2 of 2 3rd Line Support Jobs in the Thames Valley

client are a leading Microsoft-focused Managed Services Provider delivering exceptional IT support and solutions to a wide range of clients. As part of their ongoing growth, they are looking for a highly skilled and proactive 2nd Line Support Technician to join their team. … advance your career in a dynamic and client-focused environment, this could be the company for you! Job Summary As a 2nd/3rd Line Support Engineer, you will be responsible for handling more complex technical issue, either from direct client contact, or escalation. ...

Profectus Recruitment are working with a growing Managed Service Provider who are looking to appoint an experienced 2nd/3rd Line Support Engineer to join their technical team. This is a hands-on role for an experienced IT engineer who enjoys solving complex technical issues … complex technical issues • Troubleshoot and resolve incidents across server, network, cloud and end-user environments • Own high-priority tickets through to resolution • Support infrastructure changes, upgrades and project delivery • Carry out root cause analysis and implement permanent fixes • Provide onsite support when required • Work closely with ...