warrington, cheshire, north west england, united kingdom
Communicate Technology
alerts (reporting issues to 2nd line). Deliver excellent customer service, keeping users informed and ensuring SLA targets are met. Skills and Requirements CompTIA IT Fundamentals (ITF+), CompTIAA+, or similar IT certification; preferred but not essential. IT-related qualification (college, apprenticeship, or degree); preferred but not essential. Previous experience in customer service (retail, call centre … and software issues. Good organisational skills with the ability to prioritise multiple tasks. Team player, willing to learn and take guidance from senior colleagues. IT-related qualification or certification preferred (CompTIAA+, Microsoft Fundamentals, etc.). Experience in a customer service role preferred (retail, call centre, or helpdesk). Exposure to Active Directory or ticketing systems. More ❯
what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIAA+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIAA+ is the … most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you … Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIAA+, CompTIA Network+, CompTIA Security+, Ethical Hacker More ❯
what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIAA+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIAA+ is the … most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure More ❯