9 of 9 3rd Line Support Jobs in the Thames Valley

3rd Line Cloud Engineer To £45,000 Do you want to work with a growing Organisation? Have you missed working in close knit and expert technical teams? Wanted to really make a difference but never had the chance? About the role: This is a great opportunity to join a reputable MSP who is looking for a Cloud … technical direction. You will also get the opportunity to deliver projects focused on the Microsoft 365/Azure ecosystem, as well as some physical deployments where appropriate. Duties include: 3rd line helpdesk support, dealing with ticket escalation, and onsite technical support. Management and support of existing Microsoft 365 & Azure environments. Administration and configuration More ❯

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP … offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working … their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware More ❯

role responsible for ensuring the smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities About the Role We are seeking a Senior Service Desk Analyst … role responsible for ensuring the smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert-level technical support … resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and More ❯

Social network you want to login/join with: At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where … not just because you’ve supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when things get tough. Your week … part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or designing a SharePoint migration plan, your technical decisions have a direct impact on real businesses. What You Bring to the More ❯

often (in days) to receive an alert: Location: UK - Nottingham, UK - Hatfield, UK - Milton Keynes | Job-ID: 211974 | Contract type: Standard | Business Unit: Information Technology Life on the team 3rd Line Support Analyst – Wintel AD Competitive Salary + on-call, + overtime + comprehensive and flexible benefits Locations: Hatfield, Nottingham, or Milton Keynes (full-time … in office) Must be SC Cleared, or willing to undertake clearance A fantastic opportunity has arisen for a 3rd Line Infrastructure Support Analyst to join our support team based at one of our delivery locations (Nottingham, Hatfield, or Milton Keynes). The successful candidate will join our shared delivery team supporting multiple customers … motivated and able to work independently and in teams Flexible with changing requirements and priorities Technical qualifications: Microsoft Windows Server, VMware vSphere, Microsoft Azure Familiarity with PowerShell Experience in 3rd Line Support in complex environments Knowledge of supporting server infrastructure in hybrid environments Operational support experience for identity services and network services Problem More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What More ❯

Third Line Engineer (Server and Storage) Salary: £45,000 - £50,000 Location: High Wycombe Hybrid: 3 days a week in the office About the Role A client of ours is a managed service provider that is growing at a healthy pace and is looking to hire another Third-Line Support Engineer. We are looking … come into the office three days a week. However, during the probation period, the position will be on-site 5 days a week. Skills Required Experience working in a 3rd Line support position Windows Server VMware builds from scratch Hardware setups with HPE and DELL PowerEdge Network Storage Solutions – SAN/NAS Routers, Switches, Firewalls More ❯

Third Line Engineer (Server and Storage) Salary: £45,000 - £50,000 Location: High Wycombe Hybrid: 3 days a week in the office About the Role A client of ours is a managed service provider that is growing at a healthy pace and is looking to hire another Third-Line Support Engineer. We are looking … come into the office three days a week. However, during the probation period, the position will be on-site 5 days a week. Skills Required Experience working in a 3rd Line support position Windows Server VMware builds from scratch Hardware setups with HPE and DELL PowerEdge Network Storage Solutions – SAN/NAS Routers, Switches, Firewalls More ❯

Social network you want to login/join with: Windows Support Engineer (3rd Line) - Hedge Fund, Slough Client: Saragossa Location: Slough, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 6 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Want to make a step into the Hedge Fund world? No previous financial experience … to ensure your solutions are fit for purpose and thoroughly tested before deployment. This could be your second or third role. You will sit between the Infrastructure and Support teams, acting as an escalation point for 1st and 2nd line engineers. You’ll likely solve complex issues, collaborate with the Infrastructure team, and scope your own More ❯