with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIAA+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIAA+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Gold Group
with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIAA+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service More ❯
/Ubiquiti) Exposure to VoIP systems (Yeastar, Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIAA+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a small-business or hybrid role with varied responsibilities What’s More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Great interpersonal skills and an excellent telephone manner An ability to work under pressure and respond to tight deadlines whilst prioritising workload Desirable Professional Qualifications: ITIL Foundation CompTIAA+ BENEFITS WFH two days a week Shift patterns Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Access to LinkedIn Learning Regular career progression reviews More ❯
Surrey and Borders Partnership NHS Foundation Trust
Person Specification Qualifications Essential Good standard of Education A* - C GCSE in English Language and mathematics or equivalent NVQ Level 4 Desirable Working towards additional recognised IT qualifications A+CompTIA ITIL V3/4 qualifications or experience, or similar service management standards. Knowledge & Experience Essential Two years' experience working in an IT based environment. Experience of providing advice More ❯
attention to detail. Strong communication and interpersonal skills to provide exceptional end-user support. Ability to work in a fast-paced, customer-focused environment. Certifications such as CompTIAA+, Microsoft certifications, or ITIL Foundation are a plus. Company Technology Innovation agency with offices in London on-site required Salary & Benefits The salary range/rates of pay is More ❯
in a similar service desk role beneficial, but not essential. Educated to degree standard in a computer related degree or equivalent experience favourable. Certifications in MS Operating Systems, A+Certification, Network+ and MS Office 365 applications desirable. Experience in a hands-on application support role beneficial, providing services to agreed SLA's and OLA's Experienced More ❯
within defined SLAs. A proactive, problem-solving approach and a commitment to delivering high-quality customer service. Any of the following certifications are considered an advantage : Comptia ITF+, A+, Network+, Security+, Microsoft certifications in desktop or server operating systems More ❯
like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIAA+, Network+, or Microsoft Certified: Modern Desktop Administrator. Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). Working Conditions: On-site support may More ❯
Pinnacle House, Newark Road, Peterborough, England
24 CARROT CLOUD LIMITED
work independently and as part of a team Flexible and adaptable to changing priorities Strong attention to detail and organisational skills Preferred Qualifications/Skills: IT certifications (CompTIAA+, Network+, Microsoft Certified) Experience with hardware troubleshooting and repair Experience providing IT support to family or friends Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also More ❯
CANDIDATE REQUIREMENTS Full driving licence and own transport NVQ in ICT equivalent qualification or similar experience Evidence of ongoing professional development MCP/MCSA/MCSE/CompTIAA+ or equivalent ITIL v3 Foundation or equivalent Able to communicate effectively both verbally and in writing with a range of audiences Able to maintain the highest levels of confidentiality More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Systems - Windows 10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIAA+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL Additional Qualifications, Skills and More ❯
backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions · Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am More ❯
backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am More ❯
endpoint security policies (BitLocker, compliance, AV). Excellent training, communication, and stakeholder engagement skills. Nice to Have Certifications MD-102, MS-102, AZ-104, ITIL v4 Foundation, CompTIAA+ Please send your CV or call Yasin to discuss further. We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Protein Works
related field. Familiarity with scripting or programming languages (e.g., Python, PowerShell) for automation and troubleshooting. Experience with IT project management or system implementation. Relevant professional certifications (e.g., CompTIAA+, Microsoft Certified: Azure Fundamentals, Cisco CCNA). Core Behaviours Pace: Know that speed is your greatest ally. It builds momentum and is key for growth. Go fast. Communication: Know More ❯
level of knowledge and expertise gained through experience. 2x MCP Microsoft or MCSE qualification (Microsoft Certified Professional level and proven experience of applying these qualifications) ITIL Foundation ComptiaA+ and/or N+ or equivalent qualification Significant experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and processes Active More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
would be desirable? * Exposure to Microsoft Intune, Autopilot or Azure AD* Experience with remote monitoring and management tools (e.g., ConnectWise, Datto RMM)* Relevant IT certifications such as CompTIAA+, Microsoft 365 Fundamentals, or ITIL Foundation To Apply... Please apply through this advert or email your CV directly to . By applying, you consent to your application being processed More ❯
desk, ISP, or tech support environment Familiarity with tools like ticketing systems and network monitoring platforms Knowledge of setting up network devices (routers, modems) Certifications such as CompTIAA+, Network+, or similar Package: Salary up to £26,000 Ongoing training and development Strong benefits package More ❯
UK (e.g. London and Glasgow). It will require occasional out of hours working. About you As our Service Desk Analyst, we would like you to be CompTIAA+ qualified or hold equivalent experience. With experience of Microsoft desktop operating systems and the Microsoft Office application suite, you will have experience of working in off-premise and/ More ❯
New Earswick, York, North Yorkshire, England, United Kingdom
Joseph Rowntree Foundation
UK (e.g. London and Glasgow). It will require occasional out of hours working. About you As our Service Desk Analyst, we would like you to be CompTIAA+ qualified or hold equivalent experience. With experience of Microsoft desktop operating systems and the Microsoft Office application suite, you will have experience of working in off-premise and/ More ❯
Strong troubleshooting and problem-solving skills. Excellent customer service and communication abilities. Clean UK driving licence company van provided for travel to customer sites. Relevant certifications (e.g. CompTIAA+, Network+, MCP) are an advantage. Whats on Offer Company Van provided (clean UK driving licence required) Mix of office-based and field work 50/50 Immediate start available More ❯
across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIAA+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. More ❯
across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIAA+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. More ❯