7 of 7 3rd Line Engineer Jobs in West Yorkshire

year to 5 year tenure (plus all bank holidays) Training needs covered: Social Team including Go Karting on a monthly basis Friday afternoons off Job Overview As a 3rd Line Technical Support Consultant, you will join our growing Technical Support team which sits as part of our Technical Services Operations, ensuring the smooth and successful delivery of … faults and providing service through to resolution. Customer service is a priority; as such, you will enjoy the interaction and building rapport with our existing customer base. Responsibilities Provide 3rd Line technical support via telephone, remote access, and email, keeping within the procedure time limits. Be responsible for providing 3rd line investigation and subsequent More ❯

3rd Line IT Engineer Company benefits and salary : Salary up to £45,000 Career development & opportunities Microsoft qualifications Mentoring opportunities Performance reviews Diverse community Workplace culture Flexible scheduling Flexible working from home Social events Company pension scheme Onsite parking Overtime Use of company vehicles 20 Days Holidays, plus bank holidays + Birthday Company laptop This … Experience with hypervisors (HyperV, VMWare) Understanding of Backup technologies Experience in System Administration with Active Directory/Group Policy Support experience in Microsoft Desktop environments Experience providing 2nd/3rd Line IT support, preferably in a helpdesk or MSP setting Excellent communication skills, both written and verbal Ability to work independently and under pressure Self-motivated with … cause analysis Technical documentation skills Professional attitude Knowledge of: Microsoft Office 2010+ Windows Server 2016/2019 Active Directory Administration Microsoft Exchange Server Office 365 Desirable skills: Microsoft Certifications 3rd Party Vendor Certifications (e.g., Sonicwall) Experience in MSP environment Apple Mac experience This is a fantastic opportunity for a bright IT Engineer to join a growing team More ❯

for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line/Senior Support Engineer Location: Leeds Type: Permanent Salary: £35,000 - £38,000 About Us: We are a leading MSP dedicated to providing exceptional … we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯

Based in Leeds city centre, this award-winning professional services firm is looking for a Senior Infrastructure Analyst with solid all-round support skills to join their team. The company is ever-evolving, they are one of the Top 500 More ❯

DevOps Engineer Due to the client's impressive market position and continued success, an exciting opportunity has arisen for a DevOps Engineer to join the team. This is an excellent opportunity for an existing IT professional who wants to gain further IT and business experience together with developing their career with a leading financial services organisation. … necessary Follow help desk procedures and ticket handling procedures Log all user interaction within helpdesk software Responsible for responding to any urgent tickets in unassigned when no first line technicians are available Stay current with business application and system information, changes, and updates Carry out in-depth investigation of problems and root causes Any other ad hoc tasks More ❯

need to bring in specific expertise to support the sales team, after sales support team and most importantly their customers. We are therefore looking for a keen and enthusiastic 3rd line engineer or hands on IT manager, willing to learn about the industries they are involved in and to engage with new products. You must More ❯

regular security monitoring using a vulnerability scanning tool to identify patches. Download and apply security patches and apply upgrades on a regular basis. Liaise with stakeholders, other teams, and 3rd party suppliers to provide a technical overview on both design and review of new solutions. Implementation of new hardware, software, and upgrades. Carry out regular tests as required, including More ❯