1 of 1 3rd Line Support Jobs in Yorkshire

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯