as Ansible, Terraform; exposure to Git, Docker, Kubernetes, or Azure DevOps is a plus. Understanding of performance tuning, capacity planning, and high availability architectures. Nice to Have Exposure to AIX and cloud services (Azure/AWS). Familiarity with ITIL, SAFe Agile, or Prince2 methodologies. Experience supporting SAP HANA or similar enterprise workloads. Details £60,000 + 15% bonus More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
Bolton, Greater Manchester, UK Hybrid / WFH Options
Getronics
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
Stockport, Greater Manchester, UK Hybrid / WFH Options
Getronics
the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level operational and project support specialising in IBMAIX and IBMi systems. What to expect: The primary requirement of role is to provide IBMAIX & IBMi operational and project support within a managed services to key customers … ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBMAIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams More ❯
this role, you will need: You will have a strong foundation in IT support, including troubleshooting hardware, operating systems, and network issues. Ideally 3-5 years of experience in AIX/Linux system administration. Experience of managing IBM Power hardware, including setup, configuration, troubleshooting, maintenance, firmware and software management. Some experience of IBM Storage is preferable including provisioning, snapshot … and making shoes that move with the world ahead – Clarks is never standing still. Industry Retail Employment Type Full-time Job Functions Information Technology Skills Communication Troubleshooting Capacity Planning AIX Linux IBM Power Technical Support System Administration More ❯
