3 of 3 2nd Line Support Jobs in Oxfordshire

Job Description: We are seeking a skilled 2nd Line Support Engineer to join our client's dynamic team in Reading, on an initial 8 week contract. As part of a fast-paced MSP environment, you will provide technical support and troubleshooting for a … various industries. Your primary focus will be on resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2nd line support for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active … date. Assist in IT projects, including migrations, deployments, and upgrades. Deliver exceptional customer service while maintaining SLAs. Required Skills & Experience: Proven experience in a 2nd line IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯

Infrastructure Support Engineer - Hybrid/Reading (9 day, fortnight) - Up to 35,000 Per Annum + Benefits Join an award-winning Microsoft partner on their mission to deliver exceptional IT solutions! We're … seeking a talented Infrastructure Support Engineer ready to provide premium technical expertise and leadership within our innovative service team. Key Responsibilities Deliver 2nd line internal support and 3rd/4th line support for external clients Manage client tickets from … customers Analyse, diagnose and resolve complex technical problems Mentor junior staff and share technical knowledge Identify improvement opportunities and contribute to service development Support pre-sales activities and service handovers Qualifications & Skills The ideal candidate will possess: Strong expertise in Azure IaaS, VMware ESXi, Hyper-V, and Windows More ❯