seamless handovers and coordinated resolution of cross-functional issues. Demonstrate a strong working knowledge of IP networking (DNS, DHCP, NAT, VLANs), SIP protocol behaviour, and broadband technologies (FTTC, FTTP, ADSL). What do we need from you? ·????????A passion for telecoms and customer support ·????????A natural focus on quality and solution driven. ·????????Customer driven, proactively seeking to exceed customer expectations. More ❯
knowledge of desktop operating systems (XP, Vista and Windows 7,8 & 10), MAC OSX and Microsoft Office Experience of the installation and configuration of peripheral devices; e.g. Network Printers, ADSL Routers, and LAN Switches Data Centre Experience recommended CCNA would be beneficial Personal Qualities: It is expected that you will possess all of the following key attributes: Effective team player More ❯
up to date.* Keep customers informed throughout the fault lifecycle.* Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems.* Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF.* Liaise with third-party engineers and suppliers to resolve issues.* Support field engineers with remote configurations and link checks.* Monitor network health using SolarWinds. More ❯
to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. More ❯
up to date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. More ❯
support and AV assistance (manage the online video calls etc) • Setting up conference room equipment as required, to include Laptops, Screens, projectors, conference phones, video conferences, Lync Pods, Hubs, ADSL lines • As required set up conference room facilities, to include opening and closing of Partitions, whiteboards, room set ups (Cabaret/Theatre/Boardroom/Classroom styles) • To announce visitors More ❯
adapt to other specialized equipment. Experience with Nortel Element Manager. Familiarity with TYPE,20165, 3900 series digital telephone sets and a variety of analog telephone sets. Familiarity with ISDN, ADSL, VoIP, Digital and Analog Telephone Circuits. Must have a developed sense of customer service relations. Must be physically capable of lifting 50 lbs, standing and walking for extended periods of More ❯
from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help More ❯
from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help More ❯
from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help More ❯
