Requirement: At least 1-2 years' experience in a 1st Line, client-facing support role IT graduate with a minimum 2:2 IT degree Minimum of MCP, MCITP, A+ and CCENT Good Hardware Knowledge - PC's, Laptops, Servers and Printers Preferred knowledge - Windows Server 2008, 2012; Networking, Active Directory, Apple/MAC devices, Citrix Excellent knowledge of desktop More ❯
DHCP, VLANs, and Wi-Fi support. Clear communication with technical and non-technical users. Ability to work effectively as part of a technical support team. Having a relevant certification (e.g., CompTIAA+, Microsoft Certified: Azure Fundamentals) and an experience with Jira Service Management (JSM) are advantageous. Benefits: As a member of our team, you will have More ❯
these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIAA+ exams to give you the official certifications which will be recognised worldwide. The CompTIAA+ is the most commonly asked for certificate in entry level IT roles. More ❯
