6 of 6 2nd Line Support Jobs in Oxfordshire

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their … Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support ...

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their … first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a click apply for full job details ...

incoming tickets, calls, and emails from clients. Provide first-line diagnosis and resolution for common IT issues. Escalate unresolved issues to 2nd/3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote … Basics: TCP/IP, DNS, DHCP, VPN, firewalls Active Directory: User account management, group policies Microsoft 365/Exchange: Email setup, troubleshooting Remote Support Tools: RMM platforms, remote desktop Basic Hardware Support: PCs, laptops, printers, peripherals Host telephony and SIP and VoIP Technologies Ability to identify ...

believe in hiring strong technical talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference … world with your focus on UK and European customers. They mostly use cloud hosted solutions with some on-premise and require remote support for all of their questions and issues. This role will support all aspects of system use and will involve complex problem solving, issue ...

Can you get to the heart of a user's technical issues? Do you intuitively grasp the workings of SaaS based application software? Do you get a buzz from solving that ticket? We are Preservica ...

Location: Sutton Courtenay, Abingdon Salary: £26,000-£28,000 GHM Communications Ltd is a leading provider of IT, Wi-Fi, and business telephony solutions, catering to businesses and care homes across the UK. With a ...