Remote Customer Experience Cloud & AI SME
- Hiring Organisation
- Maxaccelerate
- Location
- Salford, Greater Manchester, UK
Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience … guided service journeys. Integrate Einstein AI and automation tools for proactive customer support and case resolution. 2. AI-Powered Virtual Agents & Automation Develop and optimize AI-driven virtual agents within Salesforce and external platforms. Utilize Einstein AI, NLP, and machine ...