2 of 2 3rd Line Technical Support Jobs in England

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary … point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues More ❯

Join Our Client as a 3rd Line Engineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line Technical … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency More ❯