2 of 2 3rd Line Engineer Jobs in Avon

3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/… rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days … IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network support Understanding More ❯