5 2nd Line Technical Support Jobs

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working … for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and … Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the more »

FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please … efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support, fault diagnosis and resolutions. The Role: To provide remote troubleshooting and resolution of software and network errors To complete data … after upgrades To provide troubleshooting of network issues and log cases following SLA To manage and resolve complex networking issues escalated from 1st line colleagues To carry out remote diagnosis and escalate advanced issues to 3rd line colleagues To remotely assist customers with the installation of more »

FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS Hybrid working VIEW JOB DESCRIPTION APPLY NOW: Please more »

the retail experience and applications are becoming an integral part of this process. By offering a 'single device that can provide multi-application support, payment acceptance and targeted value-added services whilst condensing this within a robust hardware unit allows us our clients customers to adapt to consumer … to continued success and growth, we are looking for a technical support agent to join our clients, team, managing 1st, 2nd and 3rd line queries predominantly from resellers but also end users. You will be provided extensive training but previous experience working within … product solutions Liaise with company partners to support existing knowledge and develop your learning about upcoming solutions and product releases Resolve 1st, 2nd and 3rd line technical queries from a variety of resellers, ISOs, retailers and customers via email and zoom calls. Prompt more »

management, and efficient accounts payable solutions. WHAT WE ARE LOOKING FOR: As a Global Customer Care Analyst, you are responsible for first-level technical support for assigned JAGGAER product lines. Support Analysts maintain close relationships with key client contacts and use their technical … skills and exceptional analytical skills. This job can be fully remote or hybrid in our London office ROLE RESPONSIBILITIES: As part of the support team, perform technical troubleshooting and data analysis to determine the root causes of software problems. Provide solutions or action plans for customers … that resolve the issue. Analyze technical configurations, integrations, data migrations, and technical installations for client systems to perform in-depth technical troubleshooting, testing and recommend solutions. Analyze and document requirements and rules, enhancements, or changes. Document internal and external correspondence for incident resolution, including more »