yorkshire Location: Sheffield, South Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: 2ndLine IT SupportEngineer – Sheffield - £35,000 - Hybrid After Probation! Role: 2ndLine IT SupportEngineer Location: Sheffield Interviewing Immediately – Please apply ASAP! A market-leading client is looking to add a 2ndlinesupportengineer to their … such as Office 365, Azure, and Server 2022. The Senior Management Team believes in developing professionals and providing exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality is key. We are looking for someone More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine IT SupportEngineer – Horsham - £35,000 - Hybrid After Probation! Role: 2ndLine IT SupportEngineer Area: Horsham Interviewing Immediately – Please apply ASAP! A market-leading … client is looking to add a 2ndlinesupportengineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team is committed to developing professionals and providing exposure to all … lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality is key. We are looking for someone with the right attitude, a passion for technology, and a drive to succeed. Please do not wait—apply right now! Skillset More ❯
Role: 2ndLineSupportEngineer Location: Doncaster onsite - you must be commutable from Doncaster Contract Type: Permanent Overview: We're hiring a 2ndLineSupportEngineer for a busy environment. You'll be the escalation point … for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable … with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management More ❯
Role: 2ndLineSupportEngineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2ndLineSupportEngineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote … Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
The Sheffield College
and university level courses. This customer facing professional role is responsible for ensuring that IT and AVA services are installed and maintained to support the Colleges aim on the journey from good to great. Main Responsibilities: Technical Support: Handling technical issues that require deeper technical expertise … including troubleshooting software, hardware, and network problems that first-linesupport could not resolve. Incident Management: Managing ongoing technical issues, tracking their resolution progress, and ensuring they are resolved within agreed service levels using our ServiceDesk. Essential understanding of cyber security and the associated tools and … Providing clear and effective communication with users throughout the problem resolution process, including instructing them on steps to mitigate or resolve issues. Implementing Solutions: 2ndlinesupport engineers will also be involved in deploying and configuring hardware, installing software updates, and applying patches to resolve More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya SupportEngineer, sheffield, south yorkshire col-narrow-left Client: Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya SupportEngineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯
Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2ndLineEngineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer … service skills accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2ndlinesupport experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya SupportEngineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯