3rd Line Engineer - AWS
Hampshire, South East, United Kingdom
Reed Technology
lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise, and embedded environments. Support applications written in Node.js and manage FreeSwitch systems. Apply over-the-air firmware updates and monitor system performance. SIP, VoIP & Network Management: Maintain … in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP More ❯
Employment Type: Permanent
Salary: £35,000
Posted: