10 of 10 3rd Line Support Jobs in the Thames Valley

3rd Line Support Engineer, COR7287 We have an excellent opportunity for a 3rd Line Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rd Line Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rd Line Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on … employee engagement and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rd Line Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key More ❯

Join Our Client as a 3rd Line Engineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line Technical Support … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency More ❯

Role: Junior 3rd Line Salary: 32k-38k Location: Abingdon - Hybrid Week A - Early - 08:00 - 16:30 Office Based Mon - Thurs, Fri WFH Week B - Day - 09:00 - 17:30 Office Based Mon-Thurs, Fri WFH Week C - Late - 14:30 - 23:00 - Mon - Fri WFH Benefits: 25 Days Holiday and rising (plus bank holidays) Flexible working … services and software and hardware solutions to major blue-chip clients, and our technicians are highly skilled in planning, implementing, and troubleshooting. Primary Purpose : The role of Junior 3rd Line Support Technician based in Abingdon, Oxfordshire, offers variety and challenges with each customer being unique and expecting excellent levels of service. The role includes … with logging, managing and resolving client IT issues - Manage/maintain and mentor on all escalations raised by the apprentice and 2nd line engineers - Work alongside other 3rd line engineers to escalate and resolve more problematic tickets, informing the Operations Manager/Technical Manager - Communicate daily to clients on open tickets status and expected resolution More ❯

Role: Junior 3rd Line Salary: 32k-38k Location: Abingdon - Hybrid Week A - Early - 08:00 - 16:30 Office Based Mon - Thurs, Fri WFH Week B - Day - 09:00 - 17:30 Office Based Mon-Thurs, Fri WFH Week C - Late - 14:30 - 23:00 - Mon - Fri WFH Benefits: 25 Days Holiday and rising (plus bank holidays) Flexible working … services and software and hardware solutions to major blue-chip clients, and our technicians are highly skilled in planning, implementing, and troubleshooting. Primary Purpose : The role of Junior 3rd Line Support Technician based in Abingdon, Oxfordshire, offers variety and challenges with each customer being unique and expecting excellent levels of service. The role includes … with logging, managing and resolving client IT issues - Manage/maintain and mentor on all escalations raised by the apprentice and 2nd line engineers - Work alongside other 3rd line engineers to escalate and resolve more problematic tickets, informing the Operations Manager/Technical Manager - Communicate daily to clients on open tickets status and expected resolution More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rd Line Support/Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting internal and … external clients. Duties and Responsibilities 2nd/3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/… 2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver major system upgrades and project work Please note this role is fully More ❯

3rd Line IT Support Engineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 3rd Line IT Support Engineer, to join a growing wealth management business IT team, based … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide third line response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 3rd Line IT Support Engineer position, please apply immediately to be considered. More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across … the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex … Proactively monitor systems, identify potential issues, and implement preventative measures. Contribute to documentation, including technical guides and procedures, for both internal and client use. Requirements: Proven experience in a 3rd Line Support role, preferably within an MSP environment. Expertise in Windows Server, Office 365, and Azure technologies. Strong problem-solving skills with the ability to More ❯

Role: 3rd Line IT Support Engineer Location: Witney (4 days) Henley (1) Salary: £50,000 - £55,000 Profile A growing organisation based in Witney are looking to add a 3rd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 3rd Line IT Engineer line role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also … support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring More ❯

rd Line Support Consultant Princes Risborough - Buckinghamshire £32,000 - £40,000 turn IT on are looking for an enthusiastic and self-motivated and experienced 3rdline technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end … technical support to our schools. You will report into the Service Desk Manager … andact as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯

Our client, an established IT Managed Services Provider based near Marlow, is expanding and looking to recruit a proven 3rd Line Support Technician for their expanding team. What You’ll Be Doing Handle and resolve IT issues for external customers across Microsoft 365, Windows Server, Azure, SharePoint, Teams & more Build and implement technical solutions for … Be the escalation point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint) Windows Server, Active Directory, Group Policy, and user management More ❯