up to date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. More ❯
make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience supporting Internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, or Ethernet. - Strong IP Networking knowledge, including DHCP, DNS, VPN, NAT, and VoIP. - Hands-on experience configuring, installing, and troubleshooting routers and wireless access points. - Excellent More ❯
make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience supporting Internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, or Ethernet. - Strong IP Networking knowledge, including DHCP, DNS, VPN, NAT, and VoIP. - Hands-on experience configuring, installing, and troubleshooting routers and wireless access points. - Excellent More ❯
adapt to other specialized equipment. Experience with Nortel Element Manager. Familiarity with TYPE,20165, 3900 series digital telephone sets and a variety of analog telephone sets. Familiarity with ISDN, ADSL, VoIP, Digital and Analog Telephone Circuits. Must have a developed sense of customer service relations. Must be physically capable of lifting 50 lbs, standing and walking for extended periods of More ❯
